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azuLine Apartamentos Costa Mar

C/ Ponent, 14, 07820 Sant Antoni de Portmany, Ibiza, Spain
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1 room 1 guest
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azuLine Apartamentos Costa Mar
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87 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (11)
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    (49)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (6)
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Bradford, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Having stayed in the apartments (seperate to the main hotel) the room was clean and accomodating with everything we needed for our trip. It is basic but we didn't really need a lot as we were out most of the time. It was a bit of a walk to the main part of San Antonio but we quite liked the... More 

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Armagh, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

after booking this hotel i read the reviews and had instantly regretted booking.. i have just returned from a weeks holiday here and cannot fault the hotel at all. staff were very friendly, little jose who was always up for a laugh and gerry who was happy and took shots with us which we didnt have to pay for and... More 

Was this review helpful? Yes 1
Carlisle, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Firstly... all the staff are in on it and you will get robbed!! We first arrived and were told our hotel room wasn't ready so got put in a different room for a night which was fine so on the 2nd day we got moved to one of the 3 challets on the pool area. On the forth morning we... More 

Was this review helpful? Yes 1
marketingazuline, Director de Relaciones con Clientes at azuLine Apartamentos Costa Mar, responded to this review

Dear guest, We regret your impression in relation to what happened during your stay in our hotel. First of all I would like to highlight the fact that no one from our team may be accused of theft, because we have a veteran and trustworthy team, who never would risk their reputation after years of experience and impeccable work. Furthermore,... More 

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Belfast
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed here on the 2nd of August for a lads holiday. We had a sea view room which was sweet even tho we weren't there for the view and only seen it when we were coming home at 8 in the morning contemplating whether or not to stay on it! Room and air con was top class. The pool area... More 

Was this review helpful? Yes 1
marketingazuline, Director de Relaciones con Clientes at azuLine Apartamentos Costa Mar, responded to this review

Dear David, We are very happy to know that you had such fantastic holiday at our hotel and that you enjoyed our services and facilities so much. Thank you very much for your time and feedback. Hope to welcome you back the next season! More 

Cumbria, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 22, 2015

Can not fault this hotel at all we stayed for a week me and my fiancee .we found it quiet and relaxing.was a nice 5/10 min walk away from mambo. And 15 walk away from the strip that's what we wanted and gave us a nice walk along the beach. The hotel is litrealy on the beach front with some... More 

Was this review helpful? Yes 3
marketingazuline, Director de Relaciones con Clientes at azuLine Apartamentos Costa Mar, responded to this review

Dear guest, We would like to thank you for sharing your opinion about your holiday. We are pretty grateful for your comments regarding our location, the views and our friendly staff. We are glad you have passed a quiet and relaxing vacation in our hotel. Thank you for your review and we hope to see you again. More 

Sunderland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 20, 2015

after gathering all the facts in this case I feel the need to put pen to paper so to speak . after returning to our room on the third night of our stay our room had been robbed with no sign of forced entry,(keys left behind hotel counter as its hotel policy) safe was open, money gone, mobile phones gone,... More 

Was this review helpful? Yes 5
marketingazuline, Director de Relaciones con Clientes at azuLine Apartamentos Costa Mar, responded to this review

Dear Steven, As we have said to your friends at the previous opinion, we regret your impression in relation to what happened during your stay in our hotel. First of all we would like to highlight the fact that no one from our team may be accused of theft, because we have a veteran and trustworthy team, who never would... More 

Wolverhampton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 17, 2015

We stayed here on the 18th of June till the 24th. We booked with jet2 holidays and for the price we paid and the room we we're given we we're more than happy as the view was beautiful. When we first got there, there was no help with our cases to the third floor and the lift was big enough... More 

Was this review helpful? Yes 2
marketingazuline, Director de Relaciones con Clientes at azuLine Apartamentos Costa Mar, responded to this review

Dear guest, We regret your impression in relation to what happened during your stay in our hotel. First of all I would like to highlight the fact that no one from our team may be accused of theft, because we have a veteran and trustworthy team, who never would risk their reputation after years of experience and impeccable work. Furthermore,... More 

Ballymoney, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 15, 2015

First few days lovely, staff nice but not very acomadating when it came 2 fixing things, complained all week bout safe not workin but jus got laughed at, 5th day in we got robbed, no signs of forced entry, night porter(quote very touchy feely)z o well u travel insurance, up 2 this stay was pleasant, u get wat u pay... More 

Was this review helpful? Yes 1
marketingazuline, Director de Relaciones con Clientes at azuLine Apartamentos Costa Mar, responded to this review

Dear guest, We sincerely regret your impression in relation to what happened during your stay in our hotel. We are very sorry for this incident and sincerely regret your negative comments towards our team reaction because we offered you our full support and cooperation to make your stay more enjoyable during and after the incident. Furthermore, we are strengthen security... More 

Redditch, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 13, 2015

5th July 2015, I went to this hotel with a friend as a party hotel for a week. I have never felt the need to right a review for a hotel before but I felt I had to share my experience. we had a few problems with the hotel and didn't enjoy as we thought we would . When we... More 

Was this review helpful? Yes 1
marketingazuline, Director de Relaciones con Clientes at azuLine Apartamentos Costa Mar, responded to this review

Dear Jess, We are sorry to see that your stay with us was not to your satisfaction. We will take your comments on board as we are always trying to meet our guests’ expectations and provide the best possible service. We regret the inconveniences you and your friends had with the lock of the balcony. We have strengthened security to... More 

A TripAdvisor Member
4 of 5 stars Reviewed July 12, 2015

Just recently stayed at the Costa Mar with my girlfriend for 3 days and 3 nights, read some dubious reviews but we couldn't fault the place apart from it not being hot enough yet to get the parasols out around the pool! (It was 38deg) haha! friendly staff, great group of people staying at the hotel, fantastic location, great sunsets.... More 

Was this review helpful? Yes
marketingazuline, Director de Relaciones con Clientes at azuLine Apartamentos Costa Mar, responded to this review

Dear guest, We are very happy to read your positive review about your stay at our hotel. We are very grateful for your fabulous comments regarding our location and customer service. We will transmit your opinion to each department to appreciate their excellent work. Thank you very much for your time and fidelity. Hope to see you very soon! More 

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