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All 14 Carolina hotels »

InterContinental San Juan Resort & Casino

4.0 of 5
5961 Isla Verde Avenue, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Hotel amenities
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Ranked #8 of 14 hotels in Carolina
3.5 of 5 stars 1038 Reviews
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1,038 reviews from our community

What travelers say about this hotel
  • Pool area(50)
  • Very nice(40)
  • Ocean views(39)
  • Mi Casita(20)
  • Ruth Chris(16)
  • Hot tub(16)
  • Isla Verde(16)
  • Fast food(15)
  • Friendly and helpful(14)
  • Cab ride(13)
Traveler rating
    353
    387
    153
    75
    70
Only show reviews for Family (177) | Couples (408) | Business (58)
Date Rating
metalmomma
Sacramento, California
Senior Contributor
29 reviews
12 helpful votes
4 of 5 stars Reviewed February 16, 2012 NEW

This hotel is located on one of the best beaches in the Carolina area of San Juan Puerto Rico. The hotel has gorgeous grounds, beach bar, lots of lounges with umbrellas surrounding a lagoon like pool with a little "island" and waterfall. It is not far from the airport and has a bus stop almost right in front that serves... More

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TDbusiness
Nashville, Tennessee
Senior Contributor
29 reviews
11 helpful votes
4 of 5 stars Reviewed February 16, 2012 NEW
2
people found this review helpful

My wife and I spent 4 days here on a very rare vacation without the kids. I used some priority club certificates for the stay, so I really didn't know what to expect. However, I ended up being very impressed. Let's talk location first. I'd give that a solid 7 out of 10. It is right next to the airport-... More

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LaQuanda H
Davenport, Iowa
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed February 14, 2012 NEW

This was a good hotel and the staff were really friendly. The beach and pool were nicely maintained, they also had a guy by the name of Jose that will get beach chairs and umbrellas for you. You can also lay on the beach and order drinks and food. The location is within walking distance of pharmacies, other restaurants, hotels,... More

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Mbruce
Anderson, Indiana
Reviewer
5 reviews
4 of 5 stars Reviewed February 14, 2012 NEW

The grounds of this hotel are beautiful - lush, floral, wonderful pool. We loved the singing frogs at night. It is oceanfront with free beach chairs provided. The beach is very nice. My sister and I jumped waves as we did as teenagers. It was great fun. We are in our 60's now. Our rooms were spacious, beds comfortable, tiny... More

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gentility
new york
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed February 12, 2012 NEW
2
people found this review helpful

After reading the range of reviews of this hotel, my wife and I were somewhat concerned. We just returned from a 5 day/ night stay from 2/5-2/9. Overall,our stay was very pleasant-most of the staff seemed sincerely interested in providing a high level of friendly customer service-with afew exceptions. Our check-in took twenty minutes because the front desk clerk disappeared... More

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dogcrazzie1
Fremont, Michigan
1 review
3 helpful votes
4 of 5 stars Reviewed February 11, 2012 NEW
3
people found this review helpful

We stayed here October of 2011 as we got a really good deal via Cheap Caribbean other wise we probably wouldn't have gone down. The hotel was an older property however they've done a really good job with the updates and maintenance. The pool was very fun and located right beside the beach which is my favorite set-up. The property... More

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rcmaster2
Boston, MA
Contributor
12 reviews
16 helpful votes
4 of 5 stars Reviewed February 10, 2012 NEW
1
person found this review helpful

Amazing pool, great beach and a very nice lobby. Friendly staff at every turn and outstanding concierge service. Rooms need a little work but overall a great stay. Not much to do around the area and quite a hike into Old San Juan ($25 cab each way) but the resort was well worth the trip. More

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steven262783
Woodstock, Canada
2 reviews
2 of 5 stars Reviewed February 9, 2012

We stayed at the Intercontinental because we could use our points however we needed an additional room as another couple joined our group. When we checked in the 3rd room was not ready and the front desk clerk Edgard was pushing for us to sign up with the Ambassador program stating that all extra fees and upgrades would be waved... More

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4 of 5 stars Reviewed February 9, 2012

Very nice Hotel. Excellent pool area and beach. Staff very nice and accomodating. More

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ladylaw7
New Haven, Connecticut
Reviewer
5 reviews
1 helpful vote
2 of 5 stars Reviewed February 9, 2012

Puerto Rico is one of my favorite destinations when looking for some beautiful beaches and surf. I stayed for the first time at the Intercontinental in 2010. The beach is very well kept and the porters are there to bring your beach chairs wherever you would like. It was expensive, yes they charge $20 a DAY for internet service, $8... More

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InterContinental San Juan Resort & Casino Also Known As

  • Intercontinental San Juan Resort
  • Intercontinental San Juan Hotel
  • Intercontinental San Juan
Address: 5961 Isla Verde Avenue, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)

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InterContinental San Juan Resort & Casino
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