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Courtyard Toluca Tollocan

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Paseo Tollocan 834, Toluca 50120, Mexico
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Courtyard Toluca Tollocan
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Courtyard Toluca Tollocan
Courtyard Toluca Tollocan
Courtyard Toluca Tollocan
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63 reviews from our community

Traveler rating
    40
    15
    4
    1
    3
See reviews for
8
1
2
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toluca, Mexico
1 review
5 of 5 stars Reviewed 3 weeks ago

The ladies at the front desk, named above, are the reason I continue to come to this hotel week after week, their friendly smiles, the excellent service they provide, and how good they make the customer feel is the best that I have ever encountered. I travel very much, but I have never been to a hotel that has a... More 

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Vinhedo, SP
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 18, 2015

Rooms are spacey and clean. There was some smell coming from the kitchen to the rooms aisles. Anyway, service is perfect and the food is always good, including the various breakfast options that they offer. Best option in the area. Offers a valuable free shuttle.

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Ara D, Front Office Manager at Courtyard Toluca Tollocan, responded to this review

It is very nice to hear that we satisfy your needs, i will let my team know about the smell on the room. Thanks again for your comments and help, we are at your service. More 

Greenville, SC
Top Contributor
122 reviews 122 reviews
17 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed March 16, 2015

This hotel is lovely. It is like a beautiful oasis after a hard day of traveling! They rooms are huge. It is probably the cleanest hotel I have ever stayed in. Everyone there is friendly and very accommodating. The breakfast is very nice with many choices for either breakfast or brunch! If I am back in the area I would... More 

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Ara D, Front Office Manager at Courtyard Toluca Tollocan, responded to this review

Thank you so much for your comments, thay are very important for us, we work very hard every day to get the quality that you deserve. More 

Grand Junction, Colorado
1 review
5 of 5 stars Reviewed February 26, 2015

When I get bad service I always bring it to the attention to management, and when I receive good service I also bring it to the attention of management as well. I am a professional pilot, and am currently flying a private jet based out of Toluca, Mexico. I resided in Grand Junction, CO, and stay at this hotel frequently.... More 

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Ara D, Front Office Manager at Courtyard Toluca Tollocan, responded to this review

Thank you for share with us your comments they are very important for us. Thanks for choosse us. More 

1 review
5 of 5 stars Reviewed January 13, 2015

I want to congrats all the persons that work there, they are the best but the most ara at the front desk she always make my stay confortable, this hotel is the best in toluca The rooms are big and confortable the bed is delicious and the cleanes is perfect

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Ara D, Front Office Manager at Courtyard Toluca Tollocan, responded to this review

It is very nice to hear that everything was good, be sure that we work every day to be best. We are at your service. More 

Top Contributor
146 reviews 146 reviews
88 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed January 12, 2015

Was here just before New Years, and found it to be a new property, nice rooms, with a friendly staff. It's close to the airport, and across the street from a large mall. Use the ATM outside the front door to exchange money. The restaurant outside is fantastic.

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Ara D, Front Office Manager at Courtyard Toluca Tollocan, responded to this review

I am happy you enjoyed your stay with us, is very impotant for us to know that all the work that we do make a diference on your stay. Thanks for sharing with us your experience More 

Saltillo, Mexico
Contributor
17 reviews 17 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 4, 2015

I really recommend this Hotel, the service from the employees its great. I've being hosted for more than a year due I'm traveling to Toluca for business, the location is on the main street of Toluca, Paseo Tollocan, in front is a new mall: Galerias Toluca. The environment is nice, with excellent breakfast buffet, also at night you can enjoy... More 

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Ara D, Front Office Manager at Courtyard Toluca Tollocan, responded to this review

We appreciate your comments, i will share it with all the staff and thanks again for taking the time in sharing with us your experience More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

All the ladies are so friendly and efficient. I have been comming weekly now for 8 months and after a bad day at work (Bayer), I know there is a friendly Hola, waiting for me as I pass the desk. Here is a list of the ladies whose names I have captured Maribel, Blanca, Ara, Mindy, Claudia, Alejandra, and Yare.... More 

Was this review helpful? Yes 1
Ara D, Front Office Manager at Courtyard Toluca Tollocan, responded to this review

Thank you for your opinion, it is very nice to see that all the effort we make get the service and the quality you deseve. Thanks for your comments and for the trust. More 

Ciudad Juarez, Mexico
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 2, 2014

Just in front of Galerias Toluca this is a well located hotel. The service is excellent and they are always ready to serve. The breakfast buffet is very good. The rooms are very clean and very large. I asked for a late checkout and they agreed to give us a few more hours and afterwards, take care of our luggage.

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Ara D, Front Office Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr. I am happy you enjoyed your stay with us and that the facilities and service experience was what you expected and deserve. We appreciate your time in sharing with us your experience Regards More 

1 review
5 of 5 stars Reviewed November 24, 2014

For us, is a no brainer to choose a hotel in Toluca. Besides being the newest an nicest, The Courtyard Tollocan has a very professional team to assist you. From check in to check out, the staff takes care of all your needs, making you feel at home. Specially at the front desk, where Claudia, Maribel and Mindy do a... More 

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Ara D, Director de Recepción at Courtyard Toluca Tollocan, responded to this review
Google Translation

Estimado Capi, Es un placer siempre poder ofrecer un servicio que valla mas lejos de sus espectativas, asi mismo hablo... More 

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