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Hotel Termas

4.0 of 5
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Carretera del Balneario s/n, 30600 Archena, Spain
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Hotel Termas
Best prices for: 1 room 1 guest
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Ranked #2 of 5 Hotels in Archena
A recent review
4 of 5 stars Reviewed December 21, 2014
ushkarev London, United Kingdom
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90 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2014

Very well presented and large rooms in a nice historic building. Great spa facilities in the hotel and excellent thermal swimming pools a few minutes walk away through a lovely garden. I'd very much recommend the Archena Massage which is done with a shower from the thermal waters and a mud scrub. The downside at this hotel (perhaps it's only... More 

Was this review helpful? Yes 1
London
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 13, 2014

I had an all-too-brief stay on a rainy day in late November 2014 but will definitely return! The hotel is charming and historic and, in contrast to a previous review, my room was obviously recently renovated with excellent wi-fi and flat screen TV. I agree with PLVSpain review that it's all a bit confusing, so here are some more pointers... More 

Was this review helpful? Yes 2
Archena123, Director de Relaciones con Clientes at Hotel Termas, responded to this review

Dear guest, Thank you so much for the high valoration and your review on Tripadvisor. We´re glad to know that you liked our facilities and services and that you´re planning to return soon. Your tips will be very helpful for other guests and your suggestions will help us to improve our services. We look forward to welcome you soon again... More 

Spain
Top Contributor
77 reviews 77 reviews
15 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed August 19, 2014

The website, and various offers, was confusing so hope that this review helps! It might be an idea for the website to be available in more languages, to encourage different nationalities to visit. There were only a handful of nonSpanish when we visited in August. The Balneario is a small oasis of a village right beside the river outside of... More 

Was this review helpful? Yes 4
Archena123, Director de Relaciones con Clientes at Hotel Termas, responded to this review

Dear PLV Spain, Thank you so much for your detailed review. We´ll use your suggestions to improve our services. We hope to welcome you soon again. Best regards. More 

Top Contributor
50 reviews 50 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 6, 2014

Came for an overnight stay at Balneario de Archena. The hotel is lovely, old Spanish style in an amazing setting. We spent the day using all the thermal pools, floatations area, various saunas and ice igloo! Had a couples massage which was fabulous. The grounds are lovely, and food good. Would definitely recommend a visit. All staff really attentive and... More 

Was this review helpful? Yes 2
Archena123, Director de Relaciones con Clientes at Hotel Termas, responded to this review

Dear torkieb, First of all we´d like to thank you for choosing our establishment for your stay and for writing your experience on tripadvisor. We liked to read that your enjoyed the thermal pools and the Balnea center and also had the opportunity to try some of our massages and that you liked the food, the surroundings and the friendliness... More 

Granada, Spain
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 7, 2013

We spent three nights in the Hotel Termas. It was a special offer with breakfast as well as another meal (lunch or dinner), access to the spa treatments as well as to the swimming pool. I would definitely recommend the spa, which was wonderful in every respect. The personnel was friendly and attentive. The Archena mud massage is out of... More 

Was this review helpful? Yes 2
Glasgow, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 6, 2013

Had read all the reviews and was not expecting the hotel to be fantastic. Even so it managed to disappoint. After a 5 hour drive, we were told at reception we were getting one of the best rooms in the hotel! Unfortunately this involved climbing the second steep flight of stairs. There were no bathrobes in our room and it... More 

Was this review helpful? Yes 1
Olney
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed October 22, 2013

We booked an overnight stay at the Termas, after being recommended to visit Balneario de Archena, during our week in Torrevieja. Whilst I would definitely recommend the spa, I would not recommend the hotel, after a series of let downs. We booked a superior room with breakfast and spa access included and we were very much looking forward to serious... More 

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Archena123, Director de Relaciones con Clientes at Hotel Termas, responded to this review

Dear customer, We are so sorry about this. We would like to contact you directly. So, would you be so kind to send us an email to the following email address epalazon@balneariodearchena.com We hope hearing from you soon. Sincerely, Customer Relations Team More 

Dublin
Top Contributor
69 reviews 69 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 15, 2013

We stayed for one night, room only. The room was modern and decorated nicely we a small balcony, enough space for one person to stand on, overlooking the river. We found the beds very comfortable but the air conditioning not very good. We couldn't open the window as the room would fill with small flies probably because we were close... More 

Was this review helpful? Yes 1
Tokyo, Japan
Top Contributor
58 reviews 58 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 3, 2013

The Balneario de Archena is fun, whether you want the modern pools and saunas or the traditional treatments in the Galleria Termal. But the hotel is pretty marginal - our beds were hard, the hair dryer didn't work well, and the room, on the ground floor on the front of the hotel, was very noisy. If you do go, go... More 

Was this review helpful? Yes 2
Archena123, Director de Relaciones con Clientes at Hotel Termas, responded to this review

Dear h2odel, First of all we´d like to thank you for your comments on Tripadvisor. We´re glad to read that you liked the thermal pools, the Balnea wellness area and the thermal treatments in the thermal gallery down under the Hotel Termas. We also appreciate your comments about the room and the food, because it helps us to improve. For... More 

moraira
Top Contributor
174 reviews 174 reviews
36 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed February 17, 2013

We booked one night (Sunday) on the understanding that the spa was included in the package. The hotel was very nice, the room very comfortable. Parking was not easy, being in an underground area some long way from the Hotel itself, and also cost 5 euros a day. We were given unlimited access to the thermal pools, which were great,... More 

Was this review helpful? Yes 2
Archena123, Director de Relaciones con Clientes at Hotel Termas, responded to this review

Dear Janet West, We´d like to thank you for the comment on Tripadvisor. We receive the comments of our guests as a gift, because they help us to improve. We´re really sorry about the inconveniences you had during your stay and I kindly ask you to contact me for having a detail with you on your next stay: tina@balneariodearchena.com. Kind... More 

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