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Kyriad Marne-la-Vallee Torcy

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3 Avenue Jean Moulin, 77200 Torcy, Marne-la-Vallee, France
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Kyriad Marne-la-Vallee Torcy
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Ranked #1 of 6 Hotels in Torcy
A recent review
5 of 5 stars reviewed 5 days ago
whizz_2001 Ossett
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290 reviews from our community

Traveler rating
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    121
    80
    28
    17
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129
45
5
53
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Ossett
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We used this hotel on our first and last night visiting Euro Disney in order to make the most of our passes to the park.. It is clean and great location for the supermarket and close to Euro Disney. No problems. Although breakfast could be more reasonably priced as we ended up eating in the shopping centre as it was... More 

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West Midlands
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is fairly basic, but we found it perfectly clean and comfortable for a three night break. We planned to be out most of the day time in either the parks or Paris so just needed somewhere to sleep. The breakfast is fine, good selection of cereal, croissants, pastries, fruit, yogurts etc plus hot sausages and eggs. The eggs... More 

Was this review helpful? Yes
Kyriad M, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

It's a pleasure to read that you appreciated all the services of our hotel. I would not miss to transmit your comment to the entire staff. See you very soon for your next stay! Best regards More 

Gravesend, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Kyriad Hitel at Torcy near Paris was exactly as it advertised itself. A clean friendly budget hotel just a few stops from the Disney Centre. We spent 2 nights there to meet some people who live locally and it made the ideal base. The room was well maintained and cleaned daily. All the staff were friendly and efficient. The... More 

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Audrey P, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Dear Customer, We acquainted with your comment and we thank you for it. We are happy to notice that you appreciated the situation of our hotel, near Disneyland and at 25 minutes of the center of Paris. We are delighted to notice that you appreciated our breakfast with a large choice, and the housekeeping of our hotel. We shall not... More 

Peterborough, England, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

I visited here on a school trip for two nights, the rooms were suitable for our needs as we were out all day and spent only a small amount of time actually on site! The breakfast was limited however there was ample amounts for what you need! My only issue was that the carpet was ripped and fraying near the... More 

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Audrey P, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Dear Customer, We acquainted with your comment and we thank you for it. We are happy to notice that you appreciated our hotel. It's important for us to get your return after your stay. The situation of the hotel is a very appreciated of our guest. For the breakfast, I'm desappointed about the choice that you did'nt like. We are... More 

West Yorkshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 1, 2015

Me and my family stayed here for 2 nights as part of a package booking for Disneyland Paris. The hotel was basic but had everything we needed. We had 3 single beds and a cot for our one year old, so we just moved it around a little to suit our needs better. The staff were incredibly friendly and helpful.... More 

Was this review helpful? Yes 3
Lina A, Gérant at Kyriad Marne-la-Vallee Torcy, responded to this review
Google Translation

Cher client, Je vous remercie d'avoir pris le temps de nous faire partager votre avis et de nos faire un... More 

Kingston upon Thames, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 29, 2014

but reception staff were lovely , quick check in , room was clean with basic room to move , had a tv , kettle , shower /bathroom . Wifi didn't really bother me that it was not available I was on a trip with my son , breakfast was adequate especially as it was free , yes we did have... More 

Was this review helpful? Yes 3
Lina A, Gérant at Kyriad Marne-la-Vallee Torcy, responded to this review

Dear customer, thank you for sharing with us your experience in our hotel. Being in a process of continuous improvement, the opinions of our guests are welcome. I will share your comments with my team and we are pleased that you have enjoyed your stay and that our team has met your expectations. Hoping to see you in our hotel.... More 

Oudenbosch, The Netherlands
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 3, 2014

The hotel is a 10 minutes drive away from Disneyland. Our room was a bit small for 3 persons, but it was very clean and the beds were fine. Bathroom may need an update, but it was good enough for a short trip to Disneyland. There's also free wifi in the hotel which worked fine for the three of us.... More 

Was this review helpful? Yes 1
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, Thank you to have made a return concerning your stay. The opinion of our customers is a source of constant improvement. Thank you for the compliments on the quality of the hotel, I am going to share your opinion with my team. We have the concern of the client satisfaction and this comes first with a warm welcome and... More 

Staffordshire
Top Contributor
102 reviews 102 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed September 22, 2014

Having read recent trip advisor reviews I had some reservations about our stay.All reservations were dispelled by a delightful 3 night stay.Service at reception was good rooms clean and quiet plenty of soap and shower gel good breakfasts.Only slight moan was access to WiFi it did always work albeit slow but hey it is France!!!

Was this review helpful? Yes
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, Thank you to have made for us a return concerning your stay, the opinion of our customers is a source of constant improvement. Thank you for the compliments, I am going to share them at once to my team. A smiling and professional welcome is a priority for us all. Our objective is to give full and complete satisfaction... More 

Plymouth, United Kingdom
Top Contributor
56 reviews 56 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 17, 2014

We stayed here for 3 nights on a recent Coach trip to Paris. We arrived late in the evening but the receptionist was very welcoming and helpful. The room was good, no frills, quiet and very comfy, it had all we needed. The Wifi signal was a bit hit and miss but wasn't an issue. Breakfast was continental, plentiful and... More 

Was this review helpful? Yes
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, We thank you for having announced us your comments. The opinion of our customers is a source of constant improvement. Thank you for the compliments, I am going to share them at once to my team. A smiling and professional welcome is a priority. I am also delighted that you had a good stay in our establishment. We shall... More 

Milan, Italie
1 review
2 of 5 stars Reviewed September 17, 2014

I scratched all night long after contact with the mattress and I had a cutaneous rush. I think it was a episode, but anyway very unpleasant Breakfast was very poor, and afterall not that high quality (the price/quality was totally wrong)

Review collected in partnership with Kyriad.com - Louvre Hotels Group

Was this review helpful? Yes
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Dear customer, We thank you for be shared your vision of our hotel. Being in a constant approach(initiative) of improvement, the notices of our customers are welcome. I am sorry for the discomfort you had for your sleep, we are going to verify at once the mattress on which you slept. I am also going to speak to the person... More 

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