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Santa Caterina Hotel

Certificate of Excellence
Via Santa Caterina, 42/b, 95124 Acireale, Sicily, Italy
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1 room 1 guest
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290 Reviews from our TripAdvisor Community

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Traveler rating
    131
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    4
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43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (290)
  • Mar-May only
    (61)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (82)
  • Dec-Feb only
    (43)
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Bristol, United Kingdom
Level Contributor
77 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 13/16 July. Unlike other folk we found the hotel without any problems. Arrived in afternoon so parking was not a problem. Warmly greeted by Lady who spoke excellent English at reception. Room was more than sufficient in size and was very clean with a huge balcony. (some people like a balcony) Breakfast was very good with a variety of... More 

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Sunderland, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We have just got back from staying at Santa Caterina Hotel. We thoroughly enjoyed our stay in this modern but rustic, cosy, family run little gem of a hotel. We stayed for 14 nights in a very clean comfortable room, with a flat screen TV to catch up on the news, and doors which opened onto a garden where there... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

Me and my boyfriend stayed here at santa caterina hotel for 6 nights location not that great for attractions but you can for sure get trains to attractions around the island. With regular trains running through the day you can ask for information at the hotel. Hotel staff were incredibly helpful along with helping us out with destinations to go.... More 

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Uk
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 23, 2015

we stayed for 15 nights til 12th july- travelled from naples on train which goes on ferry to sicily- room was lovely - number 112- very clean and of ample size- doors leading off to garden space, perfect for pre dinner reflection- very clean, towels changed every day and bedding every second day breakfast - fresh and plenty of choices... More 

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Island of Malta, Malta
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 14, 2015

The hotel is excellently located if you are travelling with a car but quite far (15 minutes) to walk to the center... and by the way... the street to the center is all up hill and the pavement is next to nonexistent making it quite dangerous to walk in the street especially if you are with young children. The WIFI... More 

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1 review
5 of 5 stars Reviewed June 29, 2015

We stayed at the Santa Caterina for 10 nights after reviewing the previous comments on tripadvisor. We were so glad that we did, because we couldn't fault the staff and their helpfulness even if they didn't have a great understanding of English. The room was almost perfect and more than suitable for our stay. We would like to return to... More 

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2015

We planned to stay at the Santa Caterina during our holiday on Sicily. Unfortunatelly our other arrangements did not allow us to enjoy their caretaking. But while organizing our trip we experienced outstanding service to plan our trip. Thank you Valeria!

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Bangor, Northern Ireland, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

I stayed at the Hotel Santa Caterina in Acireale for 5 days in May with a group of 26 people. I booked last January and the staff couldn't have done enough for me and the group. Valeria and Daniela were wonderful- efficient, organised and most of all extremely pleasant at all times. They looked after any bookings and requests and... More 

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Woodstock, New York
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 5, 2015

Booked this hotel at the last minute when we decided to leave our tour group and strike out on our own. I agree with the reviews about the poor location of this hotel. First, the hotel is hard to find. It's perched on a hill that has beautiful views, yes. But, and this is a big deal if you don't... More 

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santacaterinahtl, Responsabile reception at Santa Caterina Hotel, responded to this review

Dear Dianne, Thank you very much for your kind and detailed review. We may partially agree with your complains: our hotel is located in a particular position that gives our Guests the possibility to discover all the beauties of the Eastern Sicilian Coast and renting a car is probably advised. Just one clarification about the room size: the room you... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 16, 2015

Quite awful experience at this hotel: - bathrooms were dirty and filthy with black mold in the tub and corners - curtains dirty and room was dusty (under bed / table) and dirty pillows - pool is right next to the train tracks, so any relaxation would be ruined every 15 minutes - all staff members except one were very... More 

Was this review helpful? Yes 4
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