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All 36 Otranto hotels

Basiliani Resort & SPA

4.0 of 5 Resort   |   Via Renis, snc, 73028 Otranto, Italy
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Basiliani Resort & SPA
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84%
Ranked #11 of 36 hotels in Otranto
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 4, 2014
metalnice
  • Overview
  • Reviews (325)
  • Photos (129)
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325 people have reviewed this hotel

Traveler rating
    166
    101
    35
    14
    9
See reviews for
62
189
2
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

When we arrived to this structure our expectations were so high but we ended up being disappointed. The room is very small, and not adequately scructured. They have almost no hanging space and the few hangers are plastic ones. Breakfast is essential, instead of proposing local specialties they have few options to choose from and terrible coffee. Last poing there... More

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Guildford
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed June 3, 2014

This is a cool looking hotel, but maze-like in the interior. However, it is fair to say the rooms are stunning, very large and modern. Well, modern in appearance as the wi-fi doesn't work in the rooms, only the lobby. The management were extremely unhelpful with any problems raised. One manager cut across me in Italian when I was talking... More

Was this review helpful? Yes 1
BasilianiResort, Responsabile relazioni pubbliche at Basiliani Resort & SPA, responded to this review
Google Translation

Gentili lettori di TripAdvisor, ci teniamo a precisare che su tutti i siti e portali è segnalato inequivocabilmente che la... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 30, 2014

Hotel itself is smart. But no customer service. We booked the hotel on having summer pool, and spa, but when we arrived, the pool was closed (last weekend in may), and spa was a hefty extra. Staff were rude when asked about it. Rest of the staff not friendly - total opposite of the rest of the customer service we... More

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BasilianiResort, Responsabile relazioni pubbliche at Basiliani Resort & SPA, responded to this review
Google Translation

Gentili lettori di TripAdvisor, ci teniamo a precisare che su tutti i siti e portali è segnalato inequivocabilmente che la... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2014

so, after traveling thru Italy for 4.5 months, i found basiliani resort the best! best rooms, best amenities, the absolute best pools and spa ever , the prices were the best in Italy in fact just a incredible stay in my life! people are wonderful, food was cooked to perfection. before i left i traveled over 400 mils to have... More

Was this review helpful? Yes 1
Belfast, United Kingdom
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 22, 2013

A beautiful spa hotel. Quite big - we had a bit of a walk to our room from reception - so we were glad we had small cases. The hotel is peaceful with beautiful tranquil gardens. Pool area lovely. Breakfast good - quite healthy. They clean it up pretty promptly so don't go down late. Also check out is 10am... More

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BasilianiResort, Direttore vendite at Basiliani Resort & SPA, responded to this review

Dear Guest, We would like to thank you very much for sharing with us your lovely review, we are pleased that you appreciated our hotel, Otranto and Salento in general, our staff tries every day to make our guest as confortable as possible and we're very happy when we succeed in this, thank you again and come back soon The... More

The Netherlands
Contributor
19 reviews 19 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 25, 2012

Efficiently run hotel, still very big. Not too close to the old town. Please avoid the seperate building with standard rooms. Management fortunately offered us another room in main building. Head out for the small beaches/bays slightly south and avoid large sandy beaches in otranto

Was this review helpful? Yes 2
Geneva, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2012

We stayed in this wonderful resort for only 4 nights (not enough !) and I can only confirm that this is one of the top resort I have ever been to. The family suite is big and very well done and very cozy. The restaurant is delicious with national and local food of a very good quality, great diversity as... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 2, 2011

This review is for the seperate building that has the 'classic' rooms in only. The reason for this is because when you stay in this building you will feel like you are not a part of the resort. It has it's own awful breakfast room, it's own sepreate entrance (although you can take the very long walk from the other... More

Was this review helpful? Yes 2
Otranto, Italy
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 27, 2011

This place is run in a totally unprofessional way. They claim that breakfast is served until 10 am. We happened to arrive at the restaurant at 9:50 am and by nearly 10:00 they were taking out all the breakfast buffet. This morning the cleaning ladies were ringing at our door to clean up the room at 11:00 although we had... More

Was this review helpful? Yes 4
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Additional Information about Basiliani Resort & SPA

Address: Via Renis, snc, 73028 Otranto, Italy
Location: Italy > Puglia > Province of Lecce > Otranto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Basiliani Resort & SPA 4*
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Also Known As:
i Basiliani Hotel

129 photos of this hotel

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Amenities

Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Otranto #6 On the Beach Hotel in Otranto #7 Family Hotel in Otranto #8 Luxury Hotel in Otranto #11 Romantic Hotel in Otranto
Hotel Class
Number of rooms
127

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