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2.0 of 5 Hotel   |   C/ Es Calo 87 | Bahia de San Antonio, 07820 Sant Antoni de Portmany, Ibiza, Spain
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Hotel Costa Sur
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A recent review
5 of 5 stars reviewed yesterday
sarahkenned
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563 reviews from our community

Traveler rating
    107
    179
    110
    67
    100
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87
133
7
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Hotel staff rude poured my drink incorrectly as I corrected my order the bar maid argued with me then sarcastically thanked me afterwards! Three of my meals (I was all inclusive) had hairs in. Food overall was vile! I have eaten at hotels before and food has been yummy I couldn't wait to get home my first stop was maccys!!... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I returned back home yesterday morning from staying at the Costa Sur and felt straight away I needed to write a review. After reading some very negative reviews I was very apprehensive about my stay here with my friend, we decided to expect the worse....and we were proven very wrong!!! From the minute we arrived at 2am we were greeted... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

I was there last week with some friends. Rooms were very clean and cleaning staff very helpful, they promptly gave us fresh towels when we needed them. Very nice food and theme nights as cocktails were tasty. One particular mention to Tamara, she was helpful and knowledgable throught our staying. It was our first time in Ibiza and she took... More

Was this review helpful? Yes
Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear Vito, Firstly, thank you for your comment and feedback. They are our main resource to improve our service and hotel. I´m glad you enjoyed your stay with us and your experience with our customer service was so outstanding. Cleanliness, food quality and variety, safety, and customer service are our priorities so thank you for your comments regarding our maids,... More

Coventry, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is the second time I have stayed at Costa Sur. It is the only place we could find that did all inclusive whilst we were staying in Ibiza. To be honest all 21/22 years olds want in Ibiza is cheap food, drink and a bed so when we saw it was 2 star we did expect the worst. How... More

Was this review helpful? Yes 2
Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, First of all, thank you for your comment and feedback. We appreciate this as it the best way to improve our service. I´m glad you enjoyed your stay and you found our hotel as such a good price-quality choice. We do our best to ensure our priorities are kept such as cleanliness, safety, food choice and quality and... More

Devon, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Me and my friends stayed in Costa Sur in August and the hotel and the services were better than expected. The only bad thing I have to say about the hotel is the fact that there was no music at the pool which was quite strange; buy anything else was great. The reception was slow at times but that is... More

Was this review helpful? Yes 3
Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear Steve, Firstly, I would like to say thank you for your comment as it is our best source of feedback in order to improve. I´m pleased to know that you are happy with your overall stay. Food quality and variety, cleanliness, safety and security and customer service are of our priorities. I would like to clarify a few points... More

leeds
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for a week and I must say I was a little apprehensive after some of the reviews, but all in all its a cracking little hotel if you are over there on a clubbing holiday. There was 5 girls ranging between the ages of 26 to 43 and we had a ball, check in was straightforward... More

Was this review helpful? Yes 5
Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear Stacey, First of all, thank you very much for your comment. I appreciate this as it´s our best source of feedback to improve. I´m pleased to know your experience and opinion about Hotel Costa Sur was so good. Cleanliness, customer orientated staff, safety & security and food are our main priorities. We have a great maid team and maintenance... More

Crawley, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel with my partner for 4 nights in September and the hotel was so much better than I expected! I liked the location as it´s not in the hassle party area ofthe west end and it´s very close to my favourite cala bassa bay. The only negative point is that the entertainment places like pubs surrounding... More

Was this review helpful? Yes 4
Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear Carlos, First of all, thank you for your comment and feedback. These is our main resource to improve. I´m glad you enjoyed your stay with us and you liked our location as well. We are located on the bay of San Antonio, surrounded by many transport and entertainment options. There are many English pubs and bars, although there are... More

Reviewer
4 reviews 4 reviews
115 helpful votes 115 helpful votes
2 of 5 stars Reviewed 1 week ago

Went on a girly holiday - good points ( though not many) was the lifeguard was friendly enough and free wi fi in reception although I did not need it. I will start with our room ... squeaky beds insecure balcony door ( on the first floor) - granted the maintenance man Carlos ( nice guy) did mend it in... More

Was this review helpful? Yes
Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, First of all, I would like to say thank you for your comment and feedback. We appreciate this as they are our best resource to improve. I´m glad you found our staff friendly and proffesional as you mentioned about maintenance, lifeguard, maid team and other waiters. We are proud to receive compliments about our approachable customer orientated staff.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Went as a group of 14 girls and we all booked seperately so was a great suprise that we all had rooms next to eachother! All had balconies overlooking the pool which was nice, rooms adequate sized for what you need. We stayed all inclusive and was really impressed with the variety and quality of food on offer, every day... More

Was this review helpful? Yes 2
Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, First of all, I would like to say thank you for your comment and feedback as this is important to us in order to improve. It´s great to know that you enjoyed your stay and you found your rooms so pleasant and clean. This is important to us. Our pools are cleaned and water tested daily and we... More

Wolverhampton, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nice hotel, friendly and great value for money, would definitely return here if goin to Ibiza as we went all inclusive and it was very handy as Ibiza doesn't kick off til late after we've had our drinks anyway!!

Was this review helpful? Yes 2
Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear Cayla, Firstly, thank you for your comment, we greatly appreciate it and any feedback you may give us is taken under consideration. I´m pleased to know that you enjoyed your stay with us and you found our hotel, all inclusive offer and staff so good. I hope you enjoyed our buffet and snacks too. We offer a wide selection... More

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Additional Information about Hotel Costa Sur

Address: C/ Es Calo 87 | Bahia de San Antonio, 07820 Sant Antoni de Portmany, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Costa Sur 2*
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Also Known As:
Costa Sur Ibiza
Hotel Costa Sur Ibiza, Spain

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