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Basiliani Resort & SPA

4.0 of 5 Via Renis, snc, 73028 Otranto, Italy
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Certificate of Excellence 2014
Basiliani Resort & SPA
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Basiliani Resort & SPA
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383 reviews from our community

Traveler rating
    200
    118
    39
    15
    11
See reviews for
68
220
2
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful resort, built in 2009 situated on expansive. stunning, perfectly kept grounds. It is a modern, stylish resort, large spaces, lots of light indoors, and a large pool area with perfectly clean, sparkling pool. The service was friendly and very professional. The hotel and rooms are very clean. Breakfast is great with a large selection of cereals,... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 4, 2014

The hotel is clinical. It has a nice and has a beautiful pool and just a 0 minute walk to the town. I was 6 months pregnant here and our room was almost a 5 minute walk to the reception/car/pool/breakfast room. You wouldn't want to stay here if you have any issues with steps or with young children. Perfect for... More

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A TripAdvisor Member
1 of 5 stars Reviewed July 13, 2014

When we arrived to this structure our expectations were so high but we ended up being disappointed. The room is very small, and not adequately scructured. They have almost no hanging space and the few hangers are plastic ones. Breakfast is essential, instead of proposing local specialties they have few options to choose from and terrible coffee. Last poing there... More

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BasilianiResort, Responsabile reception at Basiliani Resort & SPA, responded to this review

Dear Sirs, You booked a Classic Room and the description is available on all web sites. I suggest you to try our Comfort rooms next time: a bit more expensive than Classic room but very comfortable! Best Regards More

Guildford
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed June 3, 2014

This is a cool looking hotel, but maze-like in the interior. However, it is fair to say the rooms are stunning, very large and modern. Well, modern in appearance as the wi-fi doesn't work in the rooms, only the lobby. The management were extremely unhelpful with any problems raised. One manager cut across me in Italian when I was talking... More

Was this review helpful? Yes 1
BasilianiResort, Responsabile relazioni pubbliche at Basiliani Resort & SPA, responded to this review
Google Translation

Gentili lettori di TripAdvisor, ci teniamo a precisare che su tutti i siti e portali è segnalato inequivocabilmente che la... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 30, 2014

Hotel itself is smart. But no customer service. We booked the hotel on having summer pool, and spa, but when we arrived, the pool was closed (last weekend in may), and spa was a hefty extra. Staff were rude when asked about it. Rest of the staff not friendly - total opposite of the rest of the customer service we... More

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BasilianiResort, Responsabile relazioni pubbliche at Basiliani Resort & SPA, responded to this review
Google Translation

Gentili lettori di TripAdvisor, ci teniamo a precisare che su tutti i siti e portali è segnalato inequivocabilmente che la... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2014

so, after traveling thru Italy for 4.5 months, i found basiliani resort the best! best rooms, best amenities, the absolute best pools and spa ever , the prices were the best in Italy in fact just a incredible stay in my life! people are wonderful, food was cooked to perfection. before i left i traveled over 400 mils to have... More

Was this review helpful? Yes 1
Belfast, United Kingdom
Top Contributor
61 reviews 61 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 22, 2013

A beautiful spa hotel. Quite big - we had a bit of a walk to our room from reception - so we were glad we had small cases. The hotel is peaceful with beautiful tranquil gardens. Pool area lovely. Breakfast good - quite healthy. They clean it up pretty promptly so don't go down late. Also check out is 10am... More

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BasilianiResort, Direttore vendite at Basiliani Resort & SPA, responded to this review

Dear Guest, We would like to thank you very much for sharing with us your lovely review, we are pleased that you appreciated our hotel, Otranto and Salento in general, our staff tries every day to make our guest as confortable as possible and we're very happy when we succeed in this, thank you again and come back soon The... More

The Netherlands
Contributor
20 reviews 20 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 25, 2012

Efficiently run hotel, still very big. Not too close to the old town. Please avoid the seperate building with standard rooms. Management fortunately offered us another room in main building. Head out for the small beaches/bays slightly south and avoid large sandy beaches in otranto

Was this review helpful? Yes 2
Geneva, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2012

We stayed in this wonderful resort for only 4 nights (not enough !) and I can only confirm that this is one of the top resort I have ever been to. The family suite is big and very well done and very cozy. The restaurant is delicious with national and local food of a very good quality, great diversity as... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 2, 2011

This review is for the seperate building that has the 'classic' rooms in only. The reason for this is because when you stay in this building you will feel like you are not a part of the resort. It has it's own awful breakfast room, it's own sepreate entrance (although you can take the very long walk from the other... More

Was this review helpful? Yes 2
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Additional Information about Basiliani Resort & SPA

Address: Via Renis, snc, 73028 Otranto, Italy
Location: Italy > Puglia > Province of Lecce > Otranto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Basiliani Resort & SPA 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
i Basiliani Hotel
Hotel Style
#1 Top resorts Hotel in Otranto #6 On the Beach Hotel in Otranto #7 Luxury Hotel in Otranto #9 Family Hotel in Otranto #11 Romantic Hotel in Otranto

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