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Courtyard Toluca Airport

#6 of 24 Hotels in Toluca
Certificate of Excellence
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Blvd. Miguel Aleman 177, Toluca 50200, Mexico
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1 room 1 guest
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79 Reviews from our TripAdvisor Community

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Traveler rating
    36
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    12
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 11, 2015

Very friendly and helpful staff make this a great business hotel option. Excellent hot breakfast and good options for dinner including late service. Common areas are snappy, bathrooms have large showers with plenty of hot water, bedding was very good and beds were comfortable. Guest rooms could use a bit of renovation. Excellent service of the hotel staff made a... More 

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Alejandra M, Gerente at Courtyard Toluca Airport, responded to this review
Google Translation

Gracias por compartir su experiencia con nosotros Con la misión de ofrecer un servicio superior al cliente, nos sentimos muy... More 

Bregenz, Austria
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2015

nice Hotel for Business stays. Restaurant is good for breakfast as well as dinner. Menue doesn't change often. Internet Speed is ok and Service perfect. Meeting Locations are available as well as personal Lounges for a privat dinner in front of the TV

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Alejandra M, Gerente at Courtyard Toluca Airport, responded to this review

Thank you for sharing your experience at the Courtyard Toluca Airport With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a our guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional... More 

Buenos Aires, Argentina
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 16, 2015

I found the building very nice, quite comfortable and well distributed. Room size and comfort was average. The personnel were really nice and willing to help, they were really humble. Some points for improvement, services seems aren't customer oriented by design and a little bit bothersome (Eg. WiFi, accessories, no room service)

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Alejandra M, Gerente at Courtyard Toluca Airport, responded to this review
Google Translation

Gracias por compartir su experiencia en Courtyard by Marriott Toluca Airport Agradecemos sus comentarios y estamos encantados de saber que... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed May 18, 2015

This is a clean hotel located near the airport. The staff was very friendly and gave excellent service. I ate the buffet breakfast and had dinner in the bar. The food was fresh and very tasty. I would stay here again.

Review collected in partnership with this hotel

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VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Dear Mr.Brooke Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to... More 

McLean, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

We were a professional flight crew and stayed here for the night. Very friendly staff and typical Marriott Courtyard rooms. Quiet and clean. Having a restaurant/bar on property was nice. Food was okay, not great, but service in the restaurant was good.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

We are so happy you enjoy your stay at Courtyard by Marriott Toluca Aeropuerto, it was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to share... More 

Mount Prospect, Illinois
1 review
4 of 5 stars Reviewed April 27, 2015

Flew in and out of Toluca Airport for business, so location was great for this. Clean, safe, and secure. Without a means to get around, we stayed on the airport property and had all of our needs met: Meals at the restaurant or bar had a nice, various menu. Wifi internet performed well throughout the property, so I was able... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Dear Mr. Hammar Dear Mr. , Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback... More 

Mexico City, Mexico
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 11, 2015

Good hotel with a gym, swimming pool and a good restaurant. Wester prices and good overall staying. Just next to the airport and far from everywhere else. It make sense to go there only if you go to Toluca for business porpouses

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VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Dear Mr. Jianmarko Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like... More 

Bogota, Colombia
Level Contributor
3 reviews
4 of 5 stars Reviewed April 3, 2015

I love the service at this hotel. I have been using the Courtyard Toluca Airport for at least five years. The staff is the jewel at this place. The property is getting old but it's clean and safe. Everyone from the front desk to the bar staff are wonderful. Location to the airport.

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VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review
Google Translation

Gracias por tomarse el tiempo para llenar nuestra encuesta de satisfacción de huéspedes. Para nosotros fue un placer tenerlo como... More 

Aurora, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 24, 2015

The hotel is a bit dated, but it’s very clean and the restaurant offers good food, large common area with a good bar. The service however was exceptional; every person in the hotel goes above and beyond to service the customer. I have never been treated better. Special thanks to Armando who was our waiter/bartender the whole time we were... More 

Was this review helpful? Yes
VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Dear LilyQCO Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to... More 

Vinhedo, SP
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 18, 2015

I've been there for a couple of weekends and it was really worth it. Nice breakfast area with many options and good food also for dinner. Nice common areas for working with computers and the gym is also very modern. Easy connection to the airport gates just by walking.

Was this review helpful? Yes
VGalaviz, Director de Recepción at Courtyard Toluca Airport, responded to this review

Thank you for taking the time to complete our online Guest Satisfaction Survey. It was a pleasure for us to have you as our guest and we are satisfied to see we reached the level of service you expect in a hotel of the Marriott brand. If there are any additional comments or feedback you would like to share with... More 

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