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All 6 Torcy hotels

Kyriad Marne-la-Vallee Torcy

3.0 of 5 Hotel   |   3 Avenue Jean Moulin, 77200 Torcy, Marne-la-Vallee, France
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Ranked #2 of 6 Hotels in Torcy
A recent review
3 of 5 stars Reviewed October 29, 2014
Sally01142926 Kingston upon Thames, United Kingdom
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255 reviews from our community

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113
39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kingston upon Thames, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 29, 2014

but reception staff were lovely , quick check in , room was clean with basic room to move , had a tv , kettle , shower /bathroom . Wifi didn't really bother me that it was not available I was on a trip with my son , breakfast was adequate especially as it was free , yes we did have... More 

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Lina A, Gérant at Kyriad Marne-la-Vallee Torcy, responded to this review

Dear customer, thank you for sharing with us your experience in our hotel. Being in a process of continuous improvement, the opinions of our guests are welcome. I will share your comments with my team and we are pleased that you have enjoyed your stay and that our team has met your expectations. Hoping to see you in our hotel.... More 

Oudenbosch, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed October 3, 2014

The hotel is a 10 minutes drive away from Disneyland. Our room was a bit small for 3 persons, but it was very clean and the beds were fine. Bathroom may need an update, but it was good enough for a short trip to Disneyland. There's also free wifi in the hotel which worked fine for the three of us.... More 

Was this review helpful? Yes
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, Thank you to have made a return concerning your stay. The opinion of our customers is a source of constant improvement. Thank you for the compliments on the quality of the hotel, I am going to share your opinion with my team. We have the concern of the client satisfaction and this comes first with a warm welcome and... More 

Staffordshire
Top Contributor
95 reviews 95 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 22, 2014

Having read recent trip advisor reviews I had some reservations about our stay.All reservations were dispelled by a delightful 3 night stay.Service at reception was good rooms clean and quiet plenty of soap and shower gel good breakfasts.Only slight moan was access to WiFi it did always work albeit slow but hey it is France!!!

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Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, Thank you to have made for us a return concerning your stay, the opinion of our customers is a source of constant improvement. Thank you for the compliments, I am going to share them at once to my team. A smiling and professional welcome is a priority for us all. Our objective is to give full and complete satisfaction... More 

Plymouth, United Kingdom
Top Contributor
52 reviews 52 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 17, 2014

We stayed here for 3 nights on a recent Coach trip to Paris. We arrived late in the evening but the receptionist was very welcoming and helpful. The room was good, no frills, quiet and very comfy, it had all we needed. The Wifi signal was a bit hit and miss but wasn't an issue. Breakfast was continental, plentiful and... More 

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Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, We thank you for having announced us your comments. The opinion of our customers is a source of constant improvement. Thank you for the compliments, I am going to share them at once to my team. A smiling and professional welcome is a priority. I am also delighted that you had a good stay in our establishment. We shall... More 

Milan, Italie
1 review
2 of 5 stars Reviewed September 17, 2014

I scratched all night long after contact with the mattress and I had a cutaneous rush. I think it was a episode, but anyway very unpleasant Breakfast was very poor, and afterall not that high quality (the price/quality was totally wrong)

Review collected in partnership with Kyriad.com - Louvre Hotels Group

Was this review helpful? Yes
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Dear customer, We thank you for be shared your vision of our hotel. Being in a constant approach(initiative) of improvement, the notices of our customers are welcome. I am sorry for the discomfort you had for your sleep, we are going to verify at once the mattress on which you slept. I am also going to speak to the person... More 

Durham, United Kingdom
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 12, 2014

Stayed here in July on a Goldcrest trip to Paris. Room was a bit dingy & could do with a lick of paint. Bathroom was equally grim however all was clean & the bed was comfortable. There was a kettle in the room but no cups & no coffee/tea/sugar & when I asked at reception was told they don't provide... More 

Was this review helpful? Yes 1
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, We thank you for having announced us your comments. The opinion(notice) of our customers is a source of constant improvement. I am sorry that you had all the necessary products of welcome which we give. I am immediately going to speak about it to the person in charge. I took note well of the comment on the bar and... More 

Birmingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed September 2, 2014

I read some really positive reviews about this hotel on Trip Advisor and so I felt comfortable reserving a three night stay here. We booked this hotel from Sat 30th August 2014 for three nights and had driven eight hours from Bergerac to arrive here. Our plan was to stop here to visit Disneyland before heading home to the UK.... More 

Was this review helpful? Yes
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, We acquainted with your comments and we thank you for it. Being in a constant approachof improvement, the opinion of all our customers are welcome. On the web site it is specified that our restaurant is closed from Friday evening till Sunday evening. I am thus surprised because you send us a remark on this matter. We propose an... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2014

Staff are fantastic! Very clean presentable hotel with friendly staff. Breakfast very nice and reasonably priced restaurant. 2 minutes walk to train into either paris or disney, Cant thank the staff enough for our numerous trips to this amazing hotel! MP Pygalls

Was this review helpful? Yes 2
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, We acquainted with your comments and we thank you for it. Being in a constant approach of improvement, the opinion of all our customers are welcome. Thank you for all the compliments which you gave us. Our objective is to give a full and complete satisfaction of all our customers. We try to make so that they feel at... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2014

Confortable hotel. Not luxury but great for a short stay. Excelent location for a disneyland journey. So close to transport RER to Paris and Disney, 100m. Recomend. Good breakfast. Multilanguage receptionist. Luggage room. Soundproof rooms.

Was this review helpful? Yes 1
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Dear customer, Thank you to have taken time to write us. Being in a constant approach of improvement, the notices of our customers are welcome. Thank you for the compliments. I am going to share them to my team. Thank you for your opinion on the breakfast because we worked a lot on it, so that it is advisable in... More 

Ipswich, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 18, 2014

We were booked into this hotel as part of a Goldcrest Tour, but I would happily stay there again if I went back to Paris/ Disneyland. Best features were the friendly and helpful staff, the excellent restaurant, it's closeness to the station which meant we could easily travel into Paris. The room was fine, beds comfortable, although the bathroom was... More 

Was this review helpful? Yes
Jérémy V, Directeur général at Kyriad Marne-la-Vallee Torcy, responded to this review

Hello, We thank you for be shared your vision of our hotel. The opinion of all our customers is a source of improvement. All the team makes its maximum to welcome all our guest as well as they can. We like welcoming families during the periods of holidays. I am delighted that the quality of the restaurant have you more,... More 

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Additional Information about Kyriad Marne-la-Vallee Torcy

Address: 3 Avenue Jean Moulin, 77200 Torcy, Marne-la-Vallee, France
Phone Number:
Location: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Torcy
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kyriad Marne-la-Vallee Torcy 3*
Number of rooms: 85
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Also Known As:
Kyriad Marne-La-Vallee Torcy Hotel Torcy

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