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Basiliani Resort & SPA

#16 of 37 Hotels in Otranto
Certificate of Excellence
Via Renis, snc, 73028 Otranto, Italy
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1 room 1 adult
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Basiliani Resort & SPA
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601 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed October 24, 2015 via mobile

Beautiful grounds, and modern facilities but out of season, the outdoor pool is not heated and the indoor pool refuses access to any person or child under 16 yrs old. The reception and manager unable and unwilling to be at all flexible. We are a family of 7 and took three rooms for several days of family time at half... More 

Helpful?
Thank Paul C
Binyamina, Israel
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 3, 2015

We liked our stay very much. Hotel staff was very attentive and professional. We had 2 good dinners and went out for another one. Unfortunately we did not use the spa but our friend did and was very satisfied. We definitely recommend this hotel.

Helpful?
1 Thank Danny M
Ushuaia, Argentina
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 31, 2015 via mobile

The hotel is very modern. Rooms are big, clean, and well designed. Pool is great. Bring your own towels, or else you are charged to use theirs. I would recommend more of a pool menu. Wifi doesn't work near pool or in the room-very frustrating. Staff was very nice. We enjoyed our stay.

Helpful?
Thank Chichirichi69
London, United Kingdom
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 10, 2015

Recently spent a week at Basiliani Resort, and it helped make our holiday truly memorable. The resort is modern, clean and beautifully landscaped with lime trees, olive trees and rosemary all around. All the ladies at reception were wonderful, friendly and always willing to assist during our stay. Special thanks to Alessandra and Chiara at reception, and to the woman... More 

Helpful?
Thank luv_2_tvl15
London, United Kingdom
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 27, 2015

This is a fabulous resort, but not so good to stay in during February! Reception staff were friendly and attentive but the hotel had very few guests which made it feel a bit isolated. We asked for a room close to the reception as the resort is built on the side of a hill, so there were lots of steps/or... More 

Helpful?
Thank KUMALO_10
London, United Kingdom
Level Contributor
215 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
4 of 5 stars Reviewed November 7, 2014 via mobile

Staff on reception very friendly and room comfortable. Lovely grounds. No chairs in the room so brought two in from the balcony. No WiFi in the room either but we could sit in reception where there was a good free connection. Breakfast was poor. There were lots of empty plates and dishes where because there were not many guests they... More 

Helpful?
Thank Hopeful-Guest
Melbourne, Australia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 25, 2014

This is a beautiful resort, built in 2009 situated on expansive. stunning, perfectly kept grounds. It is a modern, stylish resort, large spaces, lots of light indoors, and a large pool area with perfectly clean, sparkling pool. The service was friendly and very professional. The hotel and rooms are very clean. Breakfast is great with a large selection of cereals,... More 

Helpful?
1 Thank RRLoveTravelling
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 4, 2014

The hotel is clinical. It has a nice and has a beautiful pool and just a 0 minute walk to the town. I was 6 months pregnant here and our room was almost a 5 minute walk to the reception/car/pool/breakfast room. You wouldn't want to stay here if you have any issues with steps or with young children. Perfect for... More 

Helpful?
1 Thank Catherinea84
Milan, Italy
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed July 13, 2014 via mobile

When we arrived to this structure our expectations were so high but we ended up being disappointed. The room is very small, and not adequately scructured. They have almost no hanging space and the few hangers are plastic ones. Breakfast is essential, instead of proposing local specialties they have few options to choose from and terrible coffee. Last poing there... More 

Helpful?
Thank FMP85
BasilianiResort, Responsabile reception at Basiliani Resort & SPA, responded to this review

Dear Sirs, You booked a Classic Room and the description is available on all web sites. I suggest you to try our Comfort rooms next time: a bit more expensive than Classic room but very comfortable! Best Regards More 

Guildford
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed June 3, 2014

This is a cool looking hotel, but maze-like in the interior. However, it is fair to say the rooms are stunning, very large and modern. Well, modern in appearance as the wi-fi doesn't work in the rooms, only the lobby. The management were extremely unhelpful with any problems raised. One manager cut across me in Italian when I was talking... More 

Helpful?
1 Thank Counsel83
BasilianiResort, Responsabile relazioni pubbliche at Basiliani Resort & SPA, responded to this review
Google Translation

Gentili lettori di TripAdvisor, ci teniamo a precisare che su tutti i siti e portali è segnalato inequivocabilmente che la... More 

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