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Hotel Marco Polo I

Avda de Portmany 8, 07820 Sant Antoni de Portmany, Ibiza, Spain
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Hotel Marco Polo I
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A recent review
5 of 5 stars reviewed 5 days ago
Andreea C Piatra Neamt, Romania
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238 reviews from our community

Traveler rating
    54
    88
    51
    13
    32
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12
73
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (64)
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Piatra Neamt, Romania
1 review
5 of 5 stars Reviewed 5 days ago NEW

We just came back from Ibiza. Marco Polo I Hotel is such a nice place...The room is very clean, breakfast was excellent, the pool is tidy. Also, the staff is so polite and very kind. We will always come back here because we felt great! I really recommend this hotel! Thank you for everything.

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1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here with my sister for 3 nights in April and the hotel was lovely. It was very clean, always someone tidying and mopping, and the reception staff were very friendly and couldn't do enough to help. We paid €6.50 every day for breakfast (we were room only but there's a buffet breakfast available) and there was quite a... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here in 2012, and we are booked to go back on the 14th july this year as i loved this hotel. in 2012 i did book to stay in marco polo 2 which was a bit to wild for me, so the staff were really helpful and let us upgrade to marco polo 1. The views over the pool... More 

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Craiova, Romania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

very good raport quality-price,near to the centre of the city,the reception staff are very profesional and helpfull.I'll be back in summer for sure,i recomand this hotel to all the people who want to spend a good hollyday in san antonio,ibiza

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel, with excellent services specialy on reception!! All information that we receive on reception was quick and very helpful ! We spend our holiday with much pleasure! I'm happy to return anytime there !!!

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Perfect location, just near the egg and round the corner from the bus stop. The decor is dated and the fridge/freezer saw better days (it gave me a small electric shock when I opened it haha) but we saw the pictures and were happy enough when we got there. The room was clean, bug free, fresh bedding and toilet was... More 

Was this review helpful? Yes 1
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Sophia B, First of all, thank you very much for the time that took you providing Marco Polo I Hotel of your review here on Tripadvisor. We are very glad to see that you enjoyed your holidays with us and that we were able to make our hotel a nice and comfortable place to spend your vacation in. We... More 

Helensburgh, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here in April. Probably the only decent thing is the location as its in the heart of San antonio! That and the staff behind the pool bar are great. Me and my gf were just looking for somewhere to put our head down like the majority of people on the island. However after an item going missing from our... More 

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Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Julia M, First of all, we would like to thank you for the time that took you to share your opinion here on Tripadvisor. All the reviews -good ones or not- help us to improve our services. We regret to hear your experience at Marco Polo Hotel. After talking to the reception staff about your case tells me that... More 

Ware, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 13, 2015

Travelled here a few years back on a lads week away. Like ourselves, if you're just looking for a place local to all the action (literally a stones throw away from Eden & Es Paradis) and somewhere to get your head down at the end of it all then this place ticks those boxes. During our stay the majority of... More 

Was this review helpful? Yes 1
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Guest, I was very pleased reading your comment, thank you for taking the time to recommend our hotel to others traveling for a holiday in San Antonio. I am happy you were pleased with our hotel, it is important to us our guests enjoy their expereince and want to join us again on their next trip. Warm regards. Jose... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2015 via mobile

Loved this hotel that much we booked not just once but twice once in 2012 and again may 2014 loved the pool area and staff were friendly room was clean only bed uncomfortable but all in all brill hotel hen doo may 2012 and girly break 2014

Was this review helpful? Yes 2
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Rosey S, First of all, thank you very much for the time that you spend writting your nice review here on TripAdvisor. We appreciate the confidence you have placed on our establishment, choosing to stay with us during your holidays. We are thrilled that we were able to make our hotel such a comfortable and enjoyable place to stay... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 16, 2014

Hotel is grand, old and not modern, pool area is ok with a pop up music system nothing fancy. Rooms were clean but very dated and basic, The staff were the major problem. As I was staying there with 2 friends, we had other friends in a nearby hotel (Ibiza Mar) we would drop into each other hotels throughout our... More 

Was this review helpful? Yes 1
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Hello Jon C, First of all, thank you very much for the time that took you providing Marco Polo I Hotel of your review here on Tripadvisor. The hotel has a policy of not letting in people who are not Gueast of the hotel for safety and protection of its customers. We try to prevent theft, damage and nuisance to... More 

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