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Club Praia da Rocha

3.0 of 5
Avenida das Comunidades Lusiadas, Praia da Rocha, Portimao 8500-801, Portugal
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Club Praia da Rocha
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Club Praia da Rocha
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1,637 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (403)
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  • All months
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    (510)
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London, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

I have been to many hotels all over the world and have stayed in many in Portugal. This was the worst ever! People kept saying to me that you get what you pay for, but this really was a joke. Hotels in Portugal are genuinely very cheap anyway, and I have paid less for far better quality. Firstly, the staff... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed yesterday NEW

Just back from a weeks all inclusive. Apartment was a good size and cleaned most days with fresh towels etc. Sofa bed quite hard, beds good but pillows not very comfy. No sign of any strikers as in previous reviews. Staff were helpful and hard working. Hotel being painted at present so will look better later in year. For the... More 

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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Do not go to this hotel the light fixtures were exposed I had my 5year old son with me it is not safe. The food wasn't suitable to feed animals never mind humans only good thing was the pool area I am only home on wed and I wanted to write a review asap to warn people do nt book... More 

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A TripAdvisor Member
3 of 5 stars Reviewed yesterday NEW

Forgot we went here! It's ok as a cheap get away as you pay cheap you get cheap same as anything really, we was there a week and the same food started to come back out so the menu doesn't change that much, the pool was a bit grubby with quite a bit of rubbish and bugs floating on top... More 

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Carrickfergus
Contributor
13 reviews 13 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If you want a cheap and cheerful holiday then this is the place to go. The hotel is dated and needs a good refurb but apart from that it really is ok. The rooms are very large and spacious, the only problem we had is the bathroom could do with a good clean and new pillows on the bed but... More 

Was this review helpful? Yes 1
David D, Manager at Club Praia da Rocha, responded to this review

Dear Sir , Thank you for your comment . In fact some clients forget to compare the price paid for the service being provided , but thank you for your clairvoyance in this area . We are working hard to improve severaç aspects of the unit and we have a new manager team. We hope to improve all services as... More 

Liverpool
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Have just returned from a 2 week all inclusive stay and had a great time. The room we had was big and spacious, cleaned properly, with clean towels and numerous bed changes. The food was repetitive but edible and we didn't hear of anyone starving to death or ending up with food poisoning !! The drinks were sufficient even though... More 

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Ballycastle, United Kingdom
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for one week on an all inclusive holiday. The staff are more than helpful , the rooms are dated but they are working on them at the minute . Our meals where ok but a little samey. For what we paid for the holiday this a fine hotel for the price

Was this review helpful? Yes 7
David D, Manager at Club Praia da Rocha, responded to this review

Dear Customer I want to thank you for the time spent to put this review. In fact we have a product with a very competitive price. We are always trying to grow and improve with all the reviews , whether positive or negative We have a new team working but fully committed to implement a better service. Regards, CPR Manager More 

2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We arrived at this hotel to find staff members on strike and chained to the front. The food was cold and awful, 2 choices every day along with dry pasta, rice, chips and salad, 1 cake and tinned fruit, after 2 days this repetition was enough we decided to eat out for the entire remaining 10 days ( Cheap local... More 

Was this review helpful? Yes 2
David D, Manager at Club Praia da Rocha, responded to this review

Dear Client, First i would like to thank you for the time taken to place your review. All the points mentioned were discussed with our team , we are trying to improve and we are certain that we will do so . Regarding the VISA issues we did had a problem with UNICRE network that in Portugal manages all VISA... More 

1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

I expected it to be basic but I didn't expect it to be dirty. I did ask for the room to be cleaned but was told "its already clean" by a maid. Cleaned it myself in the end. Only one lift appeared to be working? Food is what you would expect for such a cheap price and there are some... More 

Was this review helpful? Yes
David D, Manager at Club Praia da Rocha, responded to this review

Dear Client, First of all i would like to thank you for the time spent to put in your review. All these reviews are important to all staff towards service improvement. In relation to the cleaning service usually we have a positive feedback in this department, we will examine those who were at service that day and i already assigned... More 

Bromsgrove, United Kingdom
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I have just returned from this hotel after a short break with my son, his girlfriend and my 3 year old granddaughter. We all felt that we received what we had paid for and this was an extra trip away. We were caught up in the French strike which meant that we stayed an extra 2 nights and I have... More 

Was this review helpful? Yes 6
David D, Manager at Club Praia da Rocha, responded to this review

Dear Miss Trish, We appreciate your positive feedback and we´re always willing to help our customers and we await for your next visit. Regards CPR Manager More 

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