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3.0 of 5 Hotel   |   C/ Es Calo s/n, Xinxo - Cala Bou - Port des Torrent, 07820 Sant Antoni de Portmany, Ibiza, Spain
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Hotel Riviera
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A recent review
4 of 5 stars reviewed yesterday
LudaChris88
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580 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

21st Sept- 26th Sept I had read the reviews before I left and didn't know what to expect. As a group of 2 blokes and 4 girls aged 23-25 we were all more than happy with this hotel! The only thing we can complain about was the weather! One minute sunshine, the next a thunderstorm! We knew where the hotel... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This was the second year I stayed at this hotel and I can honestly say my experience was completely different compared to the last time. This year the staff were a lot more argumentative and aggressive especially the manager ( I spoke to other hotel guest who agreed also) , complaining to playa sol the hotel chain they are apart... More

Was this review helpful? Yes 1
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, On behalf of the Hotel Riviera´s staff, we deeply regret for not beeing able to reach your expectations during your stay. We appreciate what you have transmitted your feedback through Tripadvisor so that we can take appropriate action to improve our service. We emphasize that the all inclusive offer meets the standards related to the quality of our... More

Bournemouth, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Just arrived home from a week's stay at Hotel Riviera with my mates, we had an absolutely amazing time whilst we were there. The food is actually pretty good with a great variety, the rooms are basic but are kept very clean and have everything you need including air con. The best part of the hotel though is the staff... More

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Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, We are pleased that you have a nice stay and that we were able to exceed your expectations at the Riviera Hotel. We appreciate all your positive comments about our staff, as comments like yours are the motivation to keep improving our services. We also take note of your suggestions on WIFI and make our best efforts to... More

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We stayed at the Riviera Hotel for a week from 13- 20 September 2014. From the loud extraction fan in the bathroom that was on 24 hours a day, and the large gangs of drunken men and women around the swimming pool, shouting and swearing, and throwing each other and the sun beds into the pool, never once reprimanded by... More

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Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, First of all, we want to thank you for taking the time to comment and for sharing your experience at the Riviera Hotel with all the users of Tripadvisor. We deeply regret not being able to reach your expectations during your stay. We would like to emphasize that we have a security team from 15:00 until 07:00 every... More

Oxfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

3 star hotel..... 5 star service..... We have just arrived home after a week at the Riviera Hotel, we have had a totally wonderful time and will definitely be going back again. The whole experience of the holiday was amazing. The staff went out of their way to help you, the service was 5 stars. Toni and all the bar... More

Was this review helpful? Yes
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, We are glad that we were able to exceed your expectations during your stay at the Riviera Hotel and that you consider that we give great service to our customers, as this is the main goal of Riviera´s team. We will convey to our staff all your positive comments and we deeply appreciate your honest opinion shared on... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

If I could mark this hotel with no stars I would!!! I'll start be saying stay away, if your going in a big party, we booked this hotel because it catered for hen party's when we arrived we booked 5 apartments only got 4, we went here for a hen Doo, first day there we went down to the pool... More

Was this review helpful? Yes 1
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, We regret not being able to reach your expectations during your stay at the Riviera Hotel and that our internal rules of the hotel were not to your liking. We emphasize that the Riviera Hotel can host any type of client regardless of the motivation of your stay in Ibiza whenever rules are respected. As I discussed with... More

Newcastle upon Tyne, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

My wife and i have just spent 10 days in the Riviera hotel,the food was good and varied.However the claim by the travel agent was that this was a family hotel it was certainly not.Every day large groups of stag and hen parties arrived.Whilst we enjoy music through the day and night life there was constant noise at night both... More

Was this review helpful? Yes
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, First of all, we want to thank you for sharing your experience at the Riviera Hotel with everyone on of Tripadvisor. We regret that the agency has informed you that the Riviera Hotel is a family hotel only, since our Hotel is available for all types of guests who choose to trust us. We inform you that our... More

Derbyshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed on my own in the main part of the hotel single room but did have twin beds .I wanted a fridge and got one ,excellent service from all the staff from reception ,restaurant cleaners and bar staff especially toni .room cleaned everyday clean bedding towels and food very good worth the money would stay again .in a good... More

Was this review helpful? Yes
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, We pleased to see that you consider us a great hotel and we have exceeded your expectations during your stay at the Riviera Hotel, due to our all inclusive, the service and friendliness of our staff. We take note of your suggestions about entertainment and we will convey it our head office to make the best decision for... More

Falmouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for a week all inclusive at the Riviera and was pleasantly surprised! Before flying out I contacted the hotel group via Facebook (no easily found contact email on Riviera's website) to explain I had to follow a strict diet due to an unforeseen medical issue, and was responded to the next day with assurances I would not struggle... More

Was this review helpful? Yes 1
Director H, Gerente at Hotel Riviera, responded to this review

Dear Guest, We are pleased to hear that the stay has been to your liking and that we were able to exceed your expectations during your holiday at the Riviera Hotel. We are also glad that we have been able to adapt to your needs in terms of food and we want to convey that for the staff of Riviera... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel Riviera is a cheap hotel that suits a purpose, I stayed there for 4 nights, it's situated in San Ann bay away from the hustle and bustle of San Ann and the west end... Its a few mins from little beach and the boat you can catch to San Ann for a few Euro which depart every half hour.... More

Was this review helpful? Yes 1
Director H, Gerente at Hotel Riviera, responded to this review

Dear guest, We are pleased that your stay at the Riviera Hotel has been satisfactory and that you considered to have a good value for money in our establishment. We are proud to know that you would stay at the Riviera Hotel again and we look forward to welcome you soon. Kind regards, Gonzalo Riesco Hotel Manager More

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Additional Information about Hotel Riviera

Address: C/ Es Calo s/n, Xinxo - Cala Bou - Port des Torrent, 07820 Sant Antoni de Portmany, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Riviera 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hotel Riviera Ibiza, Spain

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