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Park Royal Puerto Rico at Club Cala

50 Club Cala Drive | Palmas del Mar, Humacao 00791, Puerto Rico
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1 room 1 adult
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Park Royal Puerto Rico at Club Cala
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321 Reviews from our TripAdvisor Community

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Andover, Massachusetts
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a nice two bedroom overlooking the marina. It was clean, and well equipped. We loved the resort. We played golf one day .The course was beautiful and well maintained (though a little expensive) . We also visited El Yunque Rainforest. It was the highlight of the week. We will likely return.

Review collected in partnership with this hotel

Helpful?
Thank FXM0523
Georgia
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent place! Very beautiful, clean and fully equipped! When we mention we are going to stay for our honeymoon, the manager gave us an excellent location villa! The balcony was next to the water... very romantic place!! The service was great and Palmas has everything you need for an awesome stay. It was PERFECT!

Helpful?
Thank NBaez
Owings Mills, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The personnel at Club Cala couldn't of been more helpful. The accomotions were clean, comfortable and clearly meet our needs. We had a beautiful marina view. Club Cala is close to the mall which has many restaurants to choose from. The restaurants we went to were reasonably priced and the food was very good. The beach is a short walk... More 

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Helpful?
1 Thank mappel7
Gurabo, Puerto Rico
1 review
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay!The staff was helpful and friendly.The idea of renting a bed in pool area with personalized service it was amazing (just include massage therapy, it would be PERFECT) Recommend it!

Helpful?
Thank jamitroche
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Excelent service, super clean, lots to do around the hotel, loved our room with outdoor whirpool and view to the marine, had a chance to talk to the manager personally. He made us feel very welcome.....definitely recomend it

Helpful?
Thank William O
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thrilled that so many details of the Park Royal Club Cala experience are appreciated from our guests. From comfort to location to amenities to services, our priorities are multiple, and we look to earn such acknowledgement EVERY day. We look forward to welcoming you back in the future. Sem Cuevas General Manager More 

Guayama
1 review
5 of 5 stars Reviewed 4 days ago NEW

Guest service is excellent! From the hotel manager to all employees they made us spend a high quality stay.The place is beautiful and is accessible to various attractions of the island.Therefore I return in April to celebrate my birthday :.

Review collected in partnership with this hotel

Helpful?
Thank luis517
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

I want to thank the confidence placed on Park Royal Club Cala as host of such a special event and the time taken to share your charming experience. It is really uplifting to read comments as positive as yours which pushes us forward in our search of excellence. I look forward to welcome you back at our facilities for your... More 

NH
Level Contributor
361 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here in March, using my brother's timeshare unit. It's a very nice complex, not luxurious or anything, but nice. The two pools were small, though. This place is really hard to find the first time if you're not familiar with Puerto Rico, especially at night. Once you get by the gate, it's still hard to find because there's... More 

Helpful?
Thank NHjojo
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you so much for sharing your experience! It’s fantastic to hear you enjoyed our convenient location along with our complimentary shuttle service. Thank you for pointing out every little aspect that you enjoyed during your stay at our resort. It is my pleasure to find out that our efforts are yielding results. Please know that your every comment is... More 

Bergenfield, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

There is a renaissance going on at Club Cala. My wife and I have been time-share owners at Club Cala for 5 yrs. Our first year we were kind of disappointed in the condition of the premises - it was getting old and tired looking. I told my wife, we need to give it another chance.After our second visit, I... More 

Helpful?
Thank Seltaeb1947
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

We are honored you chose to stay with us at Park Royal Club Cala for the past five years. Thank you for allowing us to provide an unforgettable trip. Great customer service is our top priority. Thanks to reviews as complete as yours, we are able to identify opportunity areas that we can improve to provide you with a more... More 

Jonestown, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I love this place. Everything was nice and people very pleasant. I'm planning to go this year again. Location was convenience. The pools were nice. They have a grocery store, price are good and very convenience. Security is a plus.

Review collected in partnership with this hotel

Helpful?
Thank barbieita
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Before anything else, thank you for your stay at Park Royal Club Cala and for the time taken to share your pleasing experience. Thank you for kind words and review. We do hope to see you again as well this year and see repeat guests back time and time again. Sem Cuevas General Manager More 

Lackawaxen, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Very nice resort. The staff was very friendly and knowledgeable. Rooms were clean and spacious. I'd recommend this resort to anyone. It is centrally located to several sites such as Bio Bay and the Rain Forest.

Review collected in partnership with this hotel

Helpful?
Thank joe1823
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thanks for the kind words and assessment of your Park Royal Club Cala Experience. Personal comfort and service excellence are of paramount importance to us. We will eagerly await repeat visit(s) and we will certainly share reviews with our team! Sincerely, Sem Cuevas General Manager More 

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