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2.0 of 5 Hotel   |   C/ Es Calo 87 | Bahia de San Antonio, 07820 Sant Antoni de Portmany, Ibiza, Spain
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Hotel Costa Sur
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A recent review
4 of 5 stars reviewed 3 weeks ago
Kay C Edinburgh, Scotland, United Kingdom
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613 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Edinburgh, Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Lively enough, good pool, and we had a balcony. Nice people, staff were great. Especially Raul on the desk. Great value for money. Food was basic but I didn't go hungry and snacks at the bar helped those who were suffering! Around 30 euro in a taxi to get to Playa d'en Bossa. Only downside for us. But it was... More 

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Poole, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We went to the Costa Sur for a week starting the 7 October. I was not too sure what to expect as we wanted to go to a different hotel but as we were a group there were not enough rooms. Iwas pleasently surprised. We did not pay a lot but i think it was good value for money. The... More 

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1 review
1 of 5 stars Reviewed November 6, 2014 via mobile

Booked with on the beach for our summer holiday. Website stated good for families. Entertainment. Paddys bar( which shut down years earlier) take my advise don't book if you have kids absolutely nothing for them to do at night apart from hear drunks swearing. Awful experience

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 4, 2014

My partner and I stayed at the Costa Sur the first week of October. The hotel rooms are cleaned daily to a good standard and have all the essentials (as people have mentioned in other reviews-yes, the carpets in the corridors are grungy and some bits could do with being updated). The food is mediocre, the menu does become a... More 

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Newcastle-under-Lyme, United Kingdom
1 review
4 of 5 stars Reviewed October 22, 2014

I just thought I would what I wonderful time I have had at the hotel costa sur, on reading reviews before I went I thought oh no what have I done !!!!!! As we arrive I thought it doesn't look that bad, I was right the receptionist was very welcoming and friendly dealt with us very quickly thanks. On arriving... More 

Review collected in partnership with Low Cost Holidays

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Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear Christopher, First of all I would like to say thank you for your comment as it is important to us as feedback to improve. I´m glad to know your experience with us was fantastic and much better than expected. Thank you for proving this for yourself. We are proud to receive many compliments regarding our staff and it´s great... More 

Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 20, 2014

We stayed for 1 week, mid october! The Hotel is only rated as a 2 star so didnt expect too much, there are a lot of things about this hotel which make it worthy of a 3 star & yes a few basic things too, but i would still say is a very good 2* on arrival, which was quite... More 

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Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, Firstly I would like to say thank you for your comment. This is one of best information resources and we appreciate your feedback. I´m glad to know your stay was so enjoyable and that you are happy with our hotel´s staff and services such as our receptionists, cleanliness, pool and area, pool bar, buffet selection and quality and... More 

Crawley, United Kingdom
2 reviews
5 of 5 stars Reviewed October 18, 2014

We stayed in this hotel few weeks ago. Had absolutely great time. Some people left negative comments, but for a two star hotel is brilliant. We were welcomed with arrival cocktail. The room was very clean, houskeepers very friendly and helpful. Generaly all the hotel stuff was always friendly. Especially girl call Tamara was fantastic, competent, great knowladge about customer... More 

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Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, First of all I would like to say thank you for your comments and feedback as they are a main source of feedback for us to improve and we take all under consideration. I´m glad you enjoyed your stay and that you are so satisfied about our customer service, cleanliness of the hotel and it´s premises, maintanence and... More 

Wicklow, Ireland
Contributor
15 reviews 15 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 18, 2014

Just back on the 14th Oct was really happy that we went to this hotel. Our room was spotless cleaned every day. the staff were just great and could not do enough to help. this was great value for money. food was very good. will be back again.

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Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, Firstly thank you for your comment because it is our best information to improve our hotel and services. I´m glad to know you enjoyed your stay and your experience was so great with our customer service, cleanliness, buffet and the great value. Our staff appreciates your comments. Thank you for choosing to stay with us and we hope... More 

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed October 17, 2014

from arrival to departure this hotel and its staff fulfilled our needs. We could not believe some of the reviews we have read on here, guess what folks this is a 2 star hotel with 2 star prices, if you were expecting the Hilton pay their fees. Anyway upon an early arrival, the lovely friendly and very professional Luna fulfilled... More 

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Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear guest, First of all I would like to thank you for your comment as your feedback is a main source of information for us to improve. I´m happy to know that our customer service was so fulfilling for you. Our staff is customer orientated and we ask to not hesitate to ask for any information as they are always... More 

Poole, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 17, 2014

Just back from the Costa Sur in Ibiza San Antonio Bay. Excellent value for money, Hotel was lovely and clean, food well cooked with good choices. Bedrooms fair, bathroom adequate and clean. Fresh towels daily, room service daily. Staff very helpful and friendly, especially Tamara who was always available and very helpful. A little disappointed about no entertainment, but we... More 

Was this review helpful? Yes
Andreu72, Gerente at Hotel Costa Sur, responded to this review

Dear Karen, Thank you very much for your comment and feedback, we appreciate this as it is a main source of information in order to improve. I´m happy to know that you had a great time and that you are satisfied with our services, staff, cleanliness, food and rooms. We do our best to ensure all these are at their... More 

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Additional Information about Hotel Costa Sur

Address: C/ Es Calo 87 | Bahia de San Antonio, 07820 Sant Antoni de Portmany, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Costa Sur 2*
Number of rooms: 215
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Also Known As:
Costa Sur Ibiza
Hotel Costa Sur Ibiza, Spain

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