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Hesperia Playa Dorada

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Urb. Costa del Papagayo, 35580 Playa Blanca, Lanzarote, Spain
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1 room 1 guest
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932 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Not long back from a 10 day family stay as in a sea view DeLuxe room. We chose the half board De Luxe option as it allowed us to use two restaurants in the hotel along with the private air conditioned lounge and the balinese sun loungers by the pool. The rooms were comfortable and clean and the maid was... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just back from 2 week stay in 2 ocean view delux rooms. Didnt get off to a good start - as a family with 3 children we had requested connecting rooms in advance but the hotel were unable to provide 2 rooms beside each other on our first night. We'd been travelling for 12 hours & were exhausted - waiting... More 

Was this review helpful? Yes 1
HHPlayaDorada, Departamento de Guest Service at Hesperia Playa Dorada, responded to this review

Dear superguru59: Thank you for the trust you have placed in our hotel Hesperia Playa Dorada and for taking the time to write to us in detail the problems you experienced whilst staying with us We regret we did not cover your expectations and would like to thank you for your comments regarding the many areas we should improve on... More 

Caerphilly, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Myself and my family have not been abroad for a few years due to a bad experience putting us off. We decided to book the above hotel as my parents visited the year before and they decided to come with us. They told us how nice it was and that it was a lovely hotel. We arrived for a week... More 

Was this review helpful? Yes 9
HHPlayaDorada, Guest Service at Hesperia Playa Dorada, responded to this review

Dear Suzanne M, Thank you for your feedback and for taking the time to express your opinion about our hotel, our services and the friendly staff. I really appreciate the excellent comments about our staff the facilities and activities that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous... More 

Rochdale, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms spotless worth upgrading to Deluxe fridge in room filled every 2 days .Food was cooked as you picked your meat or fish plenty of choice always something different every day . Staff always smiling and helpful . You could walk 2 mins to beach .sunbeds on beach only 3 euros a day .We will be returning to this hotel.

Was this review helpful? Yes 5
HHPlayaDorada, Departamento Guest service at Hesperia Playa Dorada, responded to this review

Dear SandraB, First and foremost, we would like to take this opportunity to thank you for choosing us for your stay at Hesperia Playa Dorada as well as for taking the time to send us your comments through Tripadvisor. I really appreciate the excellent comments regarding our service. They are the principal of our values, a service characterized by professionalism... More 

normanby
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We were dubious before arriving as we had read reviews about the deluxe v non deluxe. We were non deluxe. The only difference we could see was that there were certain areas cordoned off for deluxe customers only (sun beds on astro turf with the odd hammock here and there). Apparently deluxe customers had free access to the ell being... More 

Was this review helpful? Yes 3
HHPlayaDorada, Guest Service Department at Hesperia Playa Dorada, responded to this review

Dear cartier51: First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at our Hotel Hesperia Playa Dorada. I really appreciate the excellent comments that I have shared with our staff. They are the principal... More 

Newbury
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I and my family spent ten days in two standard rooms at the Hesperia Playa Dorada. We arrived very late but were warmly welcomed by staff at reception. Due to a late confirmation, and some confusion with housekeeping my grandson's in his parents' room was not ready which was regrettable, but we received a full apology and two bottles of... More 

Was this review helpful? Yes 2
HHPlayaDorada, Guest Service Department at Hesperia Playa Dorada, responded to this review

Trudie T: I would like to personally thank you, for the trust given to our hotel Hesperia Playa Dorada, by choosing us for your stay and for your positive comment and assessment. We are very pleased to have contributed to your holidays. It is a pleasure to know that our efforts to adapt to the needs of our customers have... More 

South Wales, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

have been staying in this hotel for the last eight years, sometimes three times a year. It's very clean, staff are friendly, entertainment is good, two restaurants one deluxe for people who have payed a little extra for sea view, fridge in room and so on. A very short walk to a lovely sandy beach, close to shops and restaurants,... More 

Was this review helpful? Yes 5
HHPlayaDorada, Guest Service Department at Hesperia Playa Dorada, responded to this review

Dear Julie8932015: I would like to personally thank you, for the trust given to our hotel Hesperia Playa Dorada, by choosing us for your stay and for your positive comment and assessment. We are very pleased to have contributed to your holidays. It is a pleasure to know that our efforts to adapt to the needs of our customers have... More 

Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was ideally located, a short walk from Playa Blanca in one direction and the Rubicon Marina the other. Staff very helpful, rooms comfortable and food good but the choice of only 2 restaurants, and even then if you upgraded to Deluxe, meant it was all a bit samey. I would suggest that this hotel is more suited to... More 

Was this review helpful? Yes 1
Worcester, England
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here in June/July with wife and "adult" daughter. Two deluxe rooms with fabulous Seaview as requested. This time we booked direct with the hotel for our rooms (fantastic job done by Carlos Cardona) and flights and transfers easy as wink. We had stayed here at Christmas/New Year last and found the hotel delightful so we returned. The hotel is... More 

Was this review helpful? Yes 6
HHPlayaDorada, Guest Service at Hesperia Playa Dorada, responded to this review

Dear JandBRare47 First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Hesperia Playa Dorada. I was therefore very happy to hear that you enjoyed our general service, the deluxe product all inclusice... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Checked in very late and the hotel staff were so nice, as they were having a Hawaiian night on and the hotel was dressed up and decorated so well. Got into our room and had complementary robes and slippers, chocolates and water. 5 minutes later a woman came to our room with plates of food and fruit from the restaurant... More 

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Was this review helpful? Yes 2
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