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The Castle on Tamborine

280 Main Western Rd, North Tamborine, Queensland 4272, Australia
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1 room 1 adult
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23 Reviews from our TripAdvisor Community

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Queanbeyan, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The accommodation is pricey but it provided a unique experience for a birthday surprise. On arrival we found the staff friendly and helpful. The castle and surrounding gardens are spectacular. Within the castle walls the residence has a sunken lounge with the cinema projector for viewing TV channels or DVDs; full kitchen facilities; and an adjacent plunge pool looking out... More 

Helpful?
Thank Alfred C
2 reviews
5 of 5 stars Reviewed November 20, 2015 via mobile

A truly magical experience that I so desperately didn't want to end! An absolute delight from start to finish. Breakfast delivered by lovely staff in the morning, a spa bath big enough for two, plunge pool, cinema lounge...a fantastic way to relax, unwind and rejuvenate! In fact we spent most of our stay lounging in the soft bathrobes watching an... More 

Helpful?
Thank Ivan A
Cleveland, Queensland, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 25, 2015

Hello again Nick, Another great weekend away at the Castle and a BIG Thank You. There is nothing else that compares to this place. We hardly slept as kept going from the indoor plunge pool, to the upstairs hot spa, then watched a movie on the cinema like setup, and all over again. Absolutely loved it. See you next time...

Helpful?
1 Thank ClevelandT0M
The_Castle_Tamborine, Manager at The Castle on Tamborine, responded to this review

It is always a pleasure seeing our special guests again. So please you enjoyed your escape. Looking forward to seeing you next time. More 

Coffs Harbour, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 4, 2015

We stayed at Lisson Grove and in the left wing of the Castle in February. To say our experience was appalling would be understating it. We will never stay again despite being provided with a voucher by the owners to do so. At over $600 a night, I am horrified by our experience. The Castle leaked (as in running down... More 

Helpful?
Thank LizziesLair
The_Castle_Tamborine, Owner at The Castle on Tamborine, responded to this review

It is extremely upsetting to read such a report. So much so, that a response is definitely required. These guests stay unfortunately coincided with an extreme rain period that saw the mountain and indeed many parts of Brisbane totally cut off. There was flooding everywhere and yes, conditions were very uncomfortable for everyone. There were some guests who had to... More 

Brisbane, Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 27, 2015

It's not a cheep place to stay but when you factor in the facilities, inclusions and location its value is hard to beat. Do yourself a favour and read on... My new wife and I (second marriage ) wanted to be spoilt on our honeymoon, we have done the cruises, resorts and overseas adventures and we're looking for something different... More 

Helpful?
5 Thank Peter B
The_Castle_Tamborine, Manager at The Castle on Tamborine, responded to this review

How can we thank you for taking the time to write such a thorough review. I know people will find it extremely helpful so many many thanks. I shall pass your comments on to our whole team. More 

Brisbane, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 14, 2015 via mobile

Booked the Valentines special, to start we got a bottle of bubbly and 30 mins in the spa bath which was lovely! After this we got dried and then onto the massage beds, we got a bed each, side by side. The lady I had doing my massage was lovely, and I was soooo relaxed. The massage itself was amazing,... More 

Helpful?
Thank Willab00bie
The_Castle_Tamborine, Owner at The Castle on Tamborine, responded to this review

Yes, doesn't a wonderful massage make you feel so relaxed. It's a great addition to an escape. We're glad you enjoyed it. More 

Brisbane
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 12, 2015 via mobile

I've stayed at man fancy resorts but this place is by far my favourite. I was expecting something special and well it is. Everything u would want is in your room! It's like having a luxury resort to yourself. A two story castle was ours to enjoy. Indoor pool in our lounge room. A 3d cinema as our tv. Awesome!... More 

Helpful?
1 Thank Davo25
The_Castle_Tamborine, Owner at The Castle on Tamborine, responded to this review

I can't explain just how gratifying it is to read reports such as this one. Our entire team work tirelessly to ensure that our guests have their every need taken care of. Feedback is important and your words will be passed on. So thank you. More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

Having stayed at Lisson Grove Cottages many times. We knew that we would like the very pricey Castle. this being our first real alone time without our 1 yr old. reluctant at first because of the price Cheryl put together a deal we couldn't refuse. Money well spent! Thank you Cheryl again for such a wonderful stay. Breakfast was beautiful,... More 

Helpful?
1 Thank imikec
The_Castle_Tamborine, Owner at The Castle on Tamborine, responded to this review

Every time we exit our day to day life style is so important - we are all so busy. We're so pleased you enjoyed your time out. More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 20, 2014

We booked with a great sense of anticipation, but were let down by some pretty average service and facilities. The ads clearly promoted a restaurant, but on arrival we were told they had no cook so the restaurant was closed indefinitely and there was no room service. There was no apology for this. They could therefore only offer breakfast, which... More 

Helpful?
2 Thank Shane B
The_Castle_Tamborine, Owner at The Castle on Tamborine, responded to this review

I am so very disappointed to read your review. What you describe is inexcusable and doesn't come anywhere near the level of service we aspire to reach for each and every guest. Every point written has been noted and hopefully will not happen again. Please note that we take it very seriously when our guests are not satisfied. More 

Brisbane, Australia
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 13, 2013 via mobile

I was concerned with the somewhat kitsch nature of staying in a castle with an indoor plunge pool, fireplace and a false drawer bridge...but The Castle is fabulous! The managers and staff are attentive and the decor in the castle (once you get past the exterior) is plush and comfortable....plus very romantic. Who can pass up a burning fireplace with... More 

Helpful?
1 Thank laceywebb
The_Castle_Tamborine, Owner at The Castle on Tamborine, responded to this review

It was our pleasure. Looking forward to seeing you again soon. More 

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