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2.0 of 5 Hotel   |   C/ Es Calo 87 | Bahia de San Antonio, 07820 Sant Antoni de Portmany, Ibiza, Spain
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Hotel Costa Sur
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A recent review
4 of 5 stars reviewed yesterday
Marty J Belfast, United Kingdom
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497 people have reviewed this hotel

Traveler rating
    88
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
Belfast, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed at this hotel with 3 friends all inclusive from 19th July - 26th July. Like most places, this hotel has good points and bad points but when you pay absolutely buttons for it you can't expect to be staying in the Ritz. Food was average at best but again I was not expecting anything else from the price I... More

Was this review helpful? Yes
Banbridge, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Stayed here with my boyfriend from the 19th July for one week. The rooms were adequate, food is repetitive and certain staff members are rude. One particular staff member was the older woman at reception. When I asked her where we get picked up for the transfer to the airport she told me wherever it dropped me off and threw... More

Was this review helpful? Yes 1
Andreu72, Director General at Hotel Costa Sur, responded to this review

Dear guest, First of anything I would like to thank your review, all of them are helpful for us, like this we know if we´re doing things well or not. We´re very sorry if we didn´t arrive to your expectations, and I would like to apologize if there was a misunderstood with our receptionist. But let me say in favour... More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Loved this place and the location 2 girls staying 18 and 22 here for clubs and bed and breakfast best receptionist was teddy helped us with broken balcony light, lost towels, all queeries, everything regarding events - very cheap including transport, lost our room key, gave us alot of info including events/clubs etc will deffinately return its the staff that... More

Was this review helpful? Yes
Andreu72, Director General at Hotel Costa Sur, responded to this review

Dear guest; Thank you very much for your review, helps us to improve our work every day, but as well is rewarding to know that we´re doing a good job. For us offer you our best service, always with a smile is very important, Tedy and all the staff is so grateful for your review, that means we do the... More

Exeter, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the Costa sur for a week on the 16th July with a mate and we absolutely loved this hotel! Yes it's basic but what do you expect for a 2* hotel in San Antonio bay!people who have left bad reviews must have never stayed in Ibiza before or be reeeeally picky, we went for the all inclusive... More

Was this review helpful? Yes 3
Andreu72, Director General at Hotel Costa Sur, responded to this review

Dear guest, Thank you very much for your review shows us that we´re doing things well. All the stuff is very happy that you have good holidays with us in Costa Sur. For us is very important to offer you a clean and secure hotel, as well our workers gave always their best, offering you the best service they can.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel for 10 nights in July. It was what you would expect from a 3 star hotel. The food was okay - always something to eat, as were the drinks. Cleaners are brilliant and always said hello, lovely bar staff too. Reception staff can be rude and unhelpful especially the old women and the one with black... More

Was this review helpful? Yes 1
Andreu72, Director General at Hotel Costa Sur, responded to this review

Dear Abbie, Thank you very much for your review, it is very helpful for us and make us improve year by year in our work and service. Special thanks from the maids team and the bar team to your review, it is rewarding for them and myself. The maid’s team has been working with us for many seasons like the... More

Newcastle
2 reviews
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel a week ago for a girls holiday. The rooms were fine, they were basic but what you would expect from a 3 star hotel. The shower was powerful but turned hot/cold. The rooms were cleaned everyday and the balcony was big and ours faced the pool. We found the staff at the hotel to be... More

Was this review helpful? Yes
Andreu72, Director General at Hotel Costa Sur, responded to this review

Dear guest, Thank you very much for review us, all reviews are helpful and it´s good to know if need to change things. We´re sorry if we didn´t arrive to your expectations about the hotel team and if there was a misunderstood with any member of the personal we apologize for it. But let me say in the name of... More

Birmingham, United Kingdom
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

gr8 location close to shops bars and restaurants bus stop ova rd to go in2 san antonio or beaches or you can choose the boat. Hotel basic and in need of some tlc but food drink and entertainment gr8. Something to do most days and nites Rachel did a gr8 job of keeping us amused. Liked it so much are... More

Was this review helpful? Yes
Andreu72, Director General at Hotel Costa Sur, responded to this review

Dear guest, Thank you very much, for review us! It is very helpful for improve our work everyday a little bit more. The hotel is well located and with good connexion, by bus, taxi or water taxi to San Antonio, San Jose or the Airport. As well there´s connexion by bus or ferry to Cala Bassa, Cala Conta and Cala... More

Birmingham
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just came back from a girls holiday, and found it a good hotel overall. Staff was friendly. Rooms was very clean and can't really say anything bad about the rooms. Could be very loud at times but what do you expect when your in ibiza?? The good thing about it was, there was security and he was very nice and... More

Was this review helpful? Yes 2
Andreu72, Director General at Hotel Costa Sur, responded to this review

Dear Bethany, First of all let me thank you your time reviewing hotel Costa Sur, is helpful and rewarding for all the stuff. For us is very important offer you cleanses, security and the best service of the hotel´s workers team. The pool area is very appreciated for all the guest, we tried to have it clean and we have... More

Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is what you would expect of a 3*, plenty of food and drink for all inclusive but very basic.. Those who are picky with food may not find it appetising though. On a bad note the security guard at night is very very rude! Luckily the holidaymakers made it a good stay as it has a good atmosphere for... More

Was this review helpful? Yes 1
Andreu72, Director General at Hotel Costa Sur, responded to this review

Dear guest; Thank you very much for reviewing us, all your words help us to improve our selves every day. We have a different daily menu, that changes every fifteen days, with warm dishes (soups, meats, fishes, pasta, pizza, vegetables…), cold ones (variety of vegetables and salads). As well fruits, desserts ice creams and snacks (sandwiches, biscuits, pastries, salads, hot... More

Kilmarnock, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Was here the end of May for a short lads break, found the hotel clean and tidy, rooms much the same, a lot of other groups so I wouldn't go with family but for a stag/hen etc its ideal, food was decent and the staff were nice and helpful, not much else I can say really but would definitely return... More

Was this review helpful? Yes
Andreu72, Director General at Hotel Costa Sur, responded to this review

Dear Ian, Thank you very much for reviewing us, helps to all of us to improve every year our service and our hotel. We are glad that you have a good experience into our hotel and you have good days here. For us, as we always said, cleanses security and offer to our guest the best service, are our most... More

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Additional Information about Hotel Costa Sur

Address: C/ Es Calo 87 | Bahia de San Antonio, 07820 Sant Antoni de Portmany, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Costa Sur 2*
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Also Known As:
Costa Sur Ibiza
Hotel Costa Sur Ibiza, Spain

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Amenities

Bar / Lounge Restaurant Room Service Swimming Pool
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Number of rooms
215

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