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2.0 of 5 Hotel   |   C/ Es Calo 87 | Bahia de San Antonio, 07820 Sant Antoni de Portmany, Ibiza, Spain
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Hotel Costa Sur
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A recent review
4 of 5 stars reviewed 2 days ago
christopherw625 Newcastle-under-Lyme, United Kingdom
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609 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Newcastle-under-Lyme, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I just thought I would what I wonderful time I have had at the hotel costa sur, on reading reviews before I went I thought oh no what have I done !!!!!! As we arrive I thought it doesn't look that bad, I was right the receptionist was very welcoming and friendly dealt with us very quickly thanks. On arriving... More

Review collected in partnership with Low Cost Holidays

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Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 1 week, mid october! The Hotel is only rated as a 2 star so didnt expect too much, there are a lot of things about this hotel which make it worthy of a 3 star & yes a few basic things too, but i would still say is a very good 2* on arrival, which was quite... More

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Crawley, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel few weeks ago. Had absolutely great time. Some people left negative comments, but for a two star hotel is brilliant. We were welcomed with arrival cocktail. The room was very clean, houskeepers very friendly and helpful. Generaly all the hotel stuff was always friendly. Especially girl call Tamara was fantastic, competent, great knowladge about customer... More

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Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, First of all I would like to say thank you for your comments and feedback as they are a main source of feedback for us to improve and we take all under consideration. I´m glad you enjoyed your stay and that you are so satisfied about our customer service, cleanliness of the hotel and it´s premises, maintanence and... More

Wicklow, Ireland
Contributor
15 reviews 15 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just back on the 14th Oct was really happy that we went to this hotel. Our room was spotless cleaned every day. the staff were just great and could not do enough to help. this was great value for money. food was very good. will be back again.

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Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, Firstly thank you for your comment because it is our best information to improve our hotel and services. I´m glad to know you enjoyed your stay and your experience was so great with our customer service, cleanliness, buffet and the great value. Our staff appreciates your comments. Thank you for choosing to stay with us and we hope... More

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

from arrival to departure this hotel and its staff fulfilled our needs. We could not believe some of the reviews we have read on here, guess what folks this is a 2 star hotel with 2 star prices, if you were expecting the Hilton pay their fees. Anyway upon an early arrival, the lovely friendly and very professional Luna fulfilled... More

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Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, First of all I would like to thank you for your comment as your feedback is a main source of information for us to improve. I´m happy to know that our customer service was so fulfilling for you. Our staff is customer orientated and we ask to not hesitate to ask for any information as they are always... More

Poole, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just back from the Costa Sur in Ibiza San Antonio Bay. Excellent value for money, Hotel was lovely and clean, food well cooked with good choices. Bedrooms fair, bathroom adequate and clean. Fresh towels daily, room service daily. Staff very helpful and friendly, especially Tamara who was always available and very helpful. A little disappointed about no entertainment, but we... More

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Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear Karen, Thank you very much for your comment and feedback, we appreciate this as it is a main source of information in order to improve. I´m happy to know that you had a great time and that you are satisfied with our services, staff, cleanliness, food and rooms. We do our best to ensure all these are at their... More

1 review
5 of 5 stars Reviewed 1 week ago

We have just come back from here 16th Oct after 4 nights. ..hotel was lovely all staff polite .maids cleaned room every day.bar staff nice too..Our room was spotless looking over pool area.clean towels changed daily...would book again....

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Andreu72, Gerente at Hotel Costa Sur, responded to this review

DearSue and Wendy, First of all I want to say thank you for your comment as we all appreciate them. I´m glad you enjoyed your stay and you were happy with all our services and staff. Cleanliness and customer service are of our priorities and it´s important for us that all was good. Thank you for choosing to stay with... More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

This is our 2nd stay at this hotel, rooms cleaned every day can't fault maids, most staff friendly, pool was filthy, watched the guy clean pool area every morning & he washed the dirt straight into the pool & never removed it. a few members of staff are needing a refresher course on customer care, food poor but you get... More

Was this review helpful? Yes
Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, Firstly, I would like to say thank you for your comment as we appreciate all comments and feedback given. I´m glad you enjoyed your stay and thank you for choosing to stay with us again. It´s great to know you are happy with the rooms, the cleanliness and the staff. Our pool is cleaned and water tested every... More

1 review
4 of 5 stars Reviewed 1 week ago

after reading a lot of negative reviews about this hotel, we were a bit apprehensive about staying here - however, there really was no need. We were early on arriving at the hotel but were immediately checked in by helpful and pleasant staff as they all have been during our stay. Although we booked room only we have had food... More

Was this review helpful? Yes
Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, First of all I would like to thank you for your comment as we appreciate all comments given and take them under consideration. Also thank you for choosing to stay with us and for trusting us. I´m glad to know you enjoyed your stay with us and you were happy with our customer service and rooms. Our buffet... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel is terrible me and my friend went and honestly do not waste your money the food is vile would not give it to animals! Hardly any choice always cold flys around the food salad is always brown soup looks like dirty washing up water and tasted like water! One night there was a couple next to us did... More

Was this review helpful? Yes
Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, First of all, thank you for your comment as we appreciate this information as a main resource of feedback to improve. I´m glad to know you made the best of your stay and that you were happy with our maid team and the cleanliness of the rooms. I´m sorry to see you were not satisfied with many aspects... More

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Additional Information about Hotel Costa Sur

Address: C/ Es Calo 87 | Bahia de San Antonio, 07820 Sant Antoni de Portmany, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Costa Sur 2*
Number of rooms: 215
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Also Known As:
Costa Sur Ibiza
Hotel Costa Sur Ibiza, Spain

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