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Hotel Marco Polo I

Avda de Portmany 8, 07820 Sant Antoni de Portmany, Ibiza, Spain
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1 room 1 guest
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Hotel Marco Polo I
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286 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (63)
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Belfast, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Good, basic hotel in a prime location. Stayed for 1 week and self-catered. Staff are friendly and helpful. The pool is decent and the pool area is clean. The pool bar also serves food (toasties/baguettes) which is handy and residents can connect their phones to the bar speakers if wanting to listen to music. The hotel area is generally quiet,... More 

Was this review helpful? Yes
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear abaillie9, First of all, thank you very much for the time that you spend writting your nice review here on TripAdvisor. We appreciate the confidence you have placed on our establishment, choosing to stay with us during your holidays. We are thrilled that we were able to make our hotel such a comfortable and enjoyable place to stay for... More 

Athens, Greece
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

the location of the hotel is fine, but the room was noisy (day and night time) very old furniture inside, the bathroom was far from being clean i couldn't even shower inside. the bed was very uncomfortable the sheets stinks and the staff were not as helpful as expected. internet was fine tho. For me it was a bad choice,... More 

Was this review helpful? Yes 1
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear guest, First of all, we would like to thank you for the time that you spent sharing your feelings about Marco Polo I Hotel with other travellers here in Tripadvisor. About the rooms, we would like to clarify that we are at our guests' entire disposition and surely we would have changed your room if you had requested to... More 

Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 days whilst visiting friends in Ibizia. The hotel is nice but rooms are basic and dated however if your only sleeping and getting changed then they are not to bad. Pool area was good and we got sunbeds no problem everyday. Getting a decent sleep is out of the question with people shouting and singing... More 

Was this review helpful? Yes
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Ashley2901, Firt of all, let us thank you for the time that took you sharing your review about Marco Polo I Hotel here in Tripadvisor. We are so glad to read that we were able to make our hotel a good place to stay during your holidays. Regarding the noise, we would like to remind you that we have... More 

Northern Ireland, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Had the best weeks stay at Marco Polo :D the staff were very friendly and attentive , the bar staff brought us down drinks and the bar food was lovely pizza burgers and lots more! The lifeguard was really friendly and good fun. We enjoyed the music round the pool all day as it kept the party going! Rooms were... More 

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Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Gemma M, First of all, we would love to thank you so much for the nice review you wrote about Marco Polo I Hotel and for sharing that amazing experience here onTripadvisor with the rest of the travelling comunity. We are so exicited to see that you loved our hotel, facilities and services. We will congratulate our staff for... More 

Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel in the Room 305 a week ago. Very friendly staff, working hard even in a hot weather). The swimming pool was nice with even a Life Guard! who was taking care of the guests all the time. The hotel is a bit shabby with old furniture, which is a reason of 3 star category. But... More 

Was this review helpful? Yes
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear guest, First of all, thank you very much for the time that you spend writting your nice review here on TripAdvisor. We appreciate the confidence you have placed on our establishment, choosing to stay with us during your holidays. We are thrilled that we were able to make our hotel such a comfortable and enjoyable place to stay for... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed July 26, 2015

This was the 2nd time in 2 years that me and my partner have stayed here. The staff were all very friendly, especially the night receptionist who was always up for a laugh. The rooms are cleaned daily to a good standard, its a 2 minute walk to the bus station for all the big clubs and its a 5... More 

Was this review helpful? Yes
Jose Manuel C, Director Comercial at Hotel Marco Polo I, responded to this review

Dear guest, First of all, thank you very much for the time that you spend writting your nice review here on TripAdvisor. We appreciate the confidence you have placed on our establishment, choosing to stay with us during your holidays. We are thrilled that we were able to make our hotel such a comfortable and enjoyable place to stay for... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 22, 2015

Can't fault this hotel for location as its slap bang in the middle of the pubs and clubs. However at 1100 hard house anthems plays in the pool until God knows when and after a session when you want to chill abit during the day, this became annoying. Rooms are decent clean and tidy and as I say for the... More 

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Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear RJkemp1, Firstly, let us thank you for the time that you spent providing Marco Polo I Hotel of your review. We are excited to see that we could fulfill your expectations regarding your holidays. We make daily efforts to make our guests comfortable, so we are very glad to see that you liked our rooms and cleanliness. We take... More 

Bath, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

Stayed June 29th-July 9th 2015 and couldn't have asked for better, stayed in the large well-known hotel across the road from here last year and wanted something a little different this year. Staff were so nice and friendly, very laid back but obviously very well ran, didn't hear of any trouble or disturbances during our 9 nights. Didn't use the... More 

Was this review helpful? Yes
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear guest, First of all, thank you very much for the time that you spend writting your nice review here on TripAdvisor. We appreciate the confidence you have placed on our establishment, choosing to stay with us during your holidays. We are thrilled that we were able to make our hotel such a comfortable and enjoyable place to stay for... More 

Halifax, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 15, 2015

Stayed here last week with an old friend, read some of the reviews before hand and wasn't expecting much, to be honest the hotel was spot on, rooms were clean and tidy, the hotel as a decent size pool and a decent bar, couldn't here any outside noise once inside the room, excellent value for money. Going back next year.

Was this review helpful? Yes
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear Chris W, Firstly, let us thank you for the time that took you providing Marco Polo I Hotel of your kind review and for sharing it here in Tripadvisor with the rest of the travellers. We are so glad to read that we were able to offer you and your friend a nice and comfortable plce to spend your... More 

Copenhagen, Denmark
1 review
5 of 5 stars Reviewed July 10, 2015

Do you want a cheap hotel with a good quality?Yeah that’s possible and Marco Polo is the one! The hotel is very big, the pool is a perfect place to enjoy the sun and drink something with your mates. The location is perfect, very close from “The Egg” and bars, shops and for sure the beach! The accommodation was very... More 

Was this review helpful? Yes
Jose Manuel C, Director General at Hotel Marco Polo I, responded to this review

Dear z_pedro84, Thank you for taking the time to leave your comments wih us. San Antonio is indeed a party place and is not ideal for everybody. I am happy however that the Marco Polo is your ideal place to stay whilst visiting San Antonio in Ibiza and we hope to see you again soon. Kinds Regards, More 

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