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Hesperia Playa Dorada

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Urb. Costa del Papagayo, 35580 Playa Blanca, Lanzarote, Spain
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Hesperia Playa Dorada
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Hesperia Playa Dorada
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528 reviews from our community

Traveler rating
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    207
    98
    23
    6
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108
331
16
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bath, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

this hotel had excellent staff at the deluxe reception area who dealt with our immediate issues including on out arrival a room with a plumbing issue!! however after the problem was reported we were put into the adjoining room with the same beach views and facilities. the hotel seemed to cater for the older generation and especially eastern European and... More 

Was this review helpful? Yes
Linlithgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I have visited this hotel many times, but this was the first time for three years - and what an improvement. Knowing the layout of the hotel, we had to book de-luxe to obtain the room we wanted, but happy that we did. The food in the restaurant was very good with a different theme every night;... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 2
HHPlayaDorada, Guest Service at Hesperia Playa Dorada, responded to this review

Dear Crompy1308, On behalf of all the hotel management and myself, I wish to extend my sincere thanks for choosing the Hesperia Playa Dorada ****. We would like also to thank you about your loyalty to our complex and for your splendid comments about our Deluxe product and the food. Thank you very much for your mention about our staff.... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

2nd visit to this hotel, and it just gets better and better. The staff are friendly, gave great service and always happy to help. We stayed in a delux room which is worth every extra pound, it gave us free access to the spa volcano restaurant and so many other little extras. The entertainment staff so we're so good and... More 

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HHPlayaDorada, Guest Service Department at Hesperia Playa Dorada, responded to this review

Dear Daron R, Before anything, we would like to thank you for sharing your experience in Hesperia Playa Dorada **** and for your overwhelming comments. We are so glad that our Deluxe product has been to your liking. We will keep trying to improve in order that you could enjoy it even more on your next visit. Thank you very... More 

Lancaster, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel and situation was very good. We did not agree with the deluxe area and their amenities. Why would you create a have and not section, separate dining and pool and bar area. If people want this experience then why not pick a top class hotel. The reception staff were very helpful indeed and nothing was too much trouble.... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 2
HHPlayaDorada, Guest Service Department at Hesperia Playa Dorada, responded to this review

Dear Jane C, On behalf of the all hotel management and myself, I wish to extend you my sincere thanks for choosing Hesperia Playa Dorada **** as a place where you can enjoy your holidays. We are glad that you enjoy our privileged location. We would like to apologize if you felt uncomfortable with our Deluxe product. But please, let... More 

Peterlee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from a great holiday in Lanzarote staying at this Hotel. We were Deluxe all inclusive, I would recommend this board basis. The service and food were very good and the room very clean. We have stayed here in the past on a few occasions so we new what to expect with the location been the main... More 

Was this review helpful? Yes 1
HHPlayaDorada, Guest Service Department at Hesperia Playa Dorada, responded to this review

Dear 4art, Thank you so much for your great comment and for sharing your experience with us!!! We are glad to hear that our hotel lived up to your expectations and that you enjoyed your holidays in our installations. We really appreciate your positive comments about our rooms, installations and staff. We will continue doing our best to satisfy our... More 

Lincolnshire, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from our first stay at the Hesperia and it will definitely not be our last. From the minute we arrived to the day we left the staff there could not do enough for us, we were very impressed with everything. We booked all inclusive deluxe with a sea view and that is exactly what we got,... More 

Was this review helpful? Yes 5
HHPlayaDorada, Guest Service at Hesperia Playa Dorada, responded to this review

Dear chrisnsue2015, Thank you so much for sharing your experience with us and for your great comment. It means the world to us that guests have such a wonderful opinion of our hotel. We really appreciate your positive comments about our Deluxe product, our staff and installations. We are glad to hear that you had a great time here and... More 

Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This modern, well run hotel stands in beautiful gardens overlooking the island of Fuerteventura. Our room, situated with a fine view of the Atlantic ocean and the sound of waves gently lapping the beach, awoke us each morning. Clean, good sized room had all the facilities required in a hotel of this standard. Room service and maintenance attended to any... More 

Was this review helpful? Yes 1
HHPlayaDorada, Guest Service at Hesperia Playa Dorada, responded to this review

Dear oggisuperstud, Sincere thanks for your great review and for all your positive comments. We are glad to hear that you and your wife, enjoyed your holidays in our hotel. We really appreciate your kind words about our staff and our Guest Service employee Carola is grateful for the mention you did. We can assure you that there is no... More 

Liverpool, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently arrived home from this lovely hotel. We were a group of 26. A LARGE GROUP I KNOW. But everything went so smoothly and efficiently. We had no problem checking in. The staff were so accomodating friendly and helpful. Nothing was too much trouble. The hotel itself is in such a great position.. just on the promenade which is such... More 

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HHPlayaDorada, Guest Service at Hesperia Playa Dorada, responded to this review

Dear lynn0912, Thank you so much for sharing your experience with us and for all your kind words about your stay in the Hesperia Playa Dorada **** We are glad to hear that you enjoyed your time in our hotel and that you appreciated our position and rooms. Many thanks for your positive mention to our staff, we will continue... More 

Chester, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Just had a week at the Hesperian (booked through Thompson,more about that later). Started by taking the "deluxe" package. On arrival we had our own reception desk and were greeted with Fizz and nibbles, good start, we had requested a sea view room, which we got. Our room was great, 2nd floor (top floor) overlooking Dorada beach with great view... More 

Was this review helpful? Yes 1
HHPlayaDorada, Guest Service at Hesperia Playa Dorada, responded to this review

Dear LeeDoc, Thank you very much for sharing your experience in the Hesperia Playa Dorada****. We really appreciate the mention you made about our staff. It is really important and motivating for us to get the recognition from a guest. About the food, we take your comments with a lot of consideration and the F&B Manager has already ideas to... More 

Harrow, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall we were quite pleased . We thought we had booked a standard 4 star room with a sea view but got a standard room with a view mostly of the pool with the sea in the distance. We were offered a change of room but stayed as we did not want the upheaval. The location is excellent and the... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
HHPlayaDorada, Guest Service at Hesperia Playa Dorada, responded to this review

Dear Clive W, Thank you for sharing your comments about Hesperia Playa Dorada ****. It is important for us to have the opinion of our guests in order to improve our services and installations. The hotel management is taking into consideration every single detail of your comments. I would like to apologize if your room has not been to your... More 

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Deluxe Area Pool (28)
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