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Hotel Marco Polo I

Avda de Portmany 8, 07820 Sant Antoni de Portmany, Ibiza, Spain
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Hotel Marco Polo I
Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars reviewed 3 weeks ago
Crankhandle Haverhill, United Kingdom
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242 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Birmingham, United Kingdom
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

I urge you not stay at this hotel,although the female staff seem quite pleasant , it is a dangerous place, your sobs or daughters would be safer in a war zone. After only a matter of hours in this hotel the police were called by the night receptionist "Alex" to two young girls for playing music on their phone, when... More 

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Haverhill, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Just got back from a 3 night break with the girls staying at the Marco Polo I hotel and for the money I couldn't fault it. We weren't their for the clubbing obviously as the summer season hasn't started yet however San Antonio bay has the most stunning sunsets and friendly staff in the local bars and restaurants so a... More 

Was this review helpful? Yes 1
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Crankhandle, First of all, thank you for the courtesy of the time that you spent sharing your feelings about Marco Polo I Hotel here in Tripadvisor. We are thrilled to hear that you completely enjoyed your stay with us. It is always very pleasant to read reviews like yours, as it is the best reward for our daily efforts... More 

Piatra Neamt, Romania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We just came back from Ibiza. Marco Polo I Hotel is such a nice place...The room is very clean, breakfast was excellent, the pool is tidy. Also, the staff is so polite and very kind. We will always come back here because we felt great! I really recommend this hotel! Thank you for everything.

Was this review helpful? Yes 1
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review
Google Translation

Estimada Andreea, Primero de todo nos gustaría agradecerle el tiempo que ha empleado en compartir su experiencia vacacional aquí en... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here with my sister for 3 nights in April and the hotel was lovely. It was very clean, always someone tidying and mopping, and the reception staff were very friendly and couldn't do enough to help. We paid €6.50 every day for breakfast (we were room only but there's a buffet breakfast available) and there was quite a... More 

Was this review helpful? Yes 1
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear LisaMannings, First of all, thank you for the courtesy of the time that you spent sharing your feelings about Marco Polo I Hotel here in Tripadvisor. We are thrilled to hear that you completely enjoyed your stay with us. It is always very pleasant to read reviews like yours, as it is the best reward for our daily efforts... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here in 2012, and we are booked to go back on the 14th july this year as i loved this hotel. in 2012 i did book to stay in marco polo 2 which was a bit to wild for me, so the staff were really helpful and let us upgrade to marco polo 1. The views over the pool... More 

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Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Rhian, First of all, thank you for the courtesy of the time that you spent sharing your feelings about Marco Polo I Hotel here in Tripadvisor. We are thrilled to hear that you completely enjoyed your stay with us. It is always very pleasant to read reviews like yours, as it is the best reward for our daily efforts... More 

Craiova, Romania
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2015

very good raport quality-price,near to the centre of the city,the reception staff are very profesional and helpfull.I'll be back in summer for sure,i recomand this hotel to all the people who want to spend a good hollyday in san antonio,ibiza

Was this review helpful? Yes 4
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Gueast, First of all, thank you very much for such a kind review about our establishment and also for the time that you spent sharing your experience here on Tripadvisor. We are glad to hear that you really enjoyed your stay with us and also that you appreciated the quality of the facilities and services that we provide to... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

Very nice hotel, with excellent services specialy on reception!! All information that we receive on reception was quick and very helpful ! We spend our holiday with much pleasure! I'm happy to return anytime there !!!

Was this review helpful? Yes 4
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Marcellino, Thank you so much for trusting in Marco Polo I for your stay and for the time you spent in order to share your feelings about the hotel here with other travellers. We are very glad to know that you really enjoyed your stay with us and truly hope to see you again soon. Warmest regards from Ibiza,... More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 12, 2015

Perfect location, just near the egg and round the corner from the bus stop. The decor is dated and the fridge/freezer saw better days (it gave me a small electric shock when I opened it haha) but we saw the pictures and were happy enough when we got there. The room was clean, bug free, fresh bedding and toilet was... More 

Was this review helpful? Yes 3
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Sophia B, First of all, thank you very much for the time that took you providing Marco Polo I Hotel of your review here on Tripadvisor. We are very glad to see that you enjoyed your holidays with us and that we were able to make our hotel a nice and comfortable place to spend your vacation in. We... More 

Helensburgh, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 11, 2015 via mobile

Stayed here in April. Probably the only decent thing is the location as its in the heart of San antonio! That and the staff behind the pool bar are great. Me and my gf were just looking for somewhere to put our head down like the majority of people on the island. However after an item going missing from our... More 

Was this review helpful? Yes
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Julia M, First of all, we would like to thank you for the time that took you to share your opinion here on Tripadvisor. All the reviews -good ones or not- help us to improve our services. We regret to hear your experience at Marco Polo Hotel. After talking to the reception staff about your case tells me that... More 

Travelers are raving about these Sant Antoni de Portmany hotels

Ware, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 13, 2015

Travelled here a few years back on a lads week away. Like ourselves, if you're just looking for a place local to all the action (literally a stones throw away from Eden & Es Paradis) and somewhere to get your head down at the end of it all then this place ticks those boxes. During our stay the majority of... More 

Was this review helpful? Yes 1
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Guest, I was very pleased reading your comment, thank you for taking the time to recommend our hotel to others traveling for a holiday in San Antonio. I am happy you were pleased with our hotel, it is important to us our guests enjoy their expereince and want to join us again on their next trip. Warm regards. Jose... More 

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Prices are for 1 room, 2 adults
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