Stayed here various times since 2004. Previously we really enjoyed it. Although our stay this time was free, we could not get comfortable there. VERY expensive food shop in lobby. Staff was not helpful. more
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Stayed here various times since 2004. Previously we really enjoyed it. Although our stay this time was free, we could not get comfortable there. VERY expensive food shop in lobby. Staff was not helpful. more
Thank you for your comments and for staying at the Courtyard by Marriott Isla Verde Beach Resort, I can understand you staying at a hotel and not having affordable options during your stay. I have shared your comments with the Food & Beverage Director and have added to our Lobby and pool restaurant, Lunch combos for the convenience of our...
Friends recommended this hotel and it was perfect for us older folks who enjoy a few drinks, a good beach and pool and a very friendly staff. I have nothing bad to say about this place. Close to the airport, good food, weather was nice and warm, nice room.... loved it. more
There are many great hotels and resorts in Puerto Rico, but we wanted to stay close to the airport and San Juan so we chose this Marriott. The service at this hotel is outstanding! They go out of their way to make sure you have everything you need for a comfortable stay. For example; we ordered room service one morning... more
My husband and I traveled to Puerto Rico in April and had a wonderful experience at the Courtyard by Marriot Isla Verde. We were celebrating our 2 year wedding anniversary and had made mention of this on the hotel's website when we booked our room. We were offered a great rate for the room and it indicated that the room... more
I checked in on Friday, April 24, 2009. My trip was 1/2 pleasure (Fri-San) and 1/2 business (Mon-Tue). I arrived at the hotel around 2 PM and was promptly checked in. As a Marriott Platinum Member, I was already upgraded when I arrived (I stay in a Courtyard EVERY week and ALWAYS have to ask for an upgrade). It was... more
Visited friends at this hotel and spent a lot of time there. Great ambiance! There was a salsa band and dancing on Friday and Saturday night. The food was fair.Restaurant was beautiful both inside and outside. We were going to book here, but wound up staying at our first choice, the Embassy Suites. The reasons that we didn't: -Beware of... more
My family and I stayed at the hotel for 1 night prior to a cruise and used Marriott rewards points. Although we arrived at 10:30 AM, our room was ready at noon, significantly before regular check-in time. While waiting for our room to be cleaned, we were given a pass to get pool towels and provided with a room for... more
let me start by saying that if I were going to return to PR, I would stay here again. It was nice, clean, really hoppin at night and a good value. I will also say that I will not return to PR. The Courtyard beach is great and service was very good. rooms are clean, but nothing special. Beds comfy.... more
I would simply not recommend staying at this hotel. Apart from the fact that Tijuana is the only staff the seems to care about customer service and I sincerely thank her. The rest seems to be completely out of it. I read the review before going and I should have listened. The planes fliying in and out didn't even bothered... more
Thank you for staying at the Courtyard by Marriott Isla Verde Beach Resort. I am very sorry to read your review, being that the hotel goal is to exceed our guest expectations and to provide high quality service. I apologize for not meeting your needs. Your comments regarding the cleaniness of the beach and the food quality is being address...
This was a very nice and relaxing end to our vacation. We stayed 1 night before we left to go home from a week traveling the island. It was the nicest place we stayed during our trip and we loved the luxuory it provided. Was able to get a good discount rate online and had an ocean view room, with... more



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