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Quinta Del Rey Hotel

3.5 of 5
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Paseo Tollocan Ote. 500 | San Jeronimo Chicahualco, Toluca 52170, Mexico
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1 room 1 guest
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Quinta Del Rey Hotel
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78 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Woking, United Kingdom
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 26, 2015

My wife and I stayed here for four nights last September for a wedding, first in a church at Metepec followed by the civil ceremony at this hotel. Our room was quite ornate with bathroom taps in the shape of swans!! The room was comfortable and we slept well. There was a good choice of food for breakfast and dinner... More 

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Funchal
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 22, 2015

Huge nicely decorated rooms, spa, swimming pool, very clean. The reception staff is very helpful and service oriented, good choice of dishes for breakfast. We very much enjoyed the complementary massage. Will definitely come again & recommend it

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Quinta Del Rey H, Manager at Quinta Del Rey Hotel, responded to this review

Dear Victor M. It’s great to know that our staff is doing an effort to satisfice our clients. We appreciate you took the time to let us know your opinion, which is very important for us. Aron and Cecilia will know about your comments. We hope to serve you in the near future. Have a nice day. More 

Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed May 29, 2015

Large rooms which are maybe overstuffed with art. Elephants holding the glass plate of the table... The designer of the shower (room 134) was more thinking of an outside shower.. Very much not normal! Gym is from the 80' (smell and machines) and sauna costs extra (250 pesos) Only Mexican TV... Flower smell in the lobby was outstanding

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Rivalta di Torino, Italy
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 29, 2015

I have stayed here 40 to 50 times over 15 years. The area has grown so much over that time that I hardly recognized the place last time I was here. It is on the main road, but inside the gardens are very very nice. The staff will take care of you, and the food is excellent. There are newer... More 

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Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review

Dear Anthony H; it has been wonderful to read your review. Thank you for choosing us during this 15 years, it has been a pleasure to have you here. We want to be different from other hotels, and as you say even we are on a main road, once you get in, you don’t realize it. We try to have... More 

Wintersingen / CH
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 16, 2014

Quinta del Rey is ideally situated along the main road in Toluca. However the rooms are facing to the back and are thus quiet. There are very nice gardens available for a stroll. The hotel and rooms are very clean and spacious. The hotel features a nice indoor pool. The staff is friendly and I especially enjoyed the complete breakfast... More 

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Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review

Dear 61_IslandHopper. Thank you very much for writing a review about your stay with us. One of our main purpose is that our guest could have a quiet and peaceful room, and also a good view from it. Is good to know that this purpose is achieve. We also want to thank you for choosing Quinta Del Rey in your... More 

Tauranga
Level Contributor
4 reviews
4 of 5 stars Reviewed October 17, 2014

We have stayed at this hotel 3 times now and each time the staff have been helpful and friendly and most speak English. The rooms are large and comfortable, each room we have been allocated has had a view over the gardens. The rooms have been quiet and we were disappointed we did not have our swim suits with us... More 

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Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review

Dear Surfer Tauranga. Thanking for staying with us once again, it is good to know that you have enjoy your last visit. Thank for your comments, they will help us to improve our service. Hope to see you soon. And remember to bring your swimming suits. Have a nice week. More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 6, 2014

The hotel has very characteristic decoration. Depends on taste of each one. The rooms are huge, towards a nice central garden. The staff is very friendly. The downside is definitely the breakfast, although in sufficient quantity, still lacking in quality. Location is very good for business purposes.

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Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review

Dear Antonio C, thanking for staying at Quinta Del Rey, it was a pleasure to have you here. We also want to thank you for taking the time to write a review about your stay. We are taking note about your comments, and giving the right solution to them. Hoping to have you here once again, we wish you a... More 

Ottawa, Ontario, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

Stayed here for a night while in Toluca for work. I was very impressed with the hotel. The rooms are well decorated, spacious and comfortable. The staff were extremely pleasant and hospitable. I would certainly stay here again and highly recommend it.

Was this review helpful? Yes 1
Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review

Dear Slip70two, thank you very much for letting everyone know about your experience at Quinta Del Rey, it has been a pleasure for us to have you as a guest. As you know is very important for all of us, to be sure we are doing a good job, and also to know if we have to improve either our... More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed March 21, 2014

I really enjoyed my stay at this hotel this past week. The service was excellent and the staff went the extra mile for my convenience. The pool is heated just like the hot tub, which made me stay at the pool more often.

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Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review

Dear My_Bags_Are_Packed_0 Thank you very much for writing a review about your experience at Quinta Del Rey. It is great to know that you enjoy the pool and the service. We hope to have you here once again, we will be pleased to serve you More 

Oak Park, California
Level Contributor
150 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed January 30, 2014

I enjoyed this property. It has a nice courtyard, and there are many festive events such as weddings and quinceañeras. The food is above average, and there are several nice restaurants near by. Rooms are spacious and staff is friendly.

Was this review helpful? Yes 1
Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review

Dear WorldTrav…, thank for staying with us, it was great to have you as a guest and is also glad for us to to know that you enjoy your stay at Quinta Del Rey Hotel. We hope to see you soon, and please let us know if we can do anything to make your stay more pleasant. Have a wonderful... More 

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