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Hotel Ibis Melbourne Glen Waverley

297 Springvale Road, Glen Waverley, Monash, Victoria 3150, Australia
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Hotel Ibis Melbourne Glen Waverley
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361 Reviews from our TripAdvisor Community

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Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the first time I travelled through here. The room looks out to a beautiful tree-lined neighborhood. The room facing the front has wonderful view of the sun setting in a distance. I was not expecting this to be such a nice hotel. Groups of Chinese tourists, but the staff handle them very well. There is a very vibrant... More 

Helpful?
Thank Enfam
Sydney, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here often, I guess I keep coming back because its a convenient location. The staff are friendly, the rooms are clean and tidy. Also the local restaurants and Cafés are all walking distance.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Craig H
ibisGlenWaverleyGM, General Manager at Hotel Ibis Melbourne Glen Waverley, responded to this review

Dear Craig H, Thank you very much for taking the time to share your feedback regarding your experiences at ibis Melbourne Glen Waverley. Furthermore, thank you for your loyalty to the hotel, we love seeing familiar faces and getting to know our guests better through repeat visits. I am very pleased to hear that you find the staff friendly and... More 

London
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 31, 2015

-shower only for people not taller tham 175 cm , Shower head too low -Internet Is slow and not free -Choose a Room with an even number as ..2, 0r ..4, or ..6 the view is much better - The Carpet of the corridor stinks a littel bit sorry -6 floor, on the metal roof you'll hear running birds, nice

Helpful?
Thank alfonso m
Melbourne, Australia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 30, 2015

Our annual two night stopover for Christmas to visit family and friends. Nice big room (upgraded) with basic facilities. My only complaint is about the other guests (a large group of tourists) who did not understand the etiquette of making way in the foyer. They did not seem to understand the need to leave without knocking and yelling on the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank PetraK915
Newcastle, New South Wales, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 9, 2015 via mobile

firstly dissapointed in this hotel for many reasons 1. extremely poor wifi signal in rooms and horribly slow capped 512kbit connection, next to useless if the signal in your room is weak making it trickle ipad and galaxy note 4 same issues 2. cramped shower making me feel caustraphobic of morning not to mention water was banking up on the... More 

Helpful?
Thank Shawn C
ibisGlenWaverleyGM, General Manager at Hotel Ibis Melbourne Glen Waverley, responded to this review

Dear Shawn, Thank you very much for taking the time to share your thoughts of ibis Melbourne Glen Waverley following your recent stay. I am very sorry that this stay did not meet your expectations, please accept my sincerest apologies. This is obviously very disappointing feedback that I will most certainly address where necessary. We have recognised the need to... More 

Sydney
Level Contributor
114 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed November 21, 2015

Room is basic, clean. The pillows are horrendous though - seriously, I woke with a bad neck - no excuse for crap pillows in a hotel when you're paying a pretty high rate per night in the suburbs. On the positives, staff were friendly and did what they could to make check-in, check-out and breakfast run as smoothly as possible.... More 

Helpful?
1 Thank MangoRacin
ibisGlenWaverleyGM, General Manager at Hotel Ibis Melbourne Glen Waverley, responded to this review

Dear MangoRacin, Thank you very much for taking the time to share your feedback regarding your recent stay at ibis Melbourne Glen Waverley. I am sincerely sorry to hear that the pillows caused such discomfort. As a result of your feedback, we are currently in the process of replacing all of the pillows in the hotel to ensure that this... More 

Cremorne, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed November 20, 2015

Nice styled room. Tidy, quiet and comfortable. Would have liked to be able to see the TV from the desk space. But the way the room was designed the TV was on the wall. At your back when at the desk. So if you have room service you have to eat it looking out the window. Modern bathroom. A little... More 

Helpful?
Thank njbreeze
ibisGlenWaverleyGM, General Manager at Hotel Ibis Melbourne Glen Waverley, responded to this review

Dear njbreeze, Thank you so much for taking the time to write such a detailed review regarding your recent stay at ibis Melbourne Glen Waverley. I'm not quite sure where to start, so let's go with the positives... I am very pleased to read that you found the room to be clean, quiet and comfortable, it is always nice to... More 

Melbourne, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 15, 2015

Good standard hotel, handy to restaurants and train in suburban Melbourne. Rooms are small and really only set up for one person. Limited wardrobe space, luggage space and no comfortable place to sit. Price for parking and Internet were excessive for the location (our next stop was Southbank in central Melbourne, and paid half the price for these items)

Helpful?
Thank yarpos
ibisGlenWaverleyGM, General Manager at Hotel Ibis Melbourne Glen Waverley, responded to this review

Dear yarpos, Thank you very much for taking the time to share your feedback regarding your recent stay at ibis Melbourne Glen Waverley. We very much appreciate the opportunity to improve our product and service. We are currently in the process of upgrading all of guest internet hardware and commencing a new agreement with a third party provider which will... More 

Sydney, Australia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 15, 2015

The staff at the Ibis Glen Waverley are amazingly caring and helpful. My husband and I made a rush trip to Melbourne to be with dad in Intensive Care. Our stay has been a day to day prospect not knowing how long we would be here. The staff have been kind and helpful as we have extended on a day... More 

Helpful?
Thank Tracey W
ibisGlenWaverleyGM, General Manager at Hotel Ibis Melbourne Glen Waverley, responded to this review

Dear Tracey W, I am very sorry to hear that you had to travel to Melbourne under such circumstances. The very least we could do was to assist with making you and your husband as comfortable as possible during your stay at the hotel. I hope that your dad is recovering and that next time you are in Melbourne you... More 

Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 11, 2015

As Accor Advantage Plus members we get extremely good rates at Ibis hotels, and Glen Waverley is a regular haunt. The staff are great; they will do whatever they can to assist and make the stay more comfortable. The rooms are smallish but adequate for 2 adults, and when visiting with our children we can afford to get 2 rooms... More 

Helpful?
Thank Simon L
ibisGlenWaverleyGM, General Manager at Hotel Ibis Melbourne Glen Waverley, responded to this review

Dear Simon L, Firstly, thank you very much for your loyalty to Accor and being one of our very important Accor Plus members. I am glad to hear that you get good value from the program. We very much appreciate you taking the time to share your feedback online and I know that the team takes away a great deal... More 

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