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Quest Glen Waverley

4.5 of 5 353-361 Springvale Road, Glen Waverley, Monash, Victoria 3150, Australia
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Quest Glen Waverley
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Quest Glen Waverley
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49 reviews from our community

Traveler rating
    13
    27
    4
    2
    3
See reviews for
13
4
3
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (7)
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qld
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were visiting Relative in Nursing home nearby for a couple of days. The Quest was excellent, and as others commented even though very busy road outside the window double glazing cancelled the road noise. if you were coming from Melbourne or the airport the station is 1 km away, so a taxi or bus is needed to get to... More 

Was this review helpful? Yes 1
Adelaide, Australia
Top Contributor
52 reviews 52 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Helpful and friendly at check in was a good start. Then the two-bedroom apartment was exactly what you want - really clean, nice and modern and with everything you could need. Shops, railway station and a restaurant strip are within a few minutes walk. It seems that Quest is again a very reliable choice

Was this review helpful? Yes 1
Perth
Top Contributor
51 reviews 51 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

An excellent, overall quiet location, close to shops and restaurants. Although it is on a main road, the apartments themselves are quiet and with double-glazing on the side closest to the road. Apartments are well-stocked with laundry facilities in each. The parking is excellent and reasonably priced, and particularly good was the fact that I could order from some local... More 

Was this review helpful? Yes
Paul G, Manager at Quest Glen Waverley, responded to this review

Dear Marijke, Thank you for taking the time to provide feedback on your recent stay and I am pleased that you enjoyed your stay with us (despite some noisy guests). The restaurant delivery service is indeed a fantastic option for those not wishing to cook for themselves and many of our guests take advantage of it. Our location to shops... More 

Singapore, Singapore
Top Contributor
57 reviews 57 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Love the two bedroom .. Perfect for business and recreational visit. There are free hot drinks by the reception and newspaper. It helps that the mall is nearby and daily essentials can be brought so that we can have some cooking done in the apartment. Train station is a 15 mins walk. Will recommend this apartment!

Was this review helpful? Yes
Paul G, Manager at Quest Glen Waverley, responded to this review

Dear Ang W, Thanks for your review. I' m pleased that you enjoyed your stay with us and were able to take advantage of our great location and in room facilities. Look forward to having you stay again. More 

canberra
Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is our third stay at this time of the year (we have been here for christmas for the last three years). I'm writing this up as a party is going on outside my room - very rowdy, noisy and no doubt alcohol induced. Reception is unattended - and a phone number for "emergencies" (not sure if noise issues are... More 

Was this review helpful? Yes
Paul G, Manager at Quest Glen Waverley, responded to this review

Dear Barn72 Thank you for your feedback. I'm sorry that your return visit was not as good as previous stays. The Night Manager lives on site and is certainly available to deal with issues such as this. Had he been contacted then the issue would certainly have been dealt with. It is rare that we have noise issues but the... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 of 5 stars Reviewed December 16, 2014

It is with great disappointment that it has had to come to this however I feel like everyone needs to know how I have been treated during the reservation process at Quest Glen Waverley. I called Quest Glen Waverley on Thursday the 11th December wanting to book a 2 bedroom apartment on the 31st December for one night, for me... More 

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Paul G, Manager at Quest Glen Waverley, responded to this review

Dear Kush P Thank you for your review and I must say I am disappointed with your feedback. I clearly recall the conversation and the numerous apologies offered to you for our error. I also clearly recall the efforts I put in to find suitable alternative accommodation for you. In the event I researched and recommended two very suitable alternative... More 

belfast
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 26, 2014

Really love it here. Beds are comfy, proper pillows, everything u need in kitchen and bathroom. Reception even has a nespresso machine which is a nice touch, u just donate an amount to a charity. Sleeping well here, unlike another hotel I stayed in not so long ago up the road!

Was this review helpful? Yes 1
Paul G, Owner at Quest Glen Waverley, responded to this review

Dear Nenepanini, Thank you for your positive feedback and review of our property. I was pleased to hear that you enjoyed your stay and we hope to see you again in the future. Our coffee machine has been very well received. Great coffee with gold coin donations going to a worthy charity - a great way to start the day! More 

Melbourne, Australia
1 review
2 of 5 stars Reviewed November 24, 2014

The room is clean and fairly well appointed. The beds are comfortable and the common areas are kept tidy. I would rate this place very good if not for the exceedingly poor internet service. Staying here in November of 2014 I can say that their internet issues are definitely not resolved. I am here with several other business travelers and... More 

Was this review helpful? Yes
Paul G, Owner at Quest Glen Waverley, responded to this review

Dear Extended Stay T, Thank you for your feedback. I am aware of the internet issues you have been experiencing. Generally speaking the upgraded service we provide has been sufficient for most guest needs. That said we do acknowledge that the service can be slow from time to time and being a busy corporate property the demands on the infrastructure... More 

Daylesford, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 30, 2014

I stayed at this establishment last night and on arrival, found the EFTPOS machine was not operating. However, the girl on the desk kept implying that the problem was with my friend and I and wouldn't listen when he tried to tell her there should not be a problem. She kept insisting the machine was fine and glared at us... More 

Was this review helpful? Yes 1
Paul G, Manager at Quest Glen Waverley, responded to this review

Thank you for your review and feedback regarding your stay, particularly in regards to your issue on checkin. The fault in regards to the EFTPOS machine was certainly at our end and I was disappointed to learn of the manner in which our receptionist dealt with the situation. Ongoing staff training and instruction is important in all workplaces and feedback... More 

Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2014

Due to an insurance issue, I needed to find temporary accommodation close to my home in Mt. Waverley. I would highly rate The Quest in Glen Waverley - the room was lovely, the managers and reception staff are very nice and extremely attentive, happily handling every request I made, and the cleaning staff excellent also. If I ever needed temporary... More 

Was this review helpful? Yes 2
Paul G, Owner at Quest Glen Waverley, responded to this review

Hi Janet, Thanks for your feedback and positive recommendation. It was our pleasure to accommodate you during your "time in need" and we look forward to seeing you again if the need arises. More 

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Additional Information about Quest Glen Waverley

Address: 353-361 Springvale Road, Glen Waverley, Monash, Victoria 3150, Australia
Location: Australia > Victoria > Greater Melbourne > Monash > Glen Waverley
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Glen Waverley 4.5*
Number of rooms: 77
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Also Known As:
Quest Glen Waverley Greater Melbourne

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