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THB Ibiza Mar

82 carrer de ramon muntaner, 07820 Sant Antoni de Portmany, Ibiza, Spain
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THB Ibiza Mar
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A recent review
3 of 5 stars Reviewed December 16, 2014
Jon C
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261 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 16, 2014

Perfect for a few lads on holiday, right beside the strip, great location. Rooms were clean-ish, few stains and not very modern, wouldn't have even attempted to use the cooker, rusty and old but im sure it worked. Noise was what you would expect from an adults only Ibiza hotel. Didnt even see anyone on reception at night, people seem... More 

Was this review helpful? Yes 1
Javiertenob, Director General at THB Ibiza Mar, responded to this review

Dear customer, Thank you very much for using your time to make a comment on Tripadvisor. In reference to your comments on night noise, I regret a lot that may have hurt your sleep. We have already built a security assistant to try all our customers can rest overnight avoiding any possible noise. As you said, the situation of the... More 

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 19, 2014

Have no idea where the negative reviews come from as we had an amazing time. It was out of season, hardly anyone else staying there, modern funky hotel. Great breakfasts, receptioinist Romain was amazing, friendly and so helpful, amazingly comfy beds, plenty of sun beds and 28 degrees, couldn't ask for anymore for our break. Would recommend. Xx

Was this review helpful? Yes 1
Javiertenob, Director General at THB Ibiza Mar, responded to this review

Dear customer, Thank you very much for using your time to make a comment on Tripadvisor. In reference to your comment about our breakfast service makes us very excited and we put all our effort and all the illusion that our customers enjoy it. We inform our reception staff your nice comments by the treatment they have given you. As... More 

Telford, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 15, 2014

Booked this last minute through onthebeach.com to join a hen weekend who had booked through thomas cook. first thing i'll say is do not book through a travel agency for this because it'll be a rip off. we paid £100 each all inclusive for 3 nights / 4 days while the others had paid over £300. Room was nice, quite... More 

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Javiertenob, Director General at THB Ibiza Mar, responded to this review

Dear customer, Thank you very much for using your time to make a comment on Tripadvisor. In reference to your comment about our food service, we have a service of snacks including salads, sandwiches, burgers, pizzas, pasta, fresh fruit, chips fish & chips ... Your comment has been phenomenal us to improve day by day service. All inclusive service is... More 

Reading, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 29, 2014

The hotel itself isn’t bad, good location, wifi, alright pool but the cleaners didn’t see to our room once! There were ants everywhere, both on the balcony and in the bedroom. We booked for 4 people and they gave us a 2 bed apartment so we had to sleep on sofas which smelt horrible and were very un-comfortable. Overall disgusting... More 

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Javiertenob, Director General at THB Ibiza Mar, responded to this review

Dear customer, Thank you very much for using your time to make a comment on Tripadvisor. We deeply regret that your stay with us has not been as satisfying than expected. In reference to your comment about our housekeeping staff, we apologize for not meeting your needs. our cleaning is done 2 times a week, we wished that both the... More 

Carlisle, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 9, 2014

Just returned last week following a 3 night stay. Having booked a great hotel and flights deal for a group of 18, I was slightly dubious as to why the hotel was so cheap, especially as we booked on an all-inclusive basis, and reading some reviews on Trip Advisor didn't do much to ease the fears... However, the THB Ibiza... More 

Was this review helpful? Yes 4
Javiertenob, Director General at THB Ibiza Mar, responded to this review

Dear Customer, Thank you very much for taking Your time to write on Tripadvisor. We are so glad that your stay in THB Ibiza Mar has been so successful. We greatly appreciate the fantastic comments about our staff as they are very professional and friendly workers. As you commented THB Ibiza Mar has a good location and everything needed for... More 

Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2014

I felt this hotel was pretty average, the door into the bathroom wouldn't shut properly. But the worst thing me and my two friends stayed for 7 nights and the room didn't get cleaned once the whole time we were there. After 3 days into the holiday we went to reception to mention that no cleaners hadn't been in and... More 

Was this review helpful? Yes 1
Javiertenob, Director General at THB Ibiza Mar, responded to this review

Dear Customer, We deeply regret your dissatisfaction with our cleaning service, you should know that being a Aparthotel, cleaning is performed 2 times a week. Please note that our reception is at your disposal to meet all your needs. Had he reported in reception, we would have corrected our mistake immediately. We can assure you that in THB Hotels work... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 31, 2014

Stayed at Thb Ibiza Mar for 4 nights 25/08/14-29/08/14. I was very worried about staying at this hotel after reading some terrible reviews. Personally I thought the rooms were completely fine for myself and my friend. They state rooms can sleep up to 4 but that would be a squeeze. The bathroom was lovely and modern. And the room had... More 

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Javiertenob, Director General at THB Ibiza Mar, responded to this review

Dear guest, Thank you very much for taking your time to give your impressions about THB Ibiza Mar. We´re proud to read that our customers leave happy our establishment which is the reward for a job well done. Thank you very much for your confidence in THB Ibiza Mar and we hope to see you soon. Best Regards Xavi Bonet... More 

Gibraltar
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 27, 2014

We first came to the Ibizama Mar in 2001 and met Alfonso -one of the happiest and nicest waiters i have ever met. Been to several other hotels in the bay but we always return here. The Ibiza Mar is not the best hotel, it is in need of modernisation and there are a few ants running around, but what... More 

Was this review helpful? Yes 1
Javiertenob, Director General at THB Ibiza Mar, responded to this review

Dear Angela, Thank you very much for Your comment on Tripadvisor. It´s very important to this company's loyalty to our clients, for us is rewarding when a customer returns to THB Ibiza Mar As You mention, we are located in a privileged area of San Antonio Bay, close to the entertainment area. Every year we try to add something new... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 22, 2014

Now when we booked this as self catering we knew it was cheap, and had planned to use if as a base. However owing to my boyfriend being unexpectedly very ill (emergency to hospital and then had major operation) we were practically confined to the apartment for 6 days. The apartment itself? Basic but no ants (and we were on... More 

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Javiertenob, Director General at THB Ibiza Mar, responded to this review

Dear Vic, Thank you very much for spending some of your time to make a comment of your holiday in Tripadvisor. First we expect the recovery of your boyfriend has been very satisfactory. I regret a lot in his state during the holidays, has been uncomfortable in bed and has been bothered by noise at night, having been informed, I... More 

Bournemouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 19, 2014

I stayed here for 3 nights in July 2014 with two other girls. The accommodation is perfectly fine and what you could expect for the sort of hotel it is and scene. Positives - The apartments were spacious - there were 3 of us and it could have sleeped 4. - Bathrooms are very nice - more 3/4*. They are... More 

Was this review helpful? Yes 2
Javiertenob, Director General at THB Ibiza Mar, responded to this review

Dear customer, Thank you very much for taking you time to write on Tripadvisor. We appreciate that you have discussed these positives after your stay at THB Ibiza Mar I would add that the service also has wireless coverage in all apartments. Referring to the negative, I apologize for not being satisfied with our cleaning service, you should know that... More 

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