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Hesperia Playa Dorada

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Urb. Costa del Papagayo, 35580 Playa Blanca, Lanzarote, Spain
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Hesperia Playa Dorada
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Hesperia Playa Dorada
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1,889 reviews from our community

Traveler rating
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437
1,061
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greater London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Was allocated a room which we considered unsuitable having no view being in the poorest part of the hotel,no tea/ coffee making facilities & without the usual bottle of water. The cost to obtain a better room was exhorbitant. We expected better from a four star hotel. Soon established that a two tier system operated insomuch as those customers who... More 

Was this review helpful? Yes 1
HHPlayaDorada, Recepción at Hesperia Playa Dorada, responded to this review

Dear telm2015: Thank you for your feedback and for taking the time to express your opinion about our Hotel. We really sorry not to be live up to your expectations and some services not to be in your liking. Your opinion is very important for us, so we will take your comments into consideration in order to improve the quality... More 

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

could not fault this hotel on anything ,rooms perfect and beds, staff very nice helpful and polite. food very good, first couple of days was a bit windy, but soon brightened up but it was feb so didn't expect blazing hot sun . there was one heated pool that was great,so all in all great holiday hotel.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
HHPlayaDorada, Recepción at Hesperia Playa Dorada, responded to this review

Thank you very much for your overwhelming comments. It means the world to us that reliable as yourselves take the time to write about their experiences and thoughts of their stay. I look forward to hearing from you and welcoming you back to the Hesperia Playa Dorada. Kind regards. Keren Ruiz Departamento de Recepción More 

Newcastle, United Kingdom
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

When we pulled up at this hotel I was devastated. It looks awful from the outside very dirty and dated but to be fair the inside is nicely decorated and generally clean and tidy. We stayed deluxe all inclusive and when checking in we were asked for credit card details so things could be charged to the room I wasn't... More 

Was this review helpful? Yes 1
HHPlayaDorada, Recepción at Hesperia Playa Dorada, responded to this review

Dear Imagewin: First of all we would like to thank you for taking your time to share your opinion with us. We apologize that our hotel has not met up to your standards. Regarding requesting a credit card number we ask this to all guests as a guarantee so that you may charge drinks or other concepts to the room... More 

Bolton, England
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Returned yesterday from a wonderful holiday at this hotel. All the staff were very friendly and really couldn't do too much for you. The cleanliness of the hotel is first rate and the rooms are spacious. The beds are the best hotel beds I have ever experienced - the best sleeps ever!! The food was excellent - but sometimes wasn't... More 

Was this review helpful? Yes 3
HHPlayaDorada, Recepción at Hesperia Playa Dorada, responded to this review

Dear penhel: Thank you very much for your overwhelming comments. It means the world to us that reliable as yourselves take the time to write about their experiences and thoughts of their stay. I look forward to hearing from you and welcoming you back to the Hesperia Playa Dorada. Kind Regards Keren Ruiz Departamento de Recepción More 

Troon, Scotland
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our room was spacious as was our balcony. balcony only got sun for a short time in the morning.Weather wasn't great and our room was cold. Food was fine especially breakfast. Enjoyed one swim in the large indoor pool. had to pay 6 euros for further swim so didn't bother Also had to buy swimming hats.Staff were very efficient and... More 

Was this review helpful? Yes 1
HHPlayaDorada, Recepción at Hesperia Playa Dorada, responded to this review

Dear Emelia: Sincere thanks for all your comments and suggestions. Certainly we had not a very nice weather this winter in Playa Blanca. For that reason we implement a heater loan services. You can get one at the reception, no any extra charge, under availability. Our wellness center, imply one extra charge and by a hygienic reasons, all guest must... More 

Rugby, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from 9 nights at the Hesperia Playa Dorada and what a lovely holidayl!! We asked for a sea view room with a sunny balcony and this is exactly what we got and it exceeded our expectations, thank you for a lovely room and excellent room service. The hotel is perfectly situated between the town and the... More 

Was this review helpful? Yes 4
HHPlayaDorada, Recepción at Hesperia Playa Dorada, responded to this review

Dear Alan T: ¡Thank you for your positive comment and assessment! We are pleased that our hotel, staff and services, have been to your liking. We apologise if we had no any heater along your stay, and we will take your comment in a consideration with the intention to improve the quality of our services. Keren Ruiz Departamento de Recepción More 

lichfield
Contributor
12 reviews 12 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Returned again to this beautiful hotel as we stay there twice a year we know the layout and have had booked a standard double room . We emailed the hotel 2 weeks before to request a room overlooking the upper pool .The did not disappoint us and gave us the exact room. As fridges do not come with fridges we... More 

Was this review helpful? Yes 2
HHPlayaDorada, Recepción at Hesperia Playa Dorada, responded to this review

Dear jackieven: Thank you for your confidence in us and for your overwhelming comments about our hotel and Staff. We try to provide the highest level of hospitality and it is a pleasure to know that our efforts to adapt to the needs of our customers have been productive. We are glad to inform uou that we we have expanded... More 

Luton
Contributor
16 reviews 16 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned from two weeks at this hotel. Lovely location right on the promenade between the marina and harbour and very near a beautiful beach. Pool area is lovely with plenty of beds for everyone and the staff are really friendly. Unfortunately the service at the bar for drinks and coffees etc is appalling and they obviously need more staff... More 

Was this review helpful? Yes 2
Helsinki, Finland
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

First at all when I try to checkin, two officials in reception began to ask my VISA card number, although I had allready paid hotel room in advance! I said it and they saw it on the computer but still persistently asked their very bad english!!! They did not have any right to do it. process took a period of... More 

Was this review helpful? Yes
Middlesbrough, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The weather was mild but that didn't matter. The service was excellent, the hotel comfortable and very clean. Enjoyed the deluxe pool area and dining room and having my steak, omelette and pasta cooked for me! Will definately return

Was this review helpful? Yes 7
HHPlayaDorada, Rooms Division Manager at Hesperia Playa Dorada, responded to this review

Dear Wizz56, Thank you for your great review about our hotel and we are delighted to know that you shall be coming back to us. Hopefully next time the weather will be much better. Thanks again, Lorena Cuartero More 

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Additional Information about Hesperia Playa Dorada

Address: Urb. Costa del Papagayo, 35580 Playa Blanca, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hesperia Playa Dorada 4*
Number of rooms: 466
Reservation Options:
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Also Known As:
Hotel Hesperia Playa Dorada
Hesperia Playa Dorada Blanca
Hesperia Playa Dorada Lanzarote/Playa Blanca
Hotel Style:
#10 On the Beach Hotel in Playa Blanca
#14 Luxury Hotel in Playa Blanca
#15 Romantic Hotel in Playa Blanca

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