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3.0 of 5 Hotel   |   C/ Es Calo s/n, Xinxo - Cala Bou - Port des Torrent, 07820 Sant Antoni de Portmany, Ibiza, Spain
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A recent review
3 of 5 stars reviewed 5 days ago
bookiesdream123 Consett, Co. Durham
  • Overview
  • Reviews (509)
  • Photos (163)
  • Amenities
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  • Room tips (96)
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509 people have reviewed this hotel

Traveler rating
    78
    185
    127
    57
    62
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67
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Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

Overall This hotel would barely scrape a 2* in my opinion how about a 3! Food is Awful, Very Outdated and is not run properly! The hotel manager does not deserve his job! Good Points: -The bar staff were friendly, especially Toni with his banter. -The cleaners were brilliant, rooms were always immaculate, if you were not awake when they... More

Was this review helpful? Yes 2
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, On behalf of the management we want to thank you for sharing your experience at the Riviera Hotel with all users of Tripadvisor and we want to thank you for your positive comments about our Bar staff , the cleanliness of our facilities, the pool area and the views from the rooms. First of all, we apologize for... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I booked to stay here for 12 nights all inclusive 10 days ago and I'm home!!! The best thing about hotel is what a fantastic job the maids do it's spotless!! Food is rotten we ended up eating out every day they do not cater for everybody and it's to repetitive women working in dinning room were very rude at... More

Was this review helpful? Yes 1
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, On behalf of the management we want to thank you for sharing your experience at the Riviera Hotel with all users of Tripadvisor. First of all, we apologize for not being able to reach your expectations during your stay in Ibiza. We want to convey that the offer of our all-inclusive service is according to the category of... More

Consett, Co. Durham
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Spent a week in Riviera from 13-20th July. Overall the hotel is fine, rooms cleaned everyday, food is fine (you would never starve) and drinks + shots on tap from 10am - 11pm. The staff go out of their way to help and assist you in everyway they can - ten out of ten for them as far as I... More

Was this review helpful? Yes
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, First of all, we would like to thank you for taking your time to comment on your experience at the Hotel Riviera with all Tripadvisor users. We want to thank you for all your positive comments about our rooms, the all inclusive offer, the friendliness of the staff and the housekeeping service. We note the incident regarding the... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here 5 nights July 2014 group of friends. Location - good. 3 euro in water taxi, 2 on bus or 11 in taxi to san antonio. Rooms - average. Need updating. Good size beds uncomfy, pillows very thin. Cleaned daily. Have own balcony. 10 euro deposit for tv remote/air con remote. Pool/bar - good. 3 pools loads of sun... More

Was this review helpful? Yes 1
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, First of all, we would like to thank you for taking your time to comment on your experience at the Hotel Riviera with all users of Tripadvisor. We regret that in some ways we have not been able to meet your expectations . We are happy that in others we did as for the location, the cleaning, the... More

Bath, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel with my 4 friends for our first holiday and we were very apprehensive about the hotel due to the mixed reviews. However, we were more than pleasantly surprised! Our rooms were great - cleaned every day and highly recommend putting a deposit down for the air conditioning! The location was perfect - it is just a... More

Was this review helpful? Yes
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, We are pleased that we have exceeded your initial expectations when you stayed at the Riviera Hotel. We want to thank you for all your positive comments about our rooms, maid service, the location, the quality of our all-inclusive, the location and the friendliness of our staff, who will receive all your comments, especially Toni and Michal. We... More

Cumbria
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed here back in 2006, only then we stayed in one of the apartment blocks. It looks like it's stood still and is in a bit of time warp, not just the hotel the area around it. The hotel could do with a complete refurbishment, it seemed there was a strong British contingent staying, but if you wanted to watch... More

Was this review helpful? Yes
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, On behalf of the Riviera´s Hotel Manager we would like to thank you for all your positive comments about the quality of our all-inclusive service and the friendliness of our staff and we feel deeply sorry that the decoration and furnishings have not been to your liking. Kindest regards, Gonzalo Riesco Hotel Manager More

Belfast, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here last week hotel great location food good hotel very clean bar staff our brillant Michael and tony Miriam so friendly always greeted with a smile this hotel is excellent only thing missing is music by the pool and entertainment at nite wouldn't really suit families.walls our paper thin also which can be a nitemare as we heard everything... More

Was this review helpful? Yes
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, On behalf of the entire team working on the Riviera Hotel we want to thank you all for your positive comments shared with all users of Tripadvisor. We will convey your comments to our staff, especially the staff working at the Bar, Toni, Michael and Miriam. Also, we take note of the suggestion about the lack of animation... More

Blackburn, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

On arrival to hotel Riviera we were pleasantly greeted by the woman at the desk and kindly directed to our room. The Room: For the price we paid for an all inclusive holiday for 4 nights the room was adequately furnished, the room was clean with fully working air conditioning/safe and the bathroom appeared modern although the shower was horrendous... More

Was this review helpful? Yes 1
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, First of all, we want to thank you for taking your time to comment on your experience at the Hotel Riviera with all users of Tripadvisor. On behalf of all the staff of Riviera Hotel we present you our regrets for not being able to reach your expectations. We want to take this opportunity to communicate our internal... More

Cheshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel with 4 other friends for a first holiday together and was a little apprehensive when we arrived and one of the rooms had a cockroach inside and the air con wasn't working. The air con issue was resolved within a day (turns out we'd been given the wrong remote), and there was no repeat of the... More

Was this review helpful? Yes 2
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, We are pleased that we have exceeded your expectations at the Riviera Hotel and we would like to thank you for sharing your experience with the all users of Tripadvisor. We also want to thank you for your positive comments about the comfort of the beds in the rooms, the quality of our all-inclusive and the friendliness of... More

cuba
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Ive jus got back from here.. I have to say was impressed with food as stayed all inclusive they had lots of diff options!.. friendly staff! Rooms were clean only negative I have to say is walls are very thin :/.. loved the pool too.. lots to do in san Antonio :) hope this helped!

Was this review helpful? Yes 3
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, We greatly appreciate all your positive comments about our all-inclusive, our cleaning service and the friendliness of our staff. Comments like yours about your experience at the Riviera Hotel are what motivate us to continue to improve our service. We hope to have the pleasure of welcoming you back soon. Kind regards, Gonzalo Riesco Hotel Manager More

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Additional Information about Hotel Riviera

Address: C/ Es Calo s/n, Xinxo - Cala Bou - Port des Torrent, 07820 Sant Antoni de Portmany, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Riviera 3*
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Also Known As:
Hotel Riviera Ibiza, Spain

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Amenities

Bar / Lounge Kitchenette Restaurant Swimming Pool
Hotel Class
Number of rooms
195

Questions & Answers

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