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All 24 Toluca hotels

Gran Hotel Plaza Imperial

3.0 of 5 Hotel   |   Km 57.5 Carretera | Toluca, Toluca 52170, Mexico
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Gran Hotel Plaza Imperial
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Ranked #22 of 24 Hotels in Toluca
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36 reviews from our community

Traveler rating
    2
    8
    11
    7
    8
See reviews for
4
6
3
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Gran Hotel Plaza Imperial
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Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 23, 2009

With this being my 3rd trip to Toluca for business I thought I'd try a new hotel...all of the on-line pics looked good, and hey, Holiday Inn right? Basically my main issues were w/basics...heat was OK, but the AC is NONE-a 3 speed fan was it. Basic room/bath was from 70's with some kind of redo to bring it up... More

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed February 20, 2006

What can you say? With a great name like the Holiday Inn and with loads of great experiences with that chain I thought this would be a no brainer. WRONG. The hotel was adequate, there was hot water, the security was good. Just could not get a good feeling. Tried for two days to get basics like towels and wash... More

Was this review helpful? Yes 1
montreal, canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 18, 2005

I got married in Toluca, Mexico last september and I had some family members stay there to attend the wedding... We had several request to the staff and they were really nice and address all our concerns and requests with a smile and were very helpfull. The breakfast buffet was really good and the entire staff was really kind. Thank... More

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Detroit, Michigan
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 26, 2004

The service and rooms here are inconsistent. The staff at the front desk will always promise to address issues, but rarely follow through. Not a great place for women traveling alone, unless you have a man negotiate the room and rate. Please be warned that booking executive level is not a guarantee that you will recieve an room on that... More

Was this review helpful? Yes 6
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Additional Information about Gran Hotel Plaza Imperial

Address: Km 57.5 Carretera | Toluca, Toluca 52170, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Toluca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gran Hotel Plaza Imperial 3*
Number of rooms: 150
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Also Known As:
Holiday Inn Toluca
Toluca Holiday Inn

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