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Courtyard Toluca Airport

#2 of 23 Hotels in Toluca
Certificate of Excellence
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Blvd. Miguel Aleman 177, Toluca 50200, Mexico
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Courtyard Toluca Airport
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72 reviews from our community

Traveler rating
    36
    23
    11
    2
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a clean hotel located near the airport. The staff was very friendly and gave excellent service. I ate the buffet breakfast and had dinner in the bar. The food was fresh and very tasty. I would stay here again.

Review collected in partnership with this hotel

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VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Dear Mr.Brooke Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to... More 

McLean, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

We were a professional flight crew and stayed here for the night. Very friendly staff and typical Marriott Courtyard rooms. Quiet and clean. Having a restaurant/bar on property was nice. Food was okay, not great, but service in the restaurant was good.

Review collected in partnership with this hotel

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VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

We are so happy you enjoy your stay at Courtyard by Marriott Toluca Aeropuerto, it was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to share... More 

Mount Prospect, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

Flew in and out of Toluca Airport for business, so location was great for this. Clean, safe, and secure. Without a means to get around, we stayed on the airport property and had all of our needs met: Meals at the restaurant or bar had a nice, various menu. Wifi internet performed well throughout the property, so I was able... More 

Review collected in partnership with this hotel

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VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Dear Mr. Hammar Dear Mr. , Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback... More 

Mexico City, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 11, 2015

Good hotel with a gym, swimming pool and a good restaurant. Wester prices and good overall staying. Just next to the airport and far from everywhere else. It make sense to go there only if you go to Toluca for business porpouses

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VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Dear Mr. Jianmarko Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like... More 

Bogota, Colombia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 3, 2015

I love the service at this hotel. I have been using the Courtyard Toluca Airport for at least five years. The staff is the jewel at this place. The property is getting old but it's clean and safe. Everyone from the front desk to the bar staff are wonderful. Location to the airport.

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VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review
Google Translation

Gracias por tomarse el tiempo para llenar nuestra encuesta de satisfacción de huéspedes. Para nosotros fue un placer tenerlo como... More 

Aurora, Colorado
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2015

The hotel is a bit dated, but it’s very clean and the restaurant offers good food, large common area with a good bar. The service however was exceptional; every person in the hotel goes above and beyond to service the customer. I have never been treated better. Special thanks to Armando who was our waiter/bartender the whole time we were... More 

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VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Dear LilyQCO Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to... More 

Vinhedo, SP
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 18, 2015

I've been there for a couple of weekends and it was really worth it. Nice breakfast area with many options and good food also for dinner. Nice common areas for working with computers and the gym is also very modern. Easy connection to the airport gates just by walking.

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VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to share with... More 

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 2, 2015

I booked this hotel this year because of the good experience two years ago. It has a great restaurant and the entire hotel staff is friendly and professional. I used the shuttle every day to work near the airport. The early shuttle is at 0630. The breakfast buffet officially opens at the same time but you can get in the... More 

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VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

We are so please to have you on a second stay. Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like... More 

Austria
Top Contributor
52 reviews 52 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 3, 2015

The hotel is always very good for staying during a business trip. The restaurant has a very good quality and the personal is always friendly, helpful and engaged. Breakfast will be served as buffet during the week, on the weekend you'll get breakfast form the menu card, which is perfect as well. In the evening you'll find some people on... More 

Was this review helpful? Yes
VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. I will share your comments about the gym and swimming pool with the general... More 

Houston, Texas, United States
2 reviews
4 of 5 stars Reviewed January 28, 2015 via mobile

My stay was as good as always. I am sorry to see turnover of long term employees. Workout facilites are in need of an update Also could do a better job keeping the entry doors closed when it is cold outside

Was this review helpful? Yes
VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. We have share your comments regarding the gym and the entry doors with our... More 

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