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All 24 Toluca hotels

Courtyard Toluca Tollocan

3.5 of 5 Hotel   |   Paseo Tollocan 834, Toluca 50120, Mexico
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Ranked #4 of 24 Hotels in Toluca
A recent review
5 of 5 stars reviewed 4 days ago
Martin R
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49 reviews from our community

Traveler rating
    32
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    3
    1
    1
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6
1
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW

For us, is a no brainer to choose a hotel in Toluca. Besides being the newest an nicest, The Courtyard Tollocan has a very professional team to assist you. From check in to check out, the staff takes care of all your needs, making you feel at home. Specially at the front desk, where Claudia, Maribel and Mindy do a... More

Was this review helpful? Yes
Ara D, Director de Recepción at Courtyard Toluca Tollocan, responded to this review
Google Translation

Estimado Capi, Es un placer siempre poder ofrecer un servicio que valla mas lejos de sus espectativas, asi mismo hablo... More

Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hello There!! I Only want to thanks to all the staff in Marriott Courtyard, Toluca Tollocan for the excellent treatment for the guest. I want specially to thanks Front Desk Girls, Claudia, Mindy, Yarely, Blanca, Araceli, Alejandra, Maribel, Lety, Mauricio. for all your attentions to my person. In the restaurant, Tania, Mayra, Alberto, Francisco and Daniel, some others that i... More

Was this review helpful? Yes 1
Ara D, Front Office Manager at Courtyard Toluca Tollocan, responded to this review
Google Translation

Estimado Sr. Alfan, Siempre es un gusto servir y ofrecer el mejor trato asi como crear lazos de confianza con... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

I came here for the business trip, and stay in this hotel for two weeks. People here are warm and nice. They make here like home for me in Toluca. I appreciate the help from Maribel and Carlos Daniel!

Was this review helpful? Yes 1
Ara D, Director de Recepción at Courtyard Toluca Tollocan, responded to this review

Dear Ms. April Thanks for let us know your opinion, we will celebrate Maribel and Daniel for your comments. We are working every day to be better. Best Regards More

South Lyon, MI
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2014

I stay at this hotel 6-7 times a year and have never had a bad stay. Staff is very friendly and accommodating. If you have an issue they take it seriously and handle it quickly. They make an effort to learn and remember your name and then great you by name. Maribel and her co-workers at the front desk are... More

Was this review helpful? Yes 1
Ara D, Director de Recepción at Courtyard Toluca Tollocan, responded to this review

Dear Sr. Thanks for let us know your comments, we try to do our best every day, I can see that maribel did it well, so we are going to celebrate her and reminder to our staff to be such as her. Thanks for choosing us as your home in Toluca. Best Regards. More

Farmington Hills, Michigan
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 9, 2014

The Courtyard Toluca Tollocan hotel is recommended for business or vacation travel. Rooms are new and clean, and associated facilities kept in same fashion. All staff's are courteous, professional, helpful, and a joy to spend time. in August and September, 2014, I was a guest for 3 weeks. I found front desk associates Maribel and Claudia, most helpful; Masters of... More

Was this review helpful? Yes 4
Ara D, Front Office Manager at Courtyard Toluca Tollocan, responded to this review

Thanks for your comments, i will share it with all the staff at Courtyard Toluca Tollocan. Best Regards More

Aurora, Colorado
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

Stayed here for a month and the staff were always very polite and helpful. The food in the restaurant became a bit repetitive, but was adequate. The functions rooms were always booked at the weekend with wedding or retirement parties.

Was this review helpful? Yes 1
Ara D, Front Office Manager at Courtyard Toluca Tollocan, responded to this review

Thank you for chossing us, we will continue working to be better. Best Regards More

Toluca, Mexico
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2014

Hotel staff is great for help and extremely friendly to the guests. The food selection in the small restaurant is not huge but the quality of the food is extremely good. I have always found the staff great to talk to and get help when needed. Maribel who works afternoon at the front desk is great person to ask for... More

Was this review helpful? Yes 1
Ara D, Front Office Manager at Courtyard Toluca Tollocan, responded to this review

Thank you for let us know your comments, we will recognize Maribel for all the effort she does and i will tell all the staff your comments Best Regards More

Tijuana, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

We are very pleased of the warm and friendly service we always get at this hotel. I have stayed here since the grand opening, and the attention an kindness of the staff, beginning with the front desk, Ara, Claudia, Mindy, Ale, Maribel and the rest of the front desk personnel, always make sure we have the best of our stay.... More

Was this review helpful? Yes 2
Ara D, Director de Recepción at Courtyard Toluca Tollocan, responded to this review
Google Translation

Estimado Sr. Robles, Es grato saber que estamos haciendo nuestro trabajo bien al ver su comntario, todo el equipo hace... More

Fort Wayne, Indiana
Contributor
18 reviews 18 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 29, 2014 credit card Amex Card Member Review

The hotel is well located to reach as you enter or work in Toluca. My room was very clean and well appointed, and the air conditioning/heating system worked well. Enjoyed meals in the restaurant where I found the food to prepared well, the staff attentive and the beer cold. It was noticeably noisy when there was a party or gathering... More

Was this review helpful? Yes 1
Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2014

I have been there since beginning of March and I am booked through October. In order words, this is my second house and the employees are my second family. The service is good, the food is not bad but if I should name the one thing that really cuts it for me, it would have to be the people, from... More

Was this review helpful? Yes 1
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Additional Information about Courtyard Toluca Tollocan

Address: Paseo Tollocan 834, Toluca 50120, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Toluca
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Courtyard Toluca Tollocan 3.5*
Number of rooms: 184
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