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Hipotels Natura Palace

Certificate of Excellence
Urbanizacion Montana Roja, s/n, 35570 Playa Blanca, Lanzarote, Spain
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Hipotels Natura Palace
Best prices for: 1 room 1 guest
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Ranked #1 of 35 Hotels in Playa Blanca
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
lewform norfolk
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1,444 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (498)
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Bournemouth, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

Given that this hotel is rated number 1 and I had read many T.A. favourable reports on the food I was very surprised and unhappy when I found out how poor our evening meals were. The hot food was badly cooked and not kept hot enough at the self serve stations. Leaving food, particularly protein and rice etc. inadquately hot... More 

Was this review helpful? Yes
norfolk
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

stayed here from 21st-28th june--weather was really hot--this hotel was first rate from the food which was excellent to the cleanliness to the staff a credit to the management lovely place to chill out in a quiet area-we had a superior sea view room which had tea and coffee making facilities this was excellent the entertainment was good with differing... More 

Was this review helpful? Yes 4
HIPOTELSLanzarote, Director de Relaciones con Clientes at Hipotels Natura Palace, responded to this review

Dear Guests, thank you very much for writing this nice review about the Natura Palace. We are pleased that you liked the hotel and your room and that you were happy with our food and our staff. It is good to know that the rebuilding did not affect your stay very much, but we do apologise for the inconvenience caused.... More 

Port Talbot, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Just had a week here 21st June to 28 th 2015 , lovely hotel very clean excellent food some beautiful pools also jacuzzi which is very nice ,can't say anything bad about the hotel ... But there is building work going on there to rebuild a new outdoor bar , but to honest not a problem it was all fenced... More 

Was this review helpful? Yes 4
HIPOTELSLanzarote, Director de Relaciones con Clientes at Hipotels Natura Palace, responded to this review

Dear Madam, thank you very much for writing this review about the Natura Palace. We are glad that you liked the hotel and that you appreciated our facilities and our food. It is good to hear that the rebuilding wouldn't put you off going to the Natura Palace. Looking forward to welcoming you back again, best regards from the whole... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here in sept 13 as a last minute deal, we stayed half board and travelled with Thomson , the hotel grounds are beautiful , the pool is lovely, we ate here breakfast and lunch but didn't do the evening meal, breakfast was lovely all your usual buffet continental, cereals, juices, cava. The lunches were great as well, large... More 

Was this review helpful? Yes 1
HIPOTELSLanzarote, Director de Relaciones con Clientes at Hipotels Natura Palace, responded to this review

Dear Guests, thank you very much for writing this review about the Natura Palace. We are glad that you had a lovely week here in the hotel and that you appreciated our facilities and our food. Looking forward to welcoming you back again, best regards from the whole team of the Hipotels Natura Palace More 

Falkirk, Scotland, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel, immaculately clean, great place to chill and relax. From the moment you arrive staff are friendly and helpful. The bedrooms are spacious and airy. Ours had a great sea view (1231). The selection and quality of food at breakfast and dinner was excellent I defy anyone to say they couldn't find something to suit their diet and tastes.... More 

Was this review helpful? Yes 3
HIPOTELSLanzarote, Director de Relaciones con Clientes at Hipotels Natura Palace, responded to this review

Dear Guests, thank you very much for writing this nice review about the Natura Palace. We are pleased that you enjoyed the hotel facilities and our food and that you were happy with our staff. It is good to hear that you would definitely recommend the hotel. Looking forward to welcoming you back again, best regards from the whole team... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My mum and I just returned from a weeks holiday in natura palace and we couldn't be more happy. When we arrived we were greated with champagne and had a smooth simple check in. The room was on the second floor room 1261 and we were so delighted with the sea view our room gave us. When we explored the... More 

Was this review helpful? Yes 14
HIPOTELSLanzarote, Director de Relaciones con Clientes at Hipotels Natura Palace, responded to this review

Dear Guests, thank you very much for writing this pleasant review about the Natura Palace. We are glad that you had a wonderful holiday and that you were happy with your room, our food and our staff. It is good to know that you appreciated the hotel facilities and services and did not bother our improvement works. Looking forward to... More 

co down northern ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just finishing off a weeks holiday here. At the moment sipping a cool drink passing time until our pickup to the airport. Totally relaxing time. Weather. Food. Service all excellent. Will definitely be making a return visit.

Was this review helpful? Yes 7
HIPOTELSLanzarote, Director de Relaciones con Clientes at Hipotels Natura Palace, responded to this review

Dear Madam, thank you very much for writing this pleasant review about the Natura Palace. We are glad that you had a nice holiday here in the hotel and that you were happy with our food and our service. We appreciate that you will definitely be making a return visit. Looking forward to welcoming you back again, best regards from... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last year, great holiday, food fantastic and the entertainment was ok. Looking to book again, however concerned about the reviews of the building works, any idea when the building works will be complete?

Was this review helpful? Yes 16
HIPOTELSLanzarote, Director de Relaciones con Clientes at Hipotels Natura Palace, responded to this review

Dear Madam, we are pleased that you had a great holiday last year and that you are looking to book again. We are improving our poolbar, which will be completed soon. If you wish you can contact us per e-mail in a couple of days: naturapalace@hipotels.com. Looking forward to welcoming you back again, best regards from the whole team of... More 

Newport, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was always spotlessly clean, including the gardens.The staff always greeted their guests politely. The Gardens were very pleasant with lots of birds signing all day. There was a great selection of food and following an upgrade on arrival we ended up in a marvellous room with a giant bed and sea views. The concert room and lounge areas... More 

Was this review helpful? Yes 2
HIPOTELSLanzarote, Director de Relaciones con Clientes at Hipotels Natura Palace, responded to this review

Dear Sir, thank you very much for writing this detailed review about the Natura Palace. We are pleased that you liked your room and that you were happy with our food and our staff. We appreciate your feedback and we will keep on improving our services in all areas. Looking forward to welcoming you back again, best regards from the... More 

Risca, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

On arrival we were given a glass of champagne while we waited to check in. At the desk we were informed that the room we booked was a standard one but they had given us a free upgrade. We could hardly believe our eyes when we entered the room, the bed was enormous, we had a nice lounge area and... More 

Was this review helpful? Yes 2
HIPOTELSLanzarote, Director de Relaciones con Clientes at Hipotels Natura Palace, responded to this review

Dear Madam, thank you very much for writing this review about the Natura Palace. We are glad that you liked your room and that you enjoyed our food. We appreciate your comment regarding the bar service and we will keep on improving our facilities and services. Looking forward to welcoming you back again, best regards from the whole team of... More 

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