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Hesperia Playa Dorada

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Urb. Costa del Papagayo, 35580 Playa Blanca, Lanzarote, Spain
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Hesperia Playa Dorada
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671 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berlin, Germany
1 review
4 of 5 stars Reviewed yesterday NEW

Excellent service, very friendly and helpful staff in reception and in the restaurant, good food and brilliant location. Definitely good value for money, even in the deluxe option. My only reservation is that the pool gets crowded. Otherwise highly recommended.

Was this review helpful? Yes 1
Leeds, United Kingdom
3 of 5 stars Reviewed 3 days ago NEW

Just returned from a week all inclusive deluxe at hotel Hesperia playa Dorado. We were a group of 5 female friends looking to relax and enjoy some chill time together. From the moment we checked in at the deluxe reception the problems began. We had booked two deluxe rooms, only one available. After waiting over an hour and being shown... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 2
Royal Tunbridge Wells, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We couldn't fault this hotel, it was great value for money, in a perfect position, I would definitely recommend this hotel.We booked the delux package, which gave you the option to eat in a different restaurant, sunbathe in a different area with comfy sunbeds, and use of the iPads. Whether you upgrade or not you will still have a lovely... More 

Review collected in partnership with NH Hotels

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5 of 5 stars Reviewed 4 days ago NEW via mobile

Visited this hotel for 4 nights and i have to say i never usually go back to hotels for a second time after a holiday there, but this one i will be going back to! The hotel staff (one to note Keren Ruiz) were great and treated you like family, the room wasnt ready for an hour when we arrived... More 

Was this review helpful? Yes 2
Wigan, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

Great location on the coastal path directly across from the beautiful Playa Dorada beach. Lovely pools including an outdoor large heated one. Good choice at breakfast. Close walking distance of Rubicon Marina with lovely shops and restaurants where we ate every night.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
HHPlayaDorada, Guest Service Department at Hesperia Playa Dorada, responded to this review

Dear Gillian M: We are really grateful for your positive comment and assessment. We work to improve the quality and experience of our guest and for that, we are very pleased to know that our Deluxe services have been your liking. We try to do our guest feel the place and special, and we know that we get that when... More 

Doncaster, United Kingdom
5 of 5 stars Reviewed 5 days ago NEW

just got back Sunday what can I say from start to finish fantastic really relaxing rooms standard but very clean and tidy food fabulous always sun beds available. Just be aware there is some drinks in all inclusive you can't have unless your du luxe but still a fantastic choice. Even bottle water included . Have to say David from... More 

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HHPlayaDorada, Guest Service Department at Hesperia Playa Dorada, responded to this review

Dear adrian p: Thank you very much for your overwhelming comments in references our staff and service. It means the world to us that reliable as yourselves take the time to write about their experiences and thoughts of their stay. I look forward to hearing from you and welcoming you back to the Hesperia Playa Dorada. Best Regards Keren Ruiz... More 

Northowram
4 of 5 stars Reviewed 5 days ago NEW

As a Delux, All Inclusive customer we had anticipated a better quality of food in the Delux Volcano Restaurant for the evening meal. We came to the conclusion that the "Delux" was no better than the general Papagao Restaurant which offerred more choice and always had plenty of room.

Review collected in partnership with NH Hotels

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HHPlayaDorada, Guest Service Department at Hesperia Playa Dorada, responded to this review

Dear barrym37a: Thank you very much for your comments and for sharing your opinion with us. We take your comment in a consider for improve the quality of our services. Our food & beverage manager has noted all your comments regarding both Papagayo and Vulcano Restaurants, and he will put much emphasis into fixing these details. Best Regards Keren Ruiz... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We have just returned from another great holiday, this Hotel gets better every trip, we have been going to the Playa Dorada for ten years , the cleanliness of the Hotel is superb and the Management and staff try so hard to please , well done , and thank you very much.

Was this review helpful? Yes
HHPlayaDorada, Guest Service Department at Hesperia Playa Dorada, responded to this review

Dear Ian P: Thank you very much for your kind comment. We are very glad that you have enjoyed our services. We are very grateful about your positive comments in references our staff and services. I look forward to hearing from you and welcoming you back to the Hesperia Playa Dorada. Keren Ruiz Guest Service Department More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for 1 weeks with our family. Great location we were on a b and b basis. Breakfast was more 3 star standard than 4. Had few issues on night we checked in we upgraded our package (really dont reccomend doing. Its a money racket). Toilets in our room wouldnt flush no air con working in the room and... More 

Was this review helpful? Yes 1
HHPlayaDorada, Guest Service Department at Hesperia Playa Dorada, responded to this review

Dear amanda-moroney: Thank you for your feedback and for taking the time to express your opinion about our hotel. We are very pleased to have contributed to your holidays. It is a pleasure to know that our efforts to adapt to the needs of our customers have been productive. I look forward to hearing from you and welcoming you back... More 

Cork, Ireland
5 of 5 stars Reviewed 6 days ago NEW

We will be booking this hotel again, everything about it food staff entertainment was super. A little piece of heaven :) with the beach a small walk away. There was no problem sleeping as it was really quiet where our room was situated. I have to mention a few of the staff that made it extra special tks to Michaela... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
HHPlayaDorada, Guest Service Department at Hesperia Playa Dorada, responded to this review

Dear Sherco2015, First of all, I would like to thank you for the trust deposited in the Hesperia Playa Dorada**** and for sharing your experience. We are glad that you appreciated our services and installations. We are very grateful for your mention about our staff. It means the world to an employee to receive such a nice comment from part... More 

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