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Hotel Arenal

Certificate of Excellence
Avenida Doctor Fleming 16, 07820 Sant Antoni de Portmany, Ibiza, Spain
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352 reviews from our community

Traveler rating
    157
    125
    44
    15
    11
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (159)
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1 review
5 of 5 stars Reviewed 1 week ago

Me and my boyfriend stayed here the week commencing the 13th september 2014 and we honestly had the best week ever! The staff was very chatty profesional and made you feel very welcome and at home, the cleaners spoke less english but always willing to smile and try and make conversation:-)....our room was at the back over looking over the... More 

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Glossop, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

jus returned home from a weeks stay at the arenal pleasantly surprised on how the staff were they couldn't do enough for you very friendly rooms are dated but cleaned every day food was lovely something different every day great location will be returning next year 14 nites this time

Was this review helpful? Yes 1
Essex
Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just returned from a week at this hotel .. Was treated like royalty on arrival by very friendly reception team .. Eva and the team couldn't do enough for us .. The view from my room was amazing and the whole hotel was immaculate clean !!! The food was beautiful .. Plenty if choice !! And lots if nightly "specials... More 

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here June last year, we were with an adult with mobility issues and learning disability, on arriving we were allocated a room looking on to the road, which was definitely not suitable, however my wife had a word with reception staff who were excellent, the following morning were taken to the Ses Savines apts, and although there were 3... More 

Was this review helpful? Yes 1
Batley, W Yorkshire
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 21, 2015

Stayed here last June for 11 nights....couldn't fault the hotel facilities or the room both of which are kept extremely clean. Paid extra for a sea view which was definitely worth it, spacious room with a large balcony, spent most evenings sat here till the sun went down before sampling the nightlife. Unfortunately the let down was the food, very... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 10, 2015

This hotel was excellent, We visited here as a family with out twins who were only 2 at the time, hotel staff were very friendly, rooms very spacious and spotless, on arriving we were allocated a table in the dining room which was ours for the duration of the holiday, this was great especially with kids rather that fighting to... More 

Was this review helpful? Yes 2
Coventry, United Kingdom
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 26, 2015

I stayed here a few years ago now however I am going back to Ibiza in the summer and have been reading some reviews, I am shocked that even though overall hotel Arenal has good feedback there are a few bad reviews which I just cannot understand. I usually go self catering but on this occasion we went half board... More 

Was this review helpful? Yes 4
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 3, 2015 via mobile

Stayed here last year booked again for this year loved it xright on the beach very clean pools lovely staff always happy to help good family hotel also has a sister hotel which is 5 mins away called ses savines good entertainment at night which includes both hotels alternate nights in each fin and games for kids x

Was this review helpful? Yes 3
Plymouth, England, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 25, 2015

Was here Aug 2014.This is not a family friendly hotel, its scruffy, outdated and poorly maintained. The rooms were not cleaned properly, extra £40 per week for aircon=rip-off as you really do need it. Unlucky to have a roomm over the kitchen area with stinky bins. Old falling to bits furniture, bathroom is dingy, can hear other guests convos thru... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2015

We stayed here in august for a week for our honeymoon, and we cant fault it really. The only thing would be that the room we were in (top floor on the pool side) was outdated. The staff were always friendly and polite and The location was brilliant, close enough to everything we wanted or needed to be able to... More 

Was this review helpful? Yes 2
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