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azuLine Hotel Pacific

3.0 of 5 C/ Londres n 2, 07820 Sant Antoni de Portmany, Ibiza, Spain
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azuLine Hotel Pacific
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azuLine Hotel Pacific
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273 reviews from our community

Traveler rating
    70
    92
    49
    24
    38
See reviews for
12
45
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 26, 2014

Stayed In this hotel for one week early September, first impression when we arrived. We checked in to be told by a rep who seemed to work for the hotel we needed and induction, I had been to ibiza before so politely informed them Id rather enjoy what was left of my afternoon instead of staying their. They replied by... More 

Was this review helpful? Yes 2
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear guest, We would like to thank you for choosing us as your holiday hotel as well as the time spent to send us your opinion. We are glad to know you enjoyed our hotel facilities and location. We also appreciate your comment about your first impression with the rep. We regret this annoying situation and we can ensure you... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 4, 2014

I don't ussually write reviews but I thought this was needed, we stayed at this hotel last summer as a large group around 15 lads with no problems. We returned this year for the closing parties in Ibiza around 15 of us again in 3 seperate bookings and the place had completely changed! The security shhh you when you talk... More 

Was this review helpful? Yes 2
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear guest, Thank you very much for your review, we appreciate all your comments. We regret the inconveniences you had during your stay with the security guard; we can ensure you that the hotel managers have been informed. Anyway we would like to let you know that we are working hardly, making improvements and increasing security measures to guarantee the... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2014

Absolutely fantastic hotel for young people going to Ibiza, ideal location (about 5 minute walk from strip) and pool area! Those complaining about the food must expect Michelin star type cuisine, it's not amazing but it's edible (coming from the fussiest person ever) there's always at least chips you can get!! Hotel is soooo secure, guards on all night to... More 

Was this review helpful? Yes 3
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear guest, Thank you very much for taking the time to write this positive review regarding your recent stay with us! We are glad to hear that you enjoyed our facilities, cleaning service service and location. Again, we would like to thank you for your choice and the time taken to post your comment. We sincerely hope to have the... More 

Wakefield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 29, 2014

nice hotel, rooms, clean towels replaced daily,food ok with good selection.however there are a lot of 18-30 groups we thought by september they wouldn,t be there ,in fairness they were boisterous but no trouble.its situated close to town,and bus station close by,dissapointed there was no entertainment on an evening.would recommend road train that leaves outside bus station the drivers a... More 

Was this review helpful? Yes 1
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear Martin, Thank you very much for sharing with us your recent experience in azuLine Pacific Hotel. Your opinion is very important for us and also for our future clients. We appreciate your comments about our facilities, food and cleaning service and we hope you had a great holiday with us. We are looking forward to welcome you back again... More 

N.Ireland
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed September 26, 2014

Myself & 4 friends (all aged 30 - 32) stayed here for 5 days!hotel reception looks the part!staff friendly enough!Corridors clean & well kept! Rooms small & basic! No ammenities just beds, wardrobe & side desk! bath had not been cleaned on arrival which was filthy & frankly not good enough! Towels never looked clean to be honest! Food -... More 

Was this review helpful? Yes
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear guest, Thank you very much for taking the time to write your opinion regarding your recent stay with us. We would like to thank you for your comments and recommendations, our clients' experience is very important to us as it highlights where we need to make changes to give perfect stay. Again, we would like to thank you for... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2014

Well we arrived on a lovely evening to Ibiza and got dropped off just outside the hotel at the nearby bus station (probably the best thing about the hotel) first night we went to amnesia and had a great night (no trouble) second night we headed into the local clubs in San Antonia and had a great night then the... More 

Was this review helpful? Yes 1
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear guest, We would like to thank you for choosing us as your holiday hotel as well as the time spent to send us your comments on Tripadvisor. We regret your holiday with us didn’t match your expectations and we would like to apologise for the incident you had with the receptionist during your stay. We are working hardly, making... More 

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 21, 2014

Ibiza is the holiday from heaven but this is the hotel from hell! The staff walk around with a face on them like a slapped bum and be prepared to be allowed to make no noise at all or else you will be evicted, just like 6 of our group did this year. Food was terrible, pool absolutely no atmosphere... More 

Was this review helpful? Yes 5
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear Aaron, Thank you very much for taking the time to share your opinion about your stay at our hotel on TripAdvisor. We regret that our facilities and services didn’t meet your expectations. We work with efforts to make the stay of our guests as pleasant as possible, so we do regret that your experience was not entirely satisfactory. Thank... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 19, 2014

Me and 5 friends stayed at this hotel on the 8th September for a week and had two rooms over looking the next doors hotel pool. Check in was a little bit slow due to us not arriving till early hours of the morning and then finding one of our rooms didn't have enough beds in it but the hotel... More 

Was this review helpful? Yes 4
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear Jessica, We would like to thank you for choosing us as your holiday hotel as well as the time spent to send us such a thorough review regarding your recent stay in our hotel. It is great for us to see that your stay with us was a great one and the hotel location as well as our customer... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 18, 2014

The best thing about this hotel is it's location, the bus stop which takes you to all the big clubs and playa d'en bossa is a two minute walk away! The west end and beach about 5 minutes walk. If you're looking for a party hotel then don't book here as the pool area is quiet during the day not... More 

Was this review helpful? Yes 1
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear Jade, We would like to thank you for sharing your experience with us in TripAdvisor. We appreciate your positive opinion about our location, and we really value the rest of your opinions and recommendations. As a company focused on service, we are aware of the value of our customers feedback as a tool to improvement of our services. Finally... More 

1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 16, 2014 via mobile

Upon arriving at this hotel me and my 20 other friends from the very onset were judged to be the stereotypical loud and bashful group!! From here on we were treated as such! So much so that only two days in 6 of us managed to get removed from the hotel with no warning from staff and worst of all... More 

Was this review helpful? Yes 8
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Pacific, responded to this review

Dear Curtis, Thank you very much for taking the time to share your experience about your stay at our hotel on TripAdvisor. We would like to let you know that we are working hardly, making improvements and increasing security measures to guarantee the rest and comfort of every one of our clients. Anyway we regret the inconveniences you had during... More 

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Additional Information about azuLine Hotel Pacific

Address: C/ Londres n 2, 07820 Sant Antoni de Portmany, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Price Range (Based on Average Rates): $
Hotel Class:3 star — azuLine Hotel Pacific 3*
Number of rooms: 156
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Also Known As:
AzuLine Hotel Pacific Ibiza, Spain
Hotel Style:
#22 On the Beach Hotel in Sant Antoni de Portmany

365 photos of this hotel

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