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Ibiza Rocks Hotel

Calle Cervantes 27, 07820 Sant Antoni de Portmany, Ibiza, Spain (Formerly Club Paraiso Mediterraneo)
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Ibiza Rocks Hotel
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758 Reviews from our TripAdvisor Community

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Traveler rating
    337
    175
    104
    71
    71
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (758)
  • Mar-May only
    (74)
  • Jun-Aug only
    (451)
  • Sep-Nov only
    (184)
  • Dec-Feb only
    (49)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed today NEW

Stayed here for 5 nights, we had an amazing time! The Ibiza rocks reps were amazing & so helpful, always there to give advice on what to do & where to go! Check in was really fast & you get a token for a free welcome drink. Our room didn't have the best balcony as it was right on the... More 

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Lancashire
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed today NEW

I stayed here with a group of 8 friends as a lads holiday - which is the destination type it is. It needs not be said, but this is not a family or couples hotel unless you are planning big nights out and early morning arrivals back to the room. The staff are great, both the hotel staff and the... More 

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Hastings, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

I went to ibiza for a week, the island is amazing... Hotel wasn't what i thought it would be, being as it is a very popular hotel... The reps were amazing looked after Us.. Room what we paid for was not good, we was on the level off the side road so anyone could of got in... We had to... More 

Was this review helpful? Yes
NicolaWhite1, Customer Service Manager at Ibiza Rocks Hotel, responded to this review

Hi We appreciate your feedback on your experience with us. I am sorry to hear that the hotel didn't meet your expectations and you experienced issues with your room cards. There are different types of rooms from street view, pool view, chill out pool view and stage view. All of the rooms including the street view have lockable balcony doors.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed at Ibiza rocks for eight nights this year must say it wins hands down over Ibiza rocks hostel where I stayed last year. It was nice to be recognised as I walked to reception by the guy who works on reception bar he used to work in the bar at Ibiza rocks hostel last year. Hotel was good fun... More 

Was this review helpful? Yes
NicolaWhite1, Customer Service Manager at Ibiza Rocks Hotel, responded to this review

Hi Thank you for your review and repeat custom. We appreciate your feedback on your experience with us. I am happy to hear that you enjoyed our new juice & coffee bar in the reception and found our staff friendly and helpful. Our team is here to offer to advise and recommendations based on what's best for our guests as... More 

Birmingham, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Currently staying here; staff are terribly rude and unhelpful! When we arrived at 5am all lights in room were not working and they would not move us nor could they be fixed we were told it will have to wait until tomorrow! They did not apologise nor try to make up for this fiasco later on that morning and the... More 

Was this review helpful? Yes 2
NicolaWhite1, Customer Service Manager at Ibiza Rocks Hotel, responded to this review

Hi I am sorry to read that you experienced issues during your stay with us and you felt the reception were rude to you. I have sent you a message to come and see our host team, so we can help resolve these issues for you whilst you are staying with us. They are based in the reception area 9am... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Stayed at Ibiza Rocks Hotel in July 2015, where shall I start...not enough sun beds for the amount of guests. Asked a member of the Hotel Crew where we could lay down she told us "Don't know, the beach?" We stayed for 5 nights and our bedsheets didn't get changed once, dirty towels just put back on the rack damp,... More 

Was this review helpful? Yes 2
NicolaWhite1, Customer Service Manager at Ibiza Rocks Hotel, responded to this review

Hi We appreciate your feedback on your experience with us. I am really sorry for the issues you say you experienced whilst staying with us. We have two pool areas with sun beds and extra sun beds available if it gets busy. Your comments about the sun beds have been passed onto the hotel. The rooms are cleaned 5 times... More 

Bristol, United Kingdom
4 of 5 stars Reviewed 4 days ago NEW

I've just returned from my holiday in ibiza with my friend Gary and we both had an amazing stay at ibiza rocks hotel. We were both returning from last year and I feel it's improved a lot from my previous visit. Saw some great gigs and the dj's at the poolside were spot on. Everyone at the hotel from bar... More 

Was this review helpful? Yes
NicolaWhite1, Customer Service Manager at Ibiza Rocks Hotel, responded to this review

Hi Thank you for your review and returning to Ibiza Rocks for a second year. It is really great to hear you liked the improvements we made this year. I am also very happy to know that our hosts Grace and Ben made a real difference to your holiday and become friends for life. We all look forward to welcoming... More 

St Neots
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just come back from a wonderful stay at Ibiza Rocks Hotel. We cannot fault it there. We had a stage view room which was lovely and clean, there is a brilliant atmosphere there. We met so many great people, including Kyle who works on the bar in the hotel lobby, he is such a great guy, really lovely... More 

Was this review helpful? Yes
NicolaWhite1, Customer Service Manager at Ibiza Rocks Hotel, responded to this review

Hi Thank you for taking the time to write us a trip advisor review, we appreciate your feedback on your experience with us. It is so nice to hear how so many of the staff in the hotel made your holiday that much more special.I have passed your comments onto all the managers of the staff mentioned. Bar: Kyle &... More 

5 of 5 stars Reviewed 4 days ago NEW

You pay to go on a holiday with a group of mates, you shouldn't moan about the room? You should just use it to wash and sleep! Reps were on top form! Especially Neve Lonergan who kept begging for me to take her out for dinner! Definitely a place to go back to! Looking to go back for the closing... More 

Was this review helpful? Yes
NicolaWhite1, Customer Service Manager at Ibiza Rocks Hotel, responded to this review

Hi Thank you for your review. I am really pleased to hear that our host team were on top form and you couldn't fault the hotel. You take Niamh out for dinner when you come back for the closing parties! We look forward to welcoming you back and as a thank you want to offer an exclusive discount code, to... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked to stay at this hotel with 2 friends, I have been to Ibiza many times but this was the first time I have stayed at Ibiza rocks. We arrived at around 3am and check in was smooth and hassle free, although we did get lost on the way to our room as the hotel it's not an easy lay... More 

Was this review helpful? Yes
NicolaWhite1, Customer Service Manager at Ibiza Rocks Hotel, responded to this review

Hi We appreciate your feedback on your experience with us. I am sorry to hear that your bathroom was dirty on arrival. Did you report this to our host team? We have taken on board your comments regarding security and are currently looking into this. We do need to have security and bag checks on an event night to ensure... More 

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