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Courtyard Toluca Airport

#5 of 23 Hotels in Toluca
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Blvd. Miguel Aleman 177, Toluca 50200, Mexico
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Courtyard Toluca Airport
Courtyard Toluca Airport
Courtyard Toluca Airport
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Courtyard Toluca Airport
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    77 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (16)
    Date | Rating
    • English first
    • Portuguese first
    • Russian first
    • Spanish first
    • Any
    English first
    • All months
      (77)
    • Mar-May only
      (28)
    • Jun-Aug only
      (12)
    • Sep-Nov only
      (23)
    • Dec-Feb only
      (14)
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    Level Contributor
    18 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    Very friendly and helpful staff make this a great business hotel option. Excellent hot breakfast and good options for dinner including late service. Common areas are snappy, bathrooms have large showers with plenty of hot water, bedding was very good and beds were comfortable. Guest rooms could use a bit of renovation. Excellent service of the hotel staff made a... More 

    Was this review helpful? Yes
    Alejandra M, Gerente at Courtyard Toluca Airport, responded to this review
    Google Translation

    Gracias por compartir su experiencia con nosotros Con la misión de ofrecer un servicio superior al cliente, nos sentimos muy... More 

    Bregenz, Austria
    Level Contributor
    17 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed June 24, 2015

    nice Hotel for Business stays. Restaurant is good for breakfast as well as dinner. Menue doesn't change often. Internet Speed is ok and Service perfect. Meeting Locations are available as well as personal Lounges for a privat dinner in front of the TV

    Was this review helpful? Yes
    Alejandra M, Gerente at Courtyard Toluca Airport, responded to this review

    Thank you for sharing your experience at the Courtyard Toluca Airport With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a our guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional... More 

    Buenos Aires, Argentina
    Level Contributor
    44 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 22 helpful votes
    4 of 5 stars Reviewed June 16, 2015

    I found the building very nice, quite comfortable and well distributed. Room size and comfort was average. The personnel were really nice and willing to help, they were really humble. Some points for improvement, services seems aren't customer oriented by design and a little bit bothersome (Eg. WiFi, accessories, no room service)

    Was this review helpful? Yes
    Alejandra M, Gerente at Courtyard Toluca Airport, responded to this review
    Google Translation

    Gracias por compartir su experiencia en Courtyard by Marriott Toluca Airport Agradecemos sus comentarios y estamos encantados de saber que... More 

    Atlanta, Georgia
    1 review
    5 of 5 stars Reviewed May 18, 2015

    This is a clean hotel located near the airport. The staff was very friendly and gave excellent service. I ate the buffet breakfast and had dinner in the bar. The food was fresh and very tasty. I would stay here again.

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

    Dear Mr.Brooke Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to... More 

    McLean, Virginia
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed April 27, 2015

    We were a professional flight crew and stayed here for the night. Very friendly staff and typical Marriott Courtyard rooms. Quiet and clean. Having a restaurant/bar on property was nice. Food was okay, not great, but service in the restaurant was good.

    Review collected in partnership with this hotel

    Was this review helpful? Yes 1
    VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

    We are so happy you enjoy your stay at Courtyard by Marriott Toluca Aeropuerto, it was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to share... More 

    Mount Prospect, Illinois
    1 review
    4 of 5 stars Reviewed April 27, 2015

    Flew in and out of Toluca Airport for business, so location was great for this. Clean, safe, and secure. Without a means to get around, we stayed on the airport property and had all of our needs met: Meals at the restaurant or bar had a nice, various menu. Wifi internet performed well throughout the property, so I was able... More 

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

    Dear Mr. Hammar Dear Mr. , Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback... More 

    Mexico City, Mexico
    Level Contributor
    5 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed April 11, 2015

    Good hotel with a gym, swimming pool and a good restaurant. Wester prices and good overall staying. Just next to the airport and far from everywhere else. It make sense to go there only if you go to Toluca for business porpouses

    Was this review helpful? Yes
    VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

    Dear Mr. Jianmarko Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like... More 

    Bogota, Colombia
    Level Contributor
    3 reviews
    4 of 5 stars Reviewed April 3, 2015

    I love the service at this hotel. I have been using the Courtyard Toluca Airport for at least five years. The staff is the jewel at this place. The property is getting old but it's clean and safe. Everyone from the front desk to the bar staff are wonderful. Location to the airport.

    Was this review helpful? Yes
    VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review
    Google Translation

    Gracias por tomarse el tiempo para llenar nuestra encuesta de satisfacción de huéspedes. Para nosotros fue un placer tenerlo como... More 

    Aurora, Colorado
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed March 24, 2015

    The hotel is a bit dated, but it’s very clean and the restaurant offers good food, large common area with a good bar. The service however was exceptional; every person in the hotel goes above and beyond to service the customer. I have never been treated better. Special thanks to Armando who was our waiter/bartender the whole time we were... More 

    Was this review helpful? Yes
    VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

    Dear LilyQCO Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to... More 

    Vinhedo, SP
    Level Contributor
    21 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed March 18, 2015

    I've been there for a couple of weekends and it was really worth it. Nice breakfast area with many options and good food also for dinner. Nice common areas for working with computers and the gym is also very modern. Easy connection to the airport gates just by walking.

    Was this review helpful? Yes
    VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

    Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to share with... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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