i went to ibiza august 25- 2011 for 7 days with my two cousins over all i thought that this hotel was very nice, however when we booked the hotel we originally booked with Confort Plaza Apartments when we get there we was told to go to don pepe as they are part of the same company. to be honest...
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Well what a nightmare this budget holiday was! We arrived to find that our booking for a self catering room was not honoured as they were all broken! Ended up in room only so we spent a fortune on eating out!
But it gets worse, we left our key behind reception and when we arrived at 2.00am to collect it...
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We had a night flight so we got to the hotel around 3am so as you can imagine we were very tired and just wanted to sleep. As soon as we arrived the grumpy older guy on reception told us there were no rooms available as it was over booked! so we had to move to Formentera...he hardly spoke a...
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Dear Tink_Loves_To_Travel,
The managment of Don Pepe would like to apologize for all the inconveniences you have during your holidays in Ibiza.
We had to relocate to you in to Formentera Complex for the first night due to a serial of breakdowns with the electricity in Don Pepe.
We apologize again for all the inconveniences and we are going to...
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good hotel, basic and clean. fab location, sunset strip 30 seconds one way and west end 30 seconds the other way, small, decent beach in front of hotel.
girls next door didn't get room cleaned for 6 days, but it helps if the cleaner can actually see the floor and the beds in order to clean them!! they won't touch...
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Dear Babypheeps,
The managment of Don Pepe would like to thanks to all your comments that is a motivation to all our staff to improve our services.
We hope to see you again in the Don Pepe the next season.
Kind regards,
The managment
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Stayed in this hotel with three friends. The hotel itself was fine, in reasonable condition, the rooms were cleaned regularly and the pool was small but well kept. The only problem we had was with one of the receptionists and the other hotel guests.
The receptionist informed us on arrival that there were no rooms available for us (some problem...
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DAY ONE - Ariive at hotel looks lovely, find out we cant check in til 2 & then they tell us they had no room for our friend!, got this sorted As they put an extra bed in our room, later that evening aftr a lovely day at the Beach go to get shower......NO WATER!! lucky enough we came with...
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Dear client,
The managment of Don Pepe apologize for all the inconveniences that you had during your holidays in Ibiza.
The check-in time is at 2 pm (we inform about this in our website and in reception) and if we have any unexpected breakdown with the water, we do our best to solve all the problems as soon as possible...
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I stayed one night because there was no room in another hotel I had booked.
I had payed for a room with a sea view but refused to refund me because no such room was available. Asked for the complaints book... it didn't exist.
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Myself and 3 mates stayed in this hotel last summer.
We'd all been to Ibiza before apart from one of us, so we knew what we wanted and expected.
We chose this hotel as its close to the sunset strip, literally 2 mins away down the hill towards the sea. Perfect.
The rooms were fine, air conditioned. they even had...
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Arrived at the Don Pepe on the 17th September. Stayed here for 4 nights.
Before arriving i was constantly reading the reviews and to be honest, i was a little worried.
Arrived at the hotel at 01.30am and the receptionist was a great help and sorted everyone to there rooms. No problems whatsoever.
The rooms were spacious and clean.! The...
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Cant complain too much as it was only about 30 euros a night but it wasnt as bad as id expected after reading the reviews on here.
We arrived early about 11am and even though check in wasnt til 2 they gave us our room straight away. It was clean and basic, two twin beds pushed together to make a...
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