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Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto

3.5 of 5
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Blvd. Miguel Aleman Esquina Con Paseo Tollocan #55, Toluca 52000, Mexico
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Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto
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Ranked #18 of 23 Hotels in Toluca
A recent review
4 of 5 stars Reviewed January 31, 2015
ReiniWorldTraveller Morelia, Mexico
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27 Reviews from our TripAdvisor Community

Traveler rating
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    4
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Morelia, Mexico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 31, 2015

I havestaid over 10 times in that hotel for the past 4 years. Like always great, clean rooms. The hotel is fairly new. The breakfast is as always for free and not that good but as i said for free. Internet doesn't work all the time.

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Hartford, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2013

Rooms are kept clean and new looking. Very close to the mall which makes for easy dinners grocery shopping. The only issues I have are the breakfasts could be a little better with more options and the free shuttle could be a little more on time.

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Roberto D, Front Office Manager at Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto, responded to this review

The time it takes to write is very important to us Thanks for your comments we can work on details like the breakfast , We work every day to be the hotel of your choice. Thanks and have an excellent day! More 

Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 7, 2012

The basics nothing special but ok for the price. Unfortunately they had 5-6 bus loads of kids 12-16 and they created havoc in the hotel. Knocking on doors running up and down the hallways, parties in their rooms. There seemed to be very little control over them! Good points they have a happy hour and breakfast which is ok. Eggs... More 

Was this review helpful? Yes 2
Roberto D, Front Office Manager at Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto, responded to this review

Thanks for choosing holidaiy inn express and suites toluca zona aeropuerto, as his choice to stay, we appreciate your comments and appreciate the time you use to send. work every day in details like the breakfast we mentioned so that every time you visit us is a satisfying stay related to buses told him that is a group that visits... More 

Boston
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 18, 2012

My room (it was not a suite) was clean and adequate. The staff in front desk are helpful and friendly. Hotel provides free shuttle service to and from airport if it's within reasonable hours. They can even provide you shuttle to work if the distance is within a commuting distance. (Don't forget to tip your driver!) Breakfast is ok, mostly... More 

Was this review helpful? Yes 1
Ensenada, Mexico
Contributor
14 reviews 14 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed October 13, 2012

This Holiday Inn is your usual cookie cutter but because the hotel has a very high percentage of occupancy the staff do not take care of the facility. I checked into my room and attempted to hang up my clothes and when I opened up the mirrored door closet it came off the hinge and hit me in the head.... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto, responded to this review

Dear Baja5557, Thank you for your review regarding your recent stay at Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to... More 

Travelers are raving about these Toluca hotels

Monterrey, Mexico
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 19, 2012

The staff is very friendly, everything is very clean, everything looks new, its great. The hotel its located right next to a big "mall" where you can find a supermarket, shopping stores and a food court. Its close to the airport, and the hotel offers you free transport, but you have to book it 24 hours early. I used it... More 

Was this review helpful? Yes 1
hiexpress_toluca, Director of Sales at Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto, responded to this review

Thank you very much for the comments, we appreciate the words about your experience in the Hotel. About the pool, we´re working in the water heated, I hope you in the next visit you´ll can enjoy more our public areas. More 

Rehovot, Israel
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2011

The hotel is clean, comfort and frendly. it is not fency and the price is relativly low for the service you get. location is very good, close to the airport and the local factories. it is next to a local mall,few restorants in walking distance. security of the aria is very good.

Was this review helpful? Yes 1
Top Contributor
52 reviews 52 reviews
52 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 2, 2011

Came back to the holiday inn after September 2009. Practically the same since that time, even the staff. After a second time it is safe to say you get a good night sleep. Breakfast is still included as well as the Internet. I did notice the nightly rate did increase compared to last time, still reasonable.

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Hollywood,California, USA,
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 5, 2011

Positives: Great location close to airport, restaurants, shopping mall, etc. Modern but I would not expect less for $120 a night in Toluca, Mexico. Free internet both wireless and 2 computers in lobby. Nice personnel. Free parking. Negatives: Pool not heated, not reliable staff...asked for basic needed items and never heard from them again. Staff uses same elevators than guests... More 

Was this review helpful? Yes 1
Munich, Germany
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 20, 2010

This hotel is one of 3 hotels located close to a big shopping center. A bunch of restaurants are available and by walk reachable. There are 2 hotels are conterminous on the same place, but this is the best one there. This hotel seems to be a central accommodation for Mexican police staff… The hotel is offering a local transport... More 

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