MY family and i had a great time,our rooms were clean,the staff was very helpful we didnt rent a car but was able to walk or catch the bus anywhere like old san juan, plaza las americas and dining.hotel food was not that expensive.can't wait to go back more

I arrived late in the Evening almost 11.35 pm,the froont desk person was so friendly, he greeted me with a big smile and crack some joke and its feel me very welcome. I entered in to the Chineese cuisine restaurant,when my waiter approach me with a very pleasent and he gave the menu and he politely introduce himself and ask... more

We stayed here the night before taking a cruise. The young man who checked us in was very helpful and courteous. The rooms were clean and comfortable. We ate dinner at Yee's Restaurant here in the hotel, and it was very good. With taxes, etc. our total hotel bill (purchased through an online travel company) was about $200. This seems... more

Me,and my sister awaited for her friend online for spring vacation. We made a reservation at the Holiday Inn San Juan Hotel. When we checked in, the staff were very friendly and were kind to give us internet cable lines, as we had 2 laptops. My sister had 1, and her friend has 1 also. The internet was more or... more

So, I stayed at the Holiday Inn in Isla Verde with some friends for our spring break, expecting just a very basic budget hotel in a super-touristy area. While I was right about the area, the hotel itself was a pleasant surprise. It exceeded my expectations and was a great deal! The room was clean, the staff was friendly, and... more

Again I read my trip advisor reviews before this trip. This time I didn't know what hotel we wwould have since I did hotwire. So we got the Holiday Inn and to read some reviews I was a bit worried. But the Holiday Inn was not bad at all the room was great enough room for me and my 16... more

Reservations were quick and accurate. The hotel is in a convenient location to many casinos and the best beach in the area. The room was comfortable with a variety of designer pillows available. Good restaurants in the hotel. Attentive front desk. The pool seemed private even though the hotel is in a metropolitan area. I stay here by choice fairly... more

We booked these rooms back in January and then the scary reviews started showing up. All I can say is we had a wonderful time at this hotel and they bent over backwards for us. I forgot my ethernet cable and they sent one to the room so I could get online. I didn't know why the safe wasn't working... more

I am a Priorty Club member, with platinum status. I stay at Priority Club hotels all over the United States. Never have I had such a miserable stay as the one I did at the Holiday Inn in Carolina, PR. First, let me me say, I am not that picky. I don't expect luxury by any means. What I do... more