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Residence CGH Hameau de Pierre Blanche

Allee Des Diligences, 74310 Les Houches, France
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Residence CGH Hameau de Pierre Blanche
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A recent review
3 of 5 stars Reviewed December 30, 2013
Penny F Geneva, Switzerland
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34 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geneva, Switzerland
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 30, 2013

It was a good location but our 2 bedroom chalet was smaller that what we thought. The pictures online made it seem bigger. There was no fireplace. We arrived at noon to drop off ski equipment before making another trip (from Geneva) and there was no one on site to help us until 4 pm. There seemed to be an... More 

Was this review helpful? Yes 3
GIROUDg, Directeur at Residence CGH Hameau de Pierre Blanche, responded to this review

Dear Guest, Thank you for this comment. At first, we are sorry for this "felt" which we take into account. This one remains to separate from the quality of the reception and from the service that we lavish on our hosts. Apartments are available from 5:00 pm, as it is to explain to the reservation. We are delighted to see... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 7, 2013 via mobile

I stayed for 4 nights for an end of season ski trip with my wife and 2 daughters. The location was fantastic for the ski lift and the all important rental location. (Battinder sports, v.friendly with ski storage) Views of mont blanc were surreal from our chalet. We did not have to walk a long distance in ski boots and... More 

Was this review helpful? Yes 1
GIROUDg, Directeur at Residence CGH Hameau de Pierre Blanche, responded to this review

Dear Guest, We thank you for this opinion on your stay in our Residence CGH "Le hameau de Pierre Blanche". Your comments on our establishment and our team are very appreciated. Looking forward to welcoming you again, Best Regards, More 

London, United Kingdom
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 3, 2012

Was very pleased with the chalet, we arrived very early but this wasn't a problem and they let us into our room. The apartment was small but had everything we needed. They have lots of nice touches - you can order fresh bread and other boulangerie items and will find them hanging on your door the next morning - very... More 

Was this review helpful? Yes 2
Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 3, 2012

We are a party of 2 adults, writing this review whilst staying at Pierre Blanche, and feel compelled to report on the outstanding service we have received from the management and reception staff, who have gone out of their way to accommodate all our needs. From ensuring our satisfaction with our apartment; ordering a grocery welcome pack; arranging delivery of... More 

Was this review helpful? Yes 5
Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 22, 2012

Beautiful Hotel, staff were helpful and very friendly. We couldnt've been happier with the quality of the hotel, it was such an idyllic setting. Receptionists were more than happy to make calls to arrange taxi's etc. We will be back for sure!!

Was this review helpful? Yes 1
Geneva
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed February 20, 2012

I stayed one week in this fabulous residence in February 2012 with my husband and our daughter of 2.5 years. We had such a nice time in the residence! The reception, which is in the main chalet, is beautiful and elegant with its chimney and view on the swimming pool. The staff is very friendly and helpful. They booked many... More 

Was this review helpful? Yes 2
Singapore, Singapore
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 17, 2012

This is a tricky review to write. On one hand, we have an excellent location, good amenities and nice lodgings. On the other hand, however, we have the service which detracted hugely from the experience. From an establishment of this quality, I would expect service to match but was instead treated to rudeness, snobbery and what bordered on open disdain.... More 

Was this review helpful? Yes 5
Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 13, 2012

The chalets were beautiful and cozy and the spa facilities well maintained and clean. That said, the receptionists were hugely unhelpful. They refused to make a local call for us to change a dinner reservation, they wouldn't give us a bin bag even though we had been told we would be charged 80 euro if the fride wasn't clean and... More 

Was this review helpful? Yes 7
pierrebl, Directeur général at Residence CGH Hameau de Pierre Blanche, responded to this review

Dear guests, Many thanks for taking time to share your comments on Trip advisor. Our customers' observations are a priority for us as they help us to improve our services. We read your comments and be sure we feel sorry that your stay wasn't as good as you expected, especially concerning this misunderstanding with the reception that may have left... More 

Bolton
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 30, 2012

We (5 adults, 1 two year old and 1 one year old) stayed and skied from this accomodation for 1 week and stayed in the largest type of accomodation (3 bed which can sleep up to 8 adults). The accomodation was the best self catering we have ever stayed in and we have been sking for the last 25 years... More 

Was this review helpful? Yes 4
Totleigh Towers
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 26, 2012

Excellent base for skiing with younger children. We were in a six bedded apartment which was cosy but had all the essentials - but be aware that the kitchen/living room has to double as bedroom if you are going to sleep six. The kitchen area has combination oven and a halogen hob, a dishwasher and all the cooking equipment you... More 

Was this review helpful? Yes 3
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