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All 14 Gerlos hotels

Kroeller Family Resort

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3.0 of 5 Resort (All-Inclusive)   |   Gerlos 21, Gerlos 6281, Austria
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  • Reviews (12)
  • Photos (6)
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Kroeller Family Resort
Ranked #7 of 14 hotels in Gerlos
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12 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Any
English first
Hitchin, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 9, 2014

Booked with friends who have 2 young kids for end of season ski trip. Great drive down, and warm greeting; followed by invitation to have lunch. We got an upgrade to 2 family suites so were opposite each other. Rooms great, with ample storage space, towels provided for shower and pool together with dressing gowns. Food was lovely; great buffet... More

Was this review helpful? Yes 1
Kent, England
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed September 8, 2013

We booked a Kroeller Apartment for our family of 2 adults, 2 teenagers and 1 child for a week in the summer holidays. The room was large with 2 separate sleeping areas, each with an ensuite, one a bath and one a shower room. There was plenty of cupboard space, a kettle, a fridge, a safe, child toilet seat and... More

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Tel Aviv, Israel
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 7, 2013

we were 3 families with little children (ages 4-11 y). the hotel is new and well eqwiped, the stuff in nice especially if you talk german. if you are planning to stay in the hotel without traveling around the area, you will find it very good since the children have so much to do indoors. the problem starts if you... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed August 23, 2013

Came here with hubby and two children (5 and 1) in August and we had a thoroughly fabulous time. The hotel is squeaky clean, the staff bent over backwards to accommodate special wishes, and the spacious and well equipped childcare facilities and uber-friendly staff put any UK nursery to shame. There are plenty of outdoorsy things to do; pony or... More

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Uckfield, United Kingdom
1 review
5 of 5 stars Reviewed April 6, 2013

This hotel is outstanding , friendly and immaculately clean.Food is restaurant quality. family run with warm Austrian welcome from Mateus and his parents and all the staff, Unbelievably accommodating for families from the dressing gowns laid on the beds for all the kids , the swimming bag to put your towels in, the enormous array of baby foods/high chairs ,... More

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Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 29, 2013 via mobile

Fantastic kinderhotel and it was perfect for our young children aged 2 and 5 yrs. Kids clubs were super, they took my 2 year old pony riding and to visit the pet farm right beside the hotel. She didn't ski this holiday but she was kept entertained. Ski area for us was a short bus ride away, with the bus... More

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Birmingham, United Kingdom
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 26, 2013

This is the second Kinderhotel we have stayed in and again it provided a great family holiday. The family suites are large and comfortable with a small fridge and kettle, which helps with small children. The facilities for children were fantastic. The children's clubs were immaculately clean, full of fun toys and activities and staffed by professional friendly staff who... More

Was this review helpful? Yes 1
Hitchin, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2013

Fantastic family friendly - esp for smaller children. Food was excellent and any request was accommodated if they could. Easy peasy to get to the ski slope. Ski bus stopped outside the hotel every 15 mins and went to the gondola - 15 mins. Plenty of space in the car park if you preferred to take the car.

Was this review helpful? Yes 1
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2012

A great hotel run by very helpful family. They could not have been more helpful. We were part of a group from England of 5 families. 2 staying in the sister hotel and 3 staying at Kroeller. Having done the usual rip off French Alpine resorts, this whole experience was very refreshing. The suite was perfect with loads of room... More

Was this review helpful? Yes 2
Tilburg, Noord-Brabant, Netherlands
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2012

I've been quite some times in the Austrian Alps in Winter time but never in Summer. Knowing the crowdy hotels (often heavily overpriced) I was pleasantly surprised by the GREAT service and excellent price/value at Hotel Kroeller. It is not in the centre of Gerlos but a small hamlet some 4 km from Gerlos centre. No problem cause the walk... More

Was this review helpful? Yes 1
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Additional Information about Kroeller Family Resort

Address: Gerlos 21, Gerlos 6281, Austria
Location: Austria > Austrian Alps > Tirol > Gerlos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kroeller Family Resort 3*

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Amenities

Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool
Hotel Style
#5 Spa Hotel in Gerlos
Hotel Class
Number of rooms
36

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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