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All 9 Calama hotels

Sonesta Hotel Calama

3.5 of 5 Hotel   |   Balmaceda Av 2634, Calama, Chile
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Sonesta Hotel Calama
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Ranked #1 of 9 Hotels in Calama
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 6, 2014
ERRG Providencia, Santiago, Chile.
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68 reviews from our community

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    39
    7
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    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Providencia, Santiago, Chile.
Contributor
19 reviews 19 reviews
4 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 6, 2014

Good hotel with comfortable, ample rooms and a great service. Its restaurant, however, is sub-par. Location is very convenient and easily reachable from the airport and it's a ten minute walk to a huge mall. The Sonesta is the best thing in a decidedly dowdy town.

Was this review helpful? Yes 2
Yoselyn F, Quality Assurance Manager at Sonesta Hotel Calama, responded to this review

Dear Guest, Thank you for choosing Sonesta Hotel Calama as your hotel in our city and for have given the time to leave your comments besides having rated us very well. We are glad that your stay with us was comfortable. Also we thank you for your words relate to our Restaurant, because it let us improve our lack of... More

Top Contributor
100 reviews 100 reviews
49 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed June 3, 2014

We decided to stay here for one night after visiting chiquicamata mine as part of our honeymoon trip around Chile and were very disappointed to be honest. Paying USD 220 per night and being told this was "5 star" i expected much better. First impressions were quite good - lovely, large, clean lobby area, nice big bedroom with large bed... More

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Yoselyn F, Quality Assurance Manager at Sonesta Hotel Calama, responded to this review

Dear Mr. User, Thank you for choosing Sonesta Hotel Calama as your hotel in Calama. Also, thank you for taking your time to let us know your experience by Trip Advisor. This is an important tool for us to improve our services and recognize our dificulties and needs. We are very ashamed for the bad Service that you have received... More

Denver, Colorado
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 11, 2014

I was pleasantly surprised to find a Sonesta hotel in Calama, one of Chile's mining hubs. The hotel's obvious clientele are the tourists visiting San Pedro de Atacama and the continuous flow of mining professionals cruising through town for visiting the various World class mines operating in the region. The hotel's lobby is ample, modern and welcoming. There is a... More

Was this review helpful? Yes 2
Yoselyn F, Quality Assurance Manager at Sonesta Hotel Calama, responded to this review

Dear Mr. User, Thank you for selecting Sonesta Hotel Calama as your hotel in Calama . Also, thank you for taking your time to fill your experience on Trip Advisor. This is an important tool for us to improve our services and recognize our dificulties and needs. Once again, thank you for chosing us like your hotel and we hope... More

Sao Paulo
Top Contributor
119 reviews 119 reviews
43 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed November 30, 2013

After spending 5 days in Atacama and 3 in Uyuni, this was our chosen spot for a relaxing day just before taking our plane back. We got a weekend rate which was great, and just relaxed at this nice hotel, enjoyed its pool, its breakfast, dinner and had a great massage. The room was modern and nicely decorated. All in... More

Was this review helpful? Yes 2
SonestaCalama, Quality Assurance Manager at Sonesta Hotel Calama, responded to this review

Dear Mr. Pastore, Thanks for choosing Sonesta Hotel Calama as your hotel in our City, we appreciate your comment about our service, it makes us to do our work better. Let me comment that it was a pleasure to meet your expectations. We hope to have you again in Sonesta Hotel Calama. Best Regards, Gisela Bange T. Quality Assurance Manager... More

Chapel Hill, North Carolina
Top Contributor
78 reviews 78 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 7, 2013

There really is not much to see in Calama. We stopped by for one night on our way to San Pedro in the Atacama desert. There are four restaurants in the same building but other than that not much to be found. The hotel is nice, the staff is friendly, breakfast good, but the hotel getting a little dated. I... More

Was this review helpful? Yes 1
SonestaCalama, Quality Assurance Manager at Sonesta Hotel Calama, responded to this review

Dear Mr. John, Thank you for selecting Sonesta Hotel Calama as your hotel in Calama . Also, thank you for taking your time to fill your experience on Trip Advisor. This is an important tool for us to improve our services and recognize our dificulties. Once again, thank you for chosing us and we hope to have you in a... More

viajando
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2013

A its nice place to be in after a long day on the arid Atacama desert! The people are nice, the room and beds are very confortable. a block away from the malo. Its probably the only place I would recomend to stay in Calama.

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Incline Village, Nevada
Top Contributor
107 reviews 107 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed February 20, 2013

The facility is probably the best in Calama, but that's a very low bar. The rooms are large and well appointed, and the place is pretty new. There is where the "good" ends. The staff is polite but broadly incompetent and the managers are no better. The hot water in the shower in the morning depends highly on when you... More

Was this review helpful? Yes 1
Menton, France
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 21, 2012

This hotel is set just a short walk from the main streets of the town. It is quite obviously a favourite accommodation for people working or visiting the huge copper mine nearby. It is efficient, clean, and the free cold drink, coffee and tea in the lobby were very welcome indeed. The room was spotless, everything worked, bathroom clean and... More

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Gonzalo S, Revenue Manager at Sonesta Hotel Calama, responded to this review

Thank you for selecting Sonesta Hotel Calama as your hotel in Calama City. Also, thank you for taking your time to fill out your experience on Trip Advisor. This is an important tool for us to improve our services and recognize our major dificulties. Once again, thank you for chosing us and we hope to have you in a near... More

Cologne, Germany
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 26, 2012

The Sonesta hotel is a decent place to stay in Calama. It is located close to the huge shopping mall of the city, which makes it rather easy to buy stuff for the rest of the travel or eat in another place than the hotel. The rooms are clean and well furnished, we had nothing to complain about. WE did... More

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Gonzalo S, Revenue Manager at Sonesta Hotel Calama, responded to this review

Thanks for choosing as your hotel in Calama, we appreciate your comment about our service, it makes us to do our work better. We are going to give your comments to the management. Thanks for you time. We hope to have you again in Sonesta Calama. More

Conyers, Georgia
Top Contributor
62 reviews 62 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 4, 2012

I stayed at the Sonesta for 4 nights on a business trip during the last week of September. I was pleased with the overall service, cleanliness, and location of the hotel. My room was very much up to standard and I enjoyed comfortable, relaxing nights. The restaurant was also very nice and we enjoyed the buffet each morning. It was... More

Was this review helpful? Yes
Gonzalo S, Revenue Manager at Sonesta Hotel Calama, responded to this review

Thank you for selecting Sonesta Hotel Calama as your hotel in Calama City. Also, thank you for taking your time to fill your experience on Trip Advisor. This is an important tool for us to improve our services and recognize our major dificulties. Once again, thank you for chosing us and we hope to have you in a near future... More

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Additional Information about Sonesta Hotel Calama

Address: Balmaceda Av 2634, Calama, Chile
Location: Chile > Antofagasta Region > Calama
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Hotel Calama 3.5*
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