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Hotel Marco Polo I

Avda de Portmany 8, 07820 Sant Antoni de Portmany, Ibiza, Spain
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Hotel Marco Polo I
Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars reviewed 1 week ago
becca p Bristol, United Kingdom
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255 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Came here for a group holiday! 7 of us, 4 rooms! Just wanted to use this place to sleep and shower to be honest! Location is spot on! Just next to the egg so 5 mins from west end. Your 2 mins from the beach where you can find Linekers, Ocean beach, and the pukka up boat party! I loved... More 

Was this review helpful? Yes 1
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear becca p, Firstly, we would like to thank you for providing Marco Polo I Hotel of your kind review here in Tripadvisor. We are so glad to read that we could make our hotel such a great place to spend your holidays in. It is always rewarding to hear that guests' are pleased with the service that we provided... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked with jet 2 the cheapest price...got here and the hotel is brilliant. Reception are very friendly, the pool and pool bar is very nice and relaxing with music had a good laugh. Hotel is quiet to say its full of party people. Went half board and the food is good enough for a meal. Its in a good location.... More 

Was this review helpful? Yes
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Cainey89, Firstly, thank you for the time that took you providing Marco Polo I Hotel of your review and for gaving us such a high score. We are thrilled to know that you were pleased with our service, staff, meal, pool area and location. Our aim is giving our best so that we can make your holiday unforgettable. We... More 

Stoke-on-Trent, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here as a group on 9 lads last year & this was my fourth visit back to Ibiza in 3 years. Considering the price I wasn't expecting much, but was actually a great stay for myself. Ideally situated right by 'The Egg' on the roundabout, about a 5 minute walk from the strip & around €30 taxi to the... More 

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Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Kristen H, First of all, thank you very much for the time that you spent sharing your feelings about Marco Polo I Hotel. We are thrilled to see that we are the best hotel you've stayed in, in Ibiza. We try to improve our service every year to make your stay with us even more comfortable, so we would... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Friendly staff here... the hotel room is clean .. Sheets towels bathroom all very clean. Bed really comfortable too. Would definitely stay again. Great selection for breakfast somthing for every one. Very central but not noisy at night. I picked well due to reviews. So thanks to trip advisor.

Was this review helpful? Yes
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Tracey M, First of all, thank you very much for the time that took you providing Marco Polo I Hotel of a review here on Tripadvisor. We are excited to see that you enjoyed your holidays with us and that we were able to make our hotel a nice and comfortable place to spend your vacation in. We feel... More 

Leeds, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

We went as a group of 18 on a stag do for 4 days, Staff very friendly especially the man working behind the pool bar, Rooms were clean and cleaners coming round every morning with fresh towels and bedding, Breakfast surprisingly nice with a good selection. Didn't have any problems with noise and i was on the 1st floor facing... More 

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Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Josh F, Firstly, we would like to thank you for the time that you spent sharing your Marco Polo I Hotel here on Tripadvisor and also for the high score that you gave us. Our aim is to offer a quality service to every single guest in the hotel and all the facilities possible so that they are able... More 

Dublin
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not a bad hotel would of rathered a room higher as our rooms were right beside recption so could hear every tom and harry and balcony to big no air con for first few days staff nice during the day not so nice at night pool good relaxed if u want to party this is not the hotel for u... More 

Was this review helpful? Yes
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear darren k, First of all, we would like to thank you for the time that you spent sharing your feelings about Marco Polo I Hotel with other travellers here in Tripadvisor. We are really pleased to hear that you found our hotel brilliant. It is true that we have such a privileged location here in San Antonio. About the... More 

Milan, Italy
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

This is a decent hotel, clean and comfortable rooms, with a glass door that looks upon the pool of the hotel, many spacious and varied lounges for spending time with friends, very nice buffet breakfast. the only problem with the hotel is that it is a destination for British teenagers who shout and run around all day and night... but... More 

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Jose Manuel C, Director Comercial at Hotel Marco Polo I, responded to this review

First of all, thank you very much for the time that you spent sharing your experience at Marco Polo Dear Marcomail, It is true our costumers are mainly young people who come to San Antonio with the idea of enjoying Ibiza's night life. We feel very privileged, as we are close to everything and we have a lot to offer... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed May 23, 2015

my husband and i stayed here at the beginning of may 2015. we had no problems what so ever. The staff were very helpful and friendly, our room was on the 4th floor over looking the road so we asked if we could change to a pool view lower level and they gave us a ground floor pool view exactly... More 

Was this review helpful? Yes
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear David M, First of all, thank you very much for the time that took you providing Marco Polo I Hotel of your review here on Tripadvisor. We are very glad to see that you enjoyed your holidays with us and that we were able to make our hotel a nice and comfortable place to spend your vacation in. We... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 22, 2015

I stayed at the marco polo for 4 days at beginning of May 2015.I had read mixed reviews and didn't have huge hopes as it was very reasonably priced. First of all I was pleasantly surprised with the look of the hotel it's much nicer than the pics online. The location couldn't of been better! We had travelled to ibiza... More 

Was this review helpful? Yes
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Annemoz21 , First of all, thank you very much for such a kind review about our establishment and also for the time that you spent sharing your experience here on Tripadvisor. We are glad to hear that you really enjoyed your stay with us and also that you appreciated the quality of the facilities and services that we provide... More 

Birmingham, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 21, 2015

I urge you not stay at this hotel,although the female staff seem quite pleasant , it is a dangerous place, your sobs or daughters would be safer in a war zone. After only a matter of hours in this hotel the police were called by the night receptionist "Alex" to two young girls for playing music on their phone, when... More 

Was this review helpful? Yes 3
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Meg C. What happened to these clients is the following ; After many complaints from other hotel guests about the scandal who performed this girls, the reception call them repeatedly attention please calm realizing that these clients had drunk much alcohol and drugs which could not control. Reception called the police as the protocol of the hotel. The police... More 

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