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Don Pepe Hotel

C/ Balancat 13, 07820 Sant Antoni de Portmany, Ibiza, Spain
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1 room 1 guest
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93 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (93)
  • Mar-May only
    (4)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (5)
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Athboy
1 review
1 of 5 stars Reviewed 5 days ago NEW

I'm just back from this hotel. We booked this hotel through our travel agents as it is advertised on the brochure as having a kitchenette a bar and a restaurant. The bar and restaurant do not exist the kitchenettes are only available in some of the rooms there was none in ours. The safe is not bolted to the ground... More 

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Worthing, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have stayed a couple of times now. The customer service is always excellent with helpful and happy staff at all times of the day and night. Rooms are fairly basic en-suite with a small balcony. For some unknown reason they built the hotel backwards as the best views are through the staircase windows but that doesn't stop it being a... More 

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Miguel T, Gerente at Don Pepe Hotel, responded to this review

Dear Guest, We would like to thank you for sharing your incredible experience in our establishment, with all Tripadvisor users. Our main goal is to exceed the expectations of our customers and we are pleased that we were able to achieve this during your stay at Don Pepe Apartments. We are happy you noticed the improvements we´ve made this year... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel staff were lovely and very helpful, the hotel is located about 3 minutes away from the strip however it is quiet you don't hear people coming home from nights out at all, the pool was clean , got fresh towels everyday however the bed sheets were not changed, I would defiantly stay here again

Was this review helpful? Yes
Miguel T, Gerente at Don Pepe Hotel, responded to this review

Dear guest, First, we would like to thank you for sharing your experience in our establishment, with all Tripadvisor users. We are delighted that you have had a nice stay in our hotel and that you enjoyed our swimming pool. Also we inform you that towels are changed daily and the bed sheets every second day or at the client´s... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 5 weeks ago

Was an amazing days,perfect a/c and 24h reception. Perfectly located minutes from west end. Cheaap book for 15 peopleee. Clean rooms everyday. Staff helpfull. Sarah and Amera thanks for everything. No glass in the pool the only bad thing.

Was this review helpful? Yes
Miguel T, Gerente at Don Pepe Hotel, responded to this review

Dear Guest, We would like to thank you for sharing your experience in our establishment, with all Tripadvisor users. We are delighted that you have had a nice stay in our hotel and that you enjoyed our swimming pool area and surroundings. We appreciate your kind words about our rooms, housekeeping service and the friendliness of our staff. Our great... More 

Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 25, 2015

We booked this hotel for a 4 day party holiday (couples), its perfectly located minutes from the west end area, sunset Strip and the centre of the resort. The hotel was Quiet , clean with every thing we needed. Only thing was they need to buy more pillows as I asked for one and they didnt have any until the... More 

Was this review helpful? Yes
Miguel T, Gerente at Don Pepe Hotel, responded to this review

Dear Guest, We would like to thank you for sharing your experience in our establishment, with all Tripadvisor users. We are pleased that we were able to exceed your expectations during your stay and we greatly appreciate all your positive comments. We inform you that we try to fulfill all the requests our clients have as soon as possible. We... More 

Oxford, England, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 17, 2015

This is the 5th place I've stayed at in Ibiza and when I booked it I was a bit nervous after reading some of the bad reviews.... ignore them. Never found a bad point to this hotel, good location, staff were friendly, alright pool, cheap to book. I would defiantly recommend and stay here again. Thanks to the staff for... More 

Was this review helpful? Yes
Miguel T, Gerente at Don Pepe Hotel, responded to this review

Dear Guest, We would like to thank you for sharing your experience in Don Pepe Apartments, with all Tripadvisor users. We are pleased that we were able to exceed your expectations about our establishment. We thank your nice words about the location, the reception staff and our value for money. Our great desire is to welcome you again in Don... More 

Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 27, 2015

Every day cleaning, quite enough (in the beginning of June at least) inspite of 3 min walking to West End. Working free Wi-Fi inside the room even on the 7th floor! Nice new swimming pool. 3 Supermarkets - no more than 50m. Very polite, helpful and friendly guys- Daniel and Andreas at reception. Thank them for everything! This hotel is... More 

Was this review helpful? Yes 1
Miguel T, Gerente at Don Pepe Hotel, responded to this review

Dear Guest, We would like to thank you for sharing your incredible experience in our establishment, with all Tripadvisor users. We are pleased that we have managed to exceed your expectations about our rooms, the FREE wifi and the housekeeping service. Regarding our reception staff we will send to all of them your lovely feedback. Our great desire is to... More 

Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2015

From the minute we got into the hotel the staff were very friendly especially sara she helped me all the time...she let me into my room all the time because my friend was always asleep...sara let me use the spare plug so i could ring and text people at home she was always so nice to us and my stay... More 

Was this review helpful? Yes 1
Miguel T, Gerente at Don Pepe Hotel, responded to this review

Dear guest, We are pleased that we were able to exceed your expectations during your stay at Don Pepe Apartments. We thank you for sharing, with all Tripadvisor users, your positive comments about the friendliness of our staff, especially Sara´s, to whom we´ll give all your thoughts. We look forward to see you in our hotel again! Best regards, Miguel... More 

Lancashire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 14, 2015

At first the hotel seem fine, clean rooms and staff at the time were quite friendly. Couple of days into it we went out one night and left our key with the reception when we had got back the man behind the reception were asleep and we had to wake him up to get our key for our room I... More 

Was this review helpful? Yes 2

Travelers are raving about these Sant Antoni de Portmany hotels

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 6, 2015 via mobile

Myself and three girls stayed here, we booked through low cost holidays. We had 2 seperate rooms but they put us next to eachother. All staff were very polite and helpful especially a girl on reception her name was Sara, even though it was our fifth time on the island we didnt do much exploring before just the partying side... More 

Was this review helpful? Yes
Miguel T, Gerente at Don Pepe Hotel, responded to this review

Dear guest, On behalf of Don Pepe Apartment´s staff, we thank you for sharing your experience in our hotel with all Tripadvisor users. We are pleased to know that you have had an enjoyable stay in our establishment and we thank your positive comments regarding the staff´s service and kindness. We would like to inform you that the safety security... More 

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