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Dream Gran Castillo Resort

5.0 of 5 Calle la Hoya de Afre 2, 35580 Playa Blanca, Lanzarote, Spain
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Certificate of Excellence 2014
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Dream Gran Castillo Resort
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Dream Gran Castillo Resort
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3,467 reviews from our community

Traveler rating
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    1,014
    377
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    52
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1,555
1,367
13
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

We had a nice time at the resort, and feel it has the ability to be a 5* but needs work and updating. 1. Cleanliness The cleanliness is to be questioned. I think the room was just neatened each day, not actually cleaned. Empty bottles of water left, spilled items left, and we had a colony of ants as roommates.... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Luxurious and welcoming. Excellent pools and children's areas. Entertainment was good particularly for children. Great variety of quality food. Large, spacious and comfortable rooms. Nice location. Very family friendly. We will definitely return.

Was this review helpful? Yes 2
Chester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First time at this hotel. Moved here for our second week in Playa Blanca from the Timanfaya because we were being joined by our grandson and the Timanfaya is a 'couples hotel' (no kids). It was brilliant for families with lots to entertain the kids (big problem getting our grandson to pass the bouncy castle and play area on our... More 

Was this review helpful? Yes 3
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There is very little doubt that this hotel is basically the place to stay if? 1. You have kids 2. You want value 3. You insist on good service 4. You enjoy the good things in life 5. You are NOT a millionaire 6. You like comfort 7. You like to be entertained Really nice hotel/setting, staff truly fantastic, entertainment... More 

Was this review helpful? Yes 5
Dominique P, Director de Relaciones con Clientes at Dream Gran Castillo Resort, responded to this review

Dear Gastroagent, From the entire team of Dream Gran Castillo we would like to thank you for your lovely comment on Tripadvisor. It is a great compliment for us that you think that our hotel is so nice as you describe. Also it is very important for us that you had a great time in our hotel. We are very... More 

Halifax, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We first stayed here in 2009 and prior to travel were quite sceptical as are not lovers of the all inclusive experience following a bad holiday in 1994. However this year has been our tenth visit back ! We always go in December and March so cannot comment on the summer months which may be much busier. We have always... More 

Was this review helpful? Yes 3
Dominique P, Director de Relaciones con Clientes at Dream Gran Castillo Resort, responded to this review

Dear 580jane, We truly appreciate your wonderful comment about our Dream Gran Castillo hotel on Tripadvisor. It is a great honor to have guest like you that are after 10 visits still satisfied with our hotel. We are very happy to hear that you thought our hotel was extremely pleasant, the room was beautiful and a good standard and choice... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all I would like to say do not listen to the negative reviews!! From start to finish the staff made us feel very welcome always with a smile and nothing was too much. The rooms are very spacious with large beds sitting area flat screen tv the bathroom is also very spacious with bath and seperate shower. Another... More 

Was this review helpful? Yes 8
Dominique P, Director de Relaciones con Clientes at Dream Gran Castillo Resort, responded to this review

Dear grahamheald We from Dream Gran Castillo would like to thank you for sharing your amazing comment about our hotel on Tripadvisor. Thank you for pointing out our professional staff, you are right, nothing is too much trouble for them. We are happy that you liked your spacious room, especially the walk in wardrobe with the safe and the delicious... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

we will be returning there next week CANT WAIT. Our third Xmas. Love it, very laid back, good food, good service, LOVELY ROOMS. Hate it when people complain about waiting for food, THEY CANNOT GIVE EVERYONE THEIR DINNER At the same time, we line up in shops etc, we have always found this place so relaxing and staff very helpful.

Was this review helpful? Yes 5
Dominique P, Director de Relaciones con Clientes at Dream Gran Castillo Resort, responded to this review

Dear Allison C Many thanks for sharing your opinion about our Dream Gran Castillo on Tripadvisor. Thank you for your kind words about our staff, the atmosphere and the rooms. We are waiting for you to arrive for the third time and we already wish you a merry Christmas See you this week! More 

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and me have just spent a week at this wonderful hotel and as a fairly seasoned traveller, I stay in two to three hotels a week because of my business, I think this hotel was excellent. Firstly the reception was welcoming and informative, the room delightful, large and airy and beautifully laid out with separate walk in wardrobe... More 

Was this review helpful? Yes 7
Dominique P, Director de Relaciones con Clientes at Dream Gran Castillo Resort, responded to this review

Dear Timothy J It is a pleasure for us to read such a wonderful comment about our Dream Gran Castillo and we would like to thank you very much. We are happy to read you had a warm welcome, liked your spacious room and the pools and bar areas. It is great to read you enjoyed the food in our... More 

Glasgow
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I, daughter, partner and their 18 month baby stayed here the last week in November 2014. Sparkling wine reception, the hotel had booked both rooms at opposite ends of the complex and when we requested rooms close together they couldn't have been any more helpful. In fact, this was to set the tone for the week. The... More 

Was this review helpful? Yes 3
Dominique P, Director de Relaciones con Clientes at Dream Gran Castillo Resort, responded to this review

Dear glasgowguitarist From the entire team of Dream Gran Castillo we would like to thank you for your wonderful comment about our hotel on Tripadvisor. Thank you so much for your kind words about our professional staff, they really do their very best every day and always with a smile. We are happy you liked your big room with its... More 

yorkshire
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped here 2nd-9th Dec my review title is from an experience I had at reception listening to a young Irish women on the verge of tears partly(as she had a few issues) due to the fact she had a baby just beginning to learn to walk and the marble floors were too hard and they should be at very... More 

Was this review helpful? Yes 10
Dominique P, Director de Relaciones con Clientes at Dream Gran Castillo Resort, responded to this review

Dear yorkshirejohn We would like to thank you for your fantastic review about our Dream Gran Castillo on Tripadvisor. We are happy that you liked your large upper floor room and the varied food in the restaurant. It is great to read you had a nice time in the sports bar and liked the choice of spirits. Thank you very... More 

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Additional Information about Dream Gran Castillo Resort

Address: Calle la Hoya de Afre 2, 35580 Playa Blanca, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dream Gran Castillo Resort 5*
Number of rooms: 329
Reservation Options:
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Also Known As:
Dream Gran Castillo Hotel Playa Blanca
Dream Castillo Papagayo Lanzarote
Dream Gran Castillo Resort Lanzarote/Playa Blanca
Hotel Style:
#2 Spa Hotel in Playa Blanca
#3 On the Beach Hotel in Playa Blanca
#4 Business Hotel in Playa Blanca
#7 Family Hotel in Playa Blanca
#7 Romantic Hotel in Playa Blanca
#8 Luxury Hotel in Playa Blanca

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