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Castel Monastero

Certificate of Excellence
Loc. Monastero d'Ombrone, 19, 53019 Castelnuovo Berardenga, Italy
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352 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Istanbul, Turkey
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Medieval monastery refurbished into a beautiful hotel Food, wine and service in the restaurant was good - we preferred La Cantina (Italian) The surrounding is very quiet and beautiful. Location is a bit far from historical places. hotel is well suited for a romantic escape or country side walking / horse riding in Tuscany

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Hong Kong, China
5 of 5 stars Reviewed 1 week ago

Our experience at Castel Monastero was brilliant. Beautiful property and delicious food. Despite the amazing 11th century hamlet architecture and the stylish interior design, it was the impeccable service that stood out for us which really made our stay memorable. In particular, Francesco and Enzo (the Assistant General Manager) were very friendly and attentive. The service was genuine and polished... More 

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Crowborough, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic setting, superb staff, very special holiday!! Would thoroughly recommend. Nothing was too much trouble, great food and a superb base to explore Tuscany!! The hotel also boasts an excellent spa facility.

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Cookham Dean, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Unfortunately just not 5 star in terms of service, I'd agree with other recent reviews regarding getting the basics wrong - coffee, breakfast etc. Lack of availability on their 'extensive' wine list - we were on dessert by the time a wine we wanted was actually in stock!

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Chicago, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our stay at Castel Monastero. While the hotel and our suite were exemplary, they pale in comparison to the most friendly and accommodating service one could ever expect. Everyone from the bellmen, to the front desk team, to the wait staff were so helpful and wanted to make sure we had the best possible experience. We enjoyed... More 

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Miami, Florida
Level Contributor
127 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Although the hotel sits in a lovely setting and has the facilities you'd expect at a luxury hotel, management's execution from a service perspective failed miserably. As a leading member, we did get an upgraded room (from Prestige to Junior Suite) that was appreciated, although our top request in our profile was to have a balcony or outdoor area and... More 

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Edinburgh, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

This hotel is absolutely stunning and we had a fantastic room. The pools are great too they are nice and cool to dip into after a bit of sun. The setting is so gorgeous and typically Tuscan, really breathtaking. The staff at reception we found quite hostile, the prestige of the hotel is obviously important to them but they came... More 

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Princes Risborough, United Kingdom
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This lovely hotel is in a peaceful and beautiful Tuscan setting. We had a wonderful time, though slightly disappointed with some aspects. Our room, which faced the main courtyard, was small and dark. However, you have to expect this from what is an old converted monastery. Overlooking the courtyard did have its draw backs as we were woken early most... More 

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Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel is an old castle in a very pleasant region near Castelnuovo Berardegna. Siena is just a few miles away, so access to the Chianti region is very straightforward. The Contrada restaurant has the best Rum Baba I have ever had and Alessandra (responsible for the restaurant) provides great quality service. The swimming pool and the SPA ara amazing... More 

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1 review
5 of 5 stars Reviewed June 10, 2015

We stayed here for eight nights and it was fantastic! The hotel's facilities were stunning! This was our third visit to Italy and it was by far, it was the BEST ever! The staff was outstanding and handled all of our needs. Enzo is the best! We'll be back'!!!

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Giallo Executive Suite (41)
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