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All 6 Torcy hotels

Kyriad Marne-la-Vallee Torcy

3.0 of 5 Hotel   |   3 Avenue Jean Moulin, 77200 Torcy, Marne-la-Vallee, France
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Kyriad Marne-la-Vallee Torcy
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Ranked #1 of 6 Hotels in Torcy
A recent review
3 of 5 stars reviewed 2 weeks ago
Dominica86 Oudenbosch, The Netherlands
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237 reviews from our community

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    101
    66
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107
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oudenbosch, The Netherlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is a 10 minutes drive away from Disneyland. Our room was a bit small for 3 persons, but it was very clean and the beds were fine. Bathroom may need an update, but it was good enough for a short trip to Disneyland. There's also free wifi in the hotel which worked fine for the three of us.... More

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Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, Thank you to have made a return concerning your stay. The opinion of our customers is a source of constant improvement. Thank you for the compliments on the quality of the hotel, I am going to share your opinion with my team. We have the concern of the client satisfaction and this comes first with a warm welcome and... More

Staffordshire
Top Contributor
95 reviews 95 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having read recent trip advisor reviews I had some reservations about our stay.All reservations were dispelled by a delightful 3 night stay.Service at reception was good rooms clean and quiet plenty of soap and shower gel good breakfasts.Only slight moan was access to WiFi it did always work albeit slow but hey it is France!!!

Was this review helpful? Yes
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, Thank you to have made for us a return concerning your stay, the opinion of our customers is a source of constant improvement. Thank you for the compliments, I am going to share them at once to my team. A smiling and professional welcome is a priority for us all. Our objective is to give full and complete satisfaction... More

Plymouth, United Kingdom
Top Contributor
50 reviews 50 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights on a recent Coach trip to Paris. We arrived late in the evening but the receptionist was very welcoming and helpful. The room was good, no frills, quiet and very comfy, it had all we needed. The Wifi signal was a bit hit and miss but wasn't an issue. Breakfast was continental, plentiful and... More

Was this review helpful? Yes
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, We thank you for having announced us your comments. The opinion of our customers is a source of constant improvement. Thank you for the compliments, I am going to share them at once to my team. A smiling and professional welcome is a priority. I am also delighted that you had a good stay in our establishment. We shall... More

Milan, Italie
1 review
2 of 5 stars Reviewed 4 weeks ago

I scratched all night long after contact with the mattress and I had a cutaneous rush. I think it was a episode, but anyway very unpleasant Breakfast was very poor, and afterall not that high quality (the price/quality was totally wrong)

Review collected in partnership with Kyriad.com - Louvre Hotels Group

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Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Dear customer, We thank you for be shared your vision of our hotel. Being in a constant approach(initiative) of improvement, the notices of our customers are welcome. I am sorry for the discomfort you had for your sleep, we are going to verify at once the mattress on which you slept. I am also going to speak to the person... More

Durham, United Kingdom
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 12, 2014

Stayed here in July on a Goldcrest trip to Paris. Room was a bit dingy & could do with a lick of paint. Bathroom was equally grim however all was clean & the bed was comfortable. There was a kettle in the room but no cups & no coffee/tea/sugar & when I asked at reception was told they don't provide... More

Was this review helpful? Yes 1
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, We thank you for having announced us your comments. The opinion(notice) of our customers is a source of constant improvement. I am sorry that you had all the necessary products of welcome which we give. I am immediately going to speak about it to the person in charge. I took note well of the comment on the bar and... More

Birmingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 2, 2014

I read some really positive reviews about this hotel on Trip Advisor and so I felt comfortable reserving a three night stay here. We booked this hotel from Sat 30th August 2014 for three nights and had driven eight hours from Bergerac to arrive here. Our plan was to stop here to visit Disneyland before heading home to the UK.... More

Was this review helpful? Yes
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, We acquainted with your comments and we thank you for it. Being in a constant approachof improvement, the opinion of all our customers are welcome. On the web site it is specified that our restaurant is closed from Friday evening till Sunday evening. I am thus surprised because you send us a remark on this matter. We propose an... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2014

Staff are fantastic! Very clean presentable hotel with friendly staff. Breakfast very nice and reasonably priced restaurant. 2 minutes walk to train into either paris or disney, Cant thank the staff enough for our numerous trips to this amazing hotel! MP Pygalls

Was this review helpful? Yes 2
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, We acquainted with your comments and we thank you for it. Being in a constant approach of improvement, the opinion of all our customers are welcome. Thank you for all the compliments which you gave us. Our objective is to give a full and complete satisfaction of all our customers. We try to make so that they feel at... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2014

Confortable hotel. Not luxury but great for a short stay. Excelent location for a disneyland journey. So close to transport RER to Paris and Disney, 100m. Recomend. Good breakfast. Multilanguage receptionist. Luggage room. Soundproof rooms.

Was this review helpful? Yes 1
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Dear customer, Thank you to have taken time to write us. Being in a constant approach of improvement, the notices of our customers are welcome. Thank you for the compliments. I am going to share them to my team. Thank you for your opinion on the breakfast because we worked a lot on it, so that it is advisable in... More

Ipswich, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 18, 2014

We were booked into this hotel as part of a Goldcrest Tour, but I would happily stay there again if I went back to Paris/ Disneyland. Best features were the friendly and helpful staff, the excellent restaurant, it's closeness to the station which meant we could easily travel into Paris. The room was fine, beds comfortable, although the bathroom was... More

Was this review helpful? Yes
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, We thank you for be shared your vision of our hotel. The opinion of all our customers is a source of improvement. All the team makes its maximum to welcome all our guest as well as they can. We like welcoming families during the periods of holidays. I am delighted that the quality of the restaurant have you more,... More

Liverpool, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 17, 2014 via mobile

We stayed here during a trip to Disneyland paris with Goldcrest holidays. It is not far from disney and the train station is over the road. Basic but clean, with comfy beds. It is a little tired and needs renovation but the staff was friendly and breakfast was excellent. Good place to stay if you want to save some cash... More

Was this review helpful? Yes 1
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, We acquainted with your comments, and we thank you for it. The opinion of our customer is a source of improvement. We are delighted that your stay takes place well, a smiling and proffessionnal welcome is a priority for us. I thank you for the compliments on the quality of the breakfast, we put lots of efforts recently, to... More

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Additional Information about Kyriad Marne-la-Vallee Torcy

Address: 3 Avenue Jean Moulin, 77200 Torcy, Marne-la-Vallee, France
Phone Number:
Location: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Torcy
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kyriad Marne-la-Vallee Torcy 3*
Number of rooms: 85
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Also Known As:
Kyriad Marne-La-Vallee Torcy Hotel Torcy

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