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Club Praia da Rocha

Avenida das Comunidades Lusiadas, Praia da Rocha, Portimao 8500-801, Portugal
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Club Praia da Rocha
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Club Praia da Rocha
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1,686 reviews from our community

Traveler rating
    118
    416
    507
    260
    385
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511
579
9
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Chepstow, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Literally just returned from club praia da rocha and the first thing i wanted to do was write a review on here to warn others! The staff were friendly at first but seemed to get fed up of being polite, most could not even smile. One staff member who was always friendly and welcoming was Mario the bartender, he always... More 

Was this review helpful? Yes 1
Bedfordshire, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

This has to be in the top 10 of Hotels from HELL!! There was building works being carried out to the rooms being sold of to private landlords, jack hammer drills which made the room shake and banging so loud we thought they were. Coming through the walls. This noise started at 7.30am to 7pm every day. Food well I... More 

Was this review helpful? Yes 2

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Derby, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

food ok had to rent a kettle cleanliness ok but linen and towels only changed once a week which was not often enough hotel was in administration so they were penny pinching. charged to phone our transfer back when they did it on the internet charged us to print our return boarding cards and kids choice at the restaurant was... More 

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Just returned today from a week at this hotel. It was not the worst I have stayed and at a reasonable price. The accommodation was clean and the cleaners and staff mostly very friendly. The pool was good and always plenty of sunloungers availible at cost of €1. There is a charge for most things including kettle and remote controls.... More 

Was this review helpful? Yes 3
County Wicklow, Ireland
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is by no means a 3 star hotel,,, the rooms are basic, and the all inclusive package is poor, We stayed in March,, the in house entertainment totalled a karaoke night and a song quiz night,,,the food was poor to say the least,,, not a bit of fresh fruit or youghurt in sight,,,, the only edable food was the... More 

Was this review helpful? Yes 3
essex
Contributor
12 reviews 12 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

In a nut shell.....avoid at all costs...this hotel is the worst i have had the misfortune of staying in....the pool had black mould all the way round. The food was edible but hardly any variety. The room we had was just disgusting and the smell at nite of foul sewage was horrendous. So bad, it woke us up at nite,... More 

Was this review helpful? Yes 4
David D, Manager at Club Praia da Rocha, responded to this review

Dear Client, Allow me to disagree on many of the aspects mentioned , the pool is cleaned daily and records of the treatments made twice a day. We are all committed to improve hotel service and continue to make small interventions in the building in terms of exterior paint and interior decoration and general cleaning . We can´t please everyone... More 

Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I stayed here in April and were absolutely disgusted. It was my first ever holiday and sickened by the lack of cleanliness in the room. Knew it would be basic but the room had. Mould up the walls and wasn't clean at all. Also unsafe with wires hanging out of walls. I wouldn't even give the food they serve to... More 

Was this review helpful? Yes 1
David D, Manager at Club Praia da Rocha, responded to this review

Dear Client, I appreciate the time taken to place your review. The hotel is undergoing several improvements and has a new working team. I regret that the service wasn´t good in your opinion, however we remain committed to improve and as you can see in past reviews not everyone has the same opinion. Above all we must respect all customers... More 

London, United Kingdom
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is perfect. Great Staff and location. The kids enjoyed the swimming pool and the pool bar.Overall the value paid is fair towards the service provided. All the staff members are quite polite.

Was this review helpful? Yes 10
David D, Manager at Club Praia da Rocha, responded to this review

Dear Client, I appreciate the time taken to place your review. We are delighted that overall you enjoyed the stay in CPR . We appreciate the positive feedback. Regards, CPR Manager More 

Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel itself is very basic. The staff bend over backwards to help you though. Snack bar gets shut in your face once all the food is gone..which is within an hour on most days,all inclusive pfft dont make me laugh. Water and cheap beer red or white wine..everything else you pay for. You can't have cola in the morning you... More 

Was this review helpful? Yes 3
David D, Manager at Club Praia da Rocha, responded to this review

Dear Emily , I would like to thank you for taking the time to leave your review. I think you should always take into account the amount paid for the service and type of food served. Knowing what the local competition offers allow me to disagree to your opinion regard to the quality of food we place at the buffet.... More 

Manchester, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

what ever you do,please ignore the negative comments that some peaple post,this place is ideal if you want to stay some where cheap and cheerful,its very clean the staff are friendly can,t do enough for you,the pools are amazing ideal for familys,we stayed in a 1 bedroomed appartment very clean and spacious,its a definate 10/10 for me,just aruond the corner... More 

Was this review helpful? Yes 6
David D, Manager at Club Praia da Rocha, responded to this review

Dear Ingrid , Thank you for your positive review . We know that our hotel has potential and we are sure that creating the right working team we are in the right track to improve guest service in general. Regards CPR Manager More 

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