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Courtyard Toluca Airport

#6 of 24 Hotels in Toluca
Certificate of Excellence
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Blvd. Miguel Aleman 177, Toluca 50200, Mexico
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1 room 1 adult
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Courtyard Toluca Airport
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91 Reviews from our TripAdvisor Community

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Marblehead, Massachusetts
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 19, 2015

I stayed at the Marriot Courtyard Airport for two days waiting to return to the U.S. The room was very comfortable and had a nice view of the well manicured courtyard. It was clean with a very comfortable bed, nice furnishings and a the bathroom also had nice fixtures with good shower pressure. There was no pool but did have... More 

Helpful?
Thank Derek G
Metepec, Mexico
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 13, 2015

Is a good hotel if you are going any place by the Toluca Airport. Service is really good and the hotel is in a very good shape. Don't expect much of the food and drinks but the staff will do whatever in within their reach to make you feel as comfy as posible.

Helpful?
Thank Ignacio_Johnsson
1 review
5 of 5 stars Reviewed September 12, 2015

I was in your hotel during a week in september and from my check in the deal was more than excellent Miss Yareli spoke in French with me which was very pleasing for me to find someone who speaks my language and to pay special attention to my needs, I received a couple of desserts by restaurant with messages which... More 

Helpful?
Thank Priscille P
Alejandra M, Front Office Manager at Courtyard Toluca Airport, responded to this review

Thanks for sharing your experience with us With the mission of providing superior customer service, we are proud to serve their needs and we are delighted to know that we have met your expectations. As our guest, your comments will be shared with the team to continue inspiring them and motivating them to deliver exceptional customer service, and improve the... More 

Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 3, 2015

The lobby is nice; typical for a Courtyard property these days with a modern feel and some contemporary Mexican art. The staff, although seemingly constantly changing, is happy to help and most speak English. Ricardo at the bar is awesome! There is a taxi service on site that is also reliable and can be billed to your room. The rooms... More 

Helpful?
Thank E3Whisky
Alejandra M, Director de Recepción at Courtyard Toluca Airport, responded to this review

Thanks for sharing your experience with us With the mission of providing superior customer service, we are proud to serve their needs and we are delighted to know that we have met your expectations. As our guest, your comments will be shared with the team to continue inspiring them and motivating them to deliver exceptional customer service, and improve the... More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 11, 2015 via mobile

Very friendly and helpful staff make this a great business hotel option. Excellent hot breakfast and good options for dinner including late service. Common areas are snappy, bathrooms have large showers with plenty of hot water, bedding was very good and beds were comfortable. Guest rooms could use a bit of renovation. Excellent service of the hotel staff made a... More 

Helpful?
Thank swmdetroit
Alejandra M, Gerente at Courtyard Toluca Airport, responded to this review
Google Translation

Gracias por compartir su experiencia con nosotros Con la misión de ofrecer un servicio superior al cliente, nos sentimos muy... More 

Bregenz, Austria
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2015

nice Hotel for Business stays. Restaurant is good for breakfast as well as dinner. Menue doesn't change often. Internet Speed is ok and Service perfect. Meeting Locations are available as well as personal Lounges for a privat dinner in front of the TV

Helpful?
Thank OE9JHV
Alejandra M, Gerente at Courtyard Toluca Airport, responded to this review

Thank you for sharing your experience at the Courtyard Toluca Airport With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a our guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional... More 

Buenos Aires, Argentina
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 16, 2015

I found the building very nice, quite comfortable and well distributed. Room size and comfort was average. The personnel were really nice and willing to help, they were really humble. Some points for improvement, services seems aren't customer oriented by design and a little bit bothersome (Eg. WiFi, accessories, no room service)

Helpful?
Thank Javier Hernan G
Alejandra M, Gerente at Courtyard Toluca Airport, responded to this review
Google Translation

Gracias por compartir su experiencia en Courtyard by Marriott Toluca Airport Agradecemos sus comentarios y estamos encantados de saber que... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed May 18, 2015

This is a clean hotel located near the airport. The staff was very friendly and gave excellent service. I ate the buffet breakfast and had dinner in the bar. The food was fresh and very tasty. I would stay here again.

Review collected in partnership with this hotel

Helpful?
Thank Brooke S
VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Dear Mr.Brooke Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to... More 

McLean, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

We were a professional flight crew and stayed here for the night. Very friendly staff and typical Marriott Courtyard rooms. Quiet and clean. Having a restaurant/bar on property was nice. Food was okay, not great, but service in the restaurant was good.

Review collected in partnership with this hotel

Helpful?
1 Thank FlyerJosh
VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

We are so happy you enjoy your stay at Courtyard by Marriott Toluca Aeropuerto, it was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to share... More 

Mount Prospect, Illinois
1 review
4 of 5 stars Reviewed April 27, 2015

Flew in and out of Toluca Airport for business, so location was great for this. Clean, safe, and secure. Without a means to get around, we stayed on the airport property and had all of our needs met: Meals at the restaurant or bar had a nice, various menu. Wifi internet performed well throughout the property, so I was able... More 

Review collected in partnership with this hotel

Helpful?
Thank Andy H
VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Dear Mr. Hammar Dear Mr. , Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback... More 

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