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Courtyard by Marriott Isla Verde Beach Resort


Courtyard by Marriott Isla Verde Beach Resort
Hotel class 3 of 5
7012 Boca de Cangrejos Ave, Carolina 00979, Puerto Rico
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Traveler Reviews

80% Recommend
4.0 of 5 stars 306 reviews
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By trip type
All (306)
[ Date ] [ Rating ]
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2 of 5 stars
ZorroNJ 4 contributions
NJ
May 19, 2009 | Trip type: Couples

Stayed here various times since 2004. Previously we really enjoyed it. Although our stay this time was free, we could not get comfortable there. VERY expensive food shop in lobby. Staff was not helpful. more

Management response from
CYManagement, General Manager

Thank you for your comments and for staying at the Courtyard by Marriott Isla Verde Beach Resort, I can understand you staying at a hotel and not having affordable options during your stay. I have shared your comments with the Food & Beverage Director and have added to our Lobby and pool restaurant, Lunch combos for the convenience of our...

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4 of 5 stars
Wallydgator 2 contributions
Norristown,Pa.
May 17, 2009 | Trip type: Friends getaway

Friends recommended this hotel and it was perfect for us older folks who enjoy a few drinks, a good beach and pool and a very friendly staff. I have nothing bad to say about this place. Close to the airport, good food, weather was nice and warm, nice room.... loved it. more

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5 of 5 stars
suavecito11 19 contributions
Orlando, Florida
May 17, 2009 | Trip type: Family

There are many great hotels and resorts in Puerto Rico, but we wanted to stay close to the airport and San Juan so we chose this Marriott. The service at this hotel is outstanding! They go out of their way to make sure you have everything you need for a comfortable stay. For example; we ordered room service one morning... more

WOW!
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5 of 5 stars
welovetravel7 1 contribution
Boston
May 14, 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I traveled to Puerto Rico in April and had a wonderful experience at the Courtyard by Marriot Isla Verde. We were celebrating our 2 year wedding anniversary and had made mention of this on the hotel's website when we booked our room. We were offered a great rate for the room and it indicated that the room... more

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4 of 5 stars
AuburnTiger1996 1 contribution
Kennesaw, GA
Apr 27, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

I checked in on Friday, April 24, 2009. My trip was 1/2 pleasure (Fri-San) and 1/2 business (Mon-Tue). I arrived at the hotel around 2 PM and was promptly checked in. As a Marriott Platinum Member, I was already upgraded when I arrived (I stay in a Courtyard EVERY week and ALWAYS have to ask for an upgrade). It was... more

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3 of 5 stars
artfam 16 contributions
atlanta
Apr 25, 2009 | Trip type: Family
2/2 found this review helpful

Visited friends at this hotel and spent a lot of time there. Great ambiance! There was a salsa band and dancing on Friday and Saturday night. The food was fair.Restaurant was beautiful both inside and outside. We were going to book here, but wound up staying at our first choice, the Embassy Suites. The reasons that we didn't: -Beware of... more

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5 of 5 stars
judyabby 1 contribution
CT
Apr 24, 2009 | Trip type: Family
2/2 found this review helpful

My family and I stayed at the hotel for 1 night prior to a cruise and used Marriott rewards points. Although we arrived at 10:30 AM, our room was ready at noon, significantly before regular check-in time. While waiting for our room to be cleaned, we were given a pass to get pool towels and provided with a room for... more

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4 of 5 stars
aaronr 73 contributions
Granger, Indiana
Apr 21, 2009 | Trip type: Couples
2/3 found this review helpful

let me start by saying that if I were going to return to PR, I would stay here again. It was nice, clean, really hoppin at night and a good value. I will also say that I will not return to PR. The Courtyard beach is great and service was very good. rooms are clean, but nothing special. Beds comfy.... more

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1 of 5 stars
mic_sam 7 contributions
Vancouver
Apr 21, 2009 | Trip type: Couples
1/4 found this review helpful

I would simply not recommend staying at this hotel. Apart from the fact that Tijuana is the only staff the seems to care about customer service and I sincerely thank her. The rest seems to be completely out of it. I read the review before going and I should have listened. The planes fliying in and out didn't even bothered... more

Management response from
CYManagement, General Manager

Thank you for staying at the Courtyard by Marriott Isla Verde Beach Resort. I am very sorry to read your review, being that the hotel goal is to exceed our guest expectations and to provide high quality service. I apologize for not meeting your needs. Your comments regarding the cleaniness of the beach and the food quality is being address...

Awsome place
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4 of 5 stars
simonie83 4 contributions
chicago, illinois
Apr 20, 2009 | Trip type: Couples
2/2 found this review helpful

This was a very nice and relaxing end to our vacation. We stayed 1 night before we left to go home from a week traveling the island. It was the nicest place we stayed during our trip and we loved the luxuory it provided. Was able to get a good discount rate online and had an ocean view room, with... more

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Courtyard by Marriott Isla Verde Beach Resort Also Known As

Address: 7012 Boca de Cangrejos Ave, Carolina 00979, Puerto Rico