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azuLine Hotel Pacific

3.0 of 5 C/ Londres n 2, 07820 Sant Antoni de Portmany, Ibiza, Spain
#65 of 105 Hotels in Sant Antoni de Portmany
270 Reviews 3.5 of 5 stars
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azuLine Hotel Pacific
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azuLine Hotel Pacific
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270 reviews from our community

Traveler rating
    69
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    48
    23
    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wakefield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

nice hotel, rooms, clean towels replaced daily,food ok with good selection.however there are a lot of 18-30 groups we thought by september they wouldn,t be there ,in fairness they were boisterous but no trouble.its situated close to town,and bus station close by,dissapointed there was no entertainment on an evening.would recommend road train that leaves outside bus station the drivers a... More

Was this review helpful? Yes
N.Ireland
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Myself & 4 friends (all aged 30 - 32) stayed here for 5 days!hotel reception looks the part!staff friendly enough!Corridors clean & well kept! Rooms small & basic! No ammenities just beds, wardrobe & side desk! bath had not been cleaned on arrival which was filthy & frankly not good enough! Towels never looked clean to be honest! Food -... More

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1 review
1 of 5 stars Reviewed 6 days ago NEW

Well we arrived on a lovely evening to Ibiza and got dropped off just outside the hotel at the nearby bus station (probably the best thing about the hotel) first night we went to amnesia and had a great night (no trouble) second night we headed into the local clubs in San Antonia and had a great night then the... More

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Ibiza is the holiday from heaven but this is the hotel from hell! The staff walk around with a face on them like a slapped bum and be prepared to be allowed to make no noise at all or else you will be evicted, just like 6 of our group did this year. Food was terrible, pool absolutely no atmosphere... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and 5 friends stayed at this hotel on the 8th September for a week and had two rooms over looking the next doors hotel pool. Check in was a little bit slow due to us not arriving till early hours of the morning and then finding one of our rooms didn't have enough beds in it but the hotel... More

Was this review helpful? Yes 3
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear Jessica, We would like to thank you for choosing us as your holiday hotel as well as the time spent to send us such a thorough review regarding your recent stay in our hotel. It is great for us to see that your stay with us was a great one and the hotel location as well as our customer... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The best thing about this hotel is it's location, the bus stop which takes you to all the big clubs and playa d'en bossa is a two minute walk away! The west end and beach about 5 minutes walk. If you're looking for a party hotel then don't book here as the pool area is quiet during the day not... More

Was this review helpful? Yes 1
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear Jade, We would like to thank you for sharing your experience with us in TripAdvisor. We appreciate your positive opinion about our location, and we really value the rest of your opinions and recommendations. As a company focused on service, we are aware of the value of our customers feedback as a tool to improvement of our services. Finally... More

1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Upon arriving at this hotel me and my 20 other friends from the very onset were judged to be the stereotypical loud and bashful group!! From here on we were treated as such! So much so that only two days in 6 of us managed to get removed from the hotel with no warning from staff and worst of all... More

Was this review helpful? Yes 8
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear Curtis, Thank you very much for taking the time to share your experience about your stay at our hotel on TripAdvisor. We would like to let you know that we are working hardly, making improvements and increasing security measures to guarantee the rest and comfort of every one of our clients. Anyway we regret the inconveniences you had during... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

22 of us booked this hotel this year and after 2 days 6 off us got kicked out for playing music didn't receive any written warning are anything disgusted with the treatment of the staff. Didn't refund us any money and only gave us 10euro deposit back for the safe. The hotel manager then banned us from another hotel that... More

Was this review helpful? Yes 3
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear David, We would like to let you know that we are working hardly, making improvements and increasing security measures to guarantee the rest and comfort of every one of our clients. Anyway we regret the inconveniences you had during your stay with our staff, we can ensure you that the hotel managers have been informed. We appreciate your comments,... More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for one week 5th-12th september, overall had a nice holiday. Pros - Nice pool area, great air con, lovely staff and we were given a triple room which meant more space for the two of us. Cons - Didn't get our bedsheets changed once (gross!), had to go to reception to ask for clean towels as the cleaners kept... More

Was this review helpful? Yes
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear Chloe, Thank you very much for sharing your review regarding your recent stay at our hotel. We are glad to hear you had a nice holiday with us and you have enjoyed our facilities and lovely staff. We would like to regret about the inconveniences you had during your stay and thank you for every one of your comments,... More

amber412
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

First time staying at this hotel, wasn't sure what to expect going by the reviews but we've had a great time. Hotel is clean our room was cleaned every day although we did have to acquire a room sign asking for our room to be cleaned as our room didn't have one. Food was good there seemed to be a... More

Was this review helpful? Yes 1
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear Amber, We are very happy to hear that you had a great stay in azuLine Pacific hotel and that you and your family enjoyed our facilities, customer service and location. We appreciate all of your comments, your feedback is very important to us as it highlights where we need to make changes to give a perfect stay. We are... More

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Additional Information about azuLine Hotel Pacific

Address: C/ Londres n 2, 07820 Sant Antoni de Portmany, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Price Range (Based on Average Rates): $
Hotel Class:3 star — azuLine Hotel Pacific 3*
Number of rooms: 156
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Also Known As:
AzuLine Hotel Pacific Ibiza, Spain

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