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Swallow Thainstone House


Hotel class 4.0 of 5
A96, main Inverness Road, Inverurie AB51 5NT, Scotland
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Reviews you can trust

64% Recommend
3.5 of 5 stars 107 reviews
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By trip type
All (107)
[ Date ] [ Rating ]
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5 of 5 stars
Happymaninverurie   1 contribution
Inverurie
Dec 2, 2009 New

I had the pleasue in August of holding my daughters wedding reception at Thainstone House. From the moment we arrived on the Friday PM until we left on the Sunday both myself and family plus a large number of other wedding guests who also stayed at the hotel we treated like we actually owned the building. The treatement we received... more

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3 of 5 stars
rha08   2 contributions
scotland
Nov 17, 2009 | Trip type: Couples

Because of the special deal through Swallow Hotels, our break was undoubtedly good value, but the hotel was a little disappointing and does not fit it's four star rating. The entrance promises much but the public areas are tired and in need of a refurb. Worst of all was the state of the gents public toilets on the ground floor,... more

Management response from
GMThainstone, General Manager

Thank you for your recent feedback. please accept my apologiesfor the problems you experienced and also my assurances that I will discuss your comments with my team and try to find out why such failings were allowed to happen, there is no excuse or reasons why this should be the case. We are currently working through a detailed refurbishment in...

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4 of 5 stars
billmorgan9   7 contributions
Aberlour, United Kingdom
Nov 10, 2009 | Trip type: Couples

Having stayed here and reviewed it before we were astonished to find that this hotel was included in the Swallow website £19 a room with breakfast offer and booked it straight away. We were impressed by the reception we were given and the room(203) was larger than we expected.The only downside was the the small high level window but this... more

Management response from
GMThainstone, General Manager

Thank you for your recent feedback. I am glad you enjoyed your stay and will be sure to share your comments with the team. We are currently reviewing all of our menus and will be launching new menu's in all all areas of the hotel over the coming weeks. Thank you once again and I hope to welcome you back...

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4 of 5 stars
holidayeaskilbride   1 contribution
east kilbride
Nov 8, 2009 | Trip type: Couples

hotel staff very friendly, food excellent,gym and pool good as well hotel was getting up grade at time we were there but did not put us off would go back more

Management response from
GMThainstone, General Manager

Thank you for your recent comments, I am delighted you enjoyed you stay with us and hope to be able to welcome you back to Thainstone House in the near future. Regards Peter.

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2 of 5 stars
AyrLindaD   2 contributions
Ayr
Nov 7, 2009 | Trip type: Business, Solo travel

Second time I've had to stay at this hotel in recent weeks because I needed to be near Inverurie, but it is not impressive. I have had the same tiny room both times, and I had business guests to dine with me there on the second visit, and set price dinner was over priced and unimaginative, as are the rooms.... more

Management response from
GMThainstone, General Manager

Thank you for your recent comments, It is very regrettable that you did not enjoy your stay with us on this occasion. we are currently working through a detailed refurbishment plan throughout the hotel and feel that regular improvements are being made and this will continue to be the case over the coming months. We are also reviewing our menu...

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3 of 5 stars
50somethingsScotland   2 contributions
scotland
Nov 2, 2009 | Trip type: Family

Weekend break with husband and grandaughter - 16months old. Family room at top of spiral staircase x 2, no lifts. Restuarant had no childs menu - chef did make us some scrambled eggs. Sunday breakfast no yoghurts available for child. Feel that as hotel advertised as 4 star is in need of refurbishment in some areas. Need to seriously consider... more

Management response from
GMThainstone, General Manager

Thank you for your recent feedback. It is regrettable that you feel were not child friendly as a hotel, I apologise if you feel this way but can assure you that we will take your comments on board and strive to improve moving forward. Regards Peter.

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4 of 5 stars
Dazmaniandevil   1 contribution
Norfolk, UK
Nov 2, 2009 | Trip type: Business

Excellent and pleasent Staff with good a good choice food menu. As a company we hired the meeting room for a team meeting along with a meal for our staff which again was a great menu with great service!! My only critisim is the Shower Height being a tall person, I found that the shower in my room I had... more

Management response from
GMThainstone, General Manager

Thank you for your recent comments, I am delighted that you had enjoyable stay with us on this occasion. I am fully aware that some of the shower heads are not in an ideal location and this is something we hope to rectify in the near future. Regards Peter.

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4 of 5 stars
Lensman9   1 contribution
Falkirk
Oct 29, 2009 | Trip type: Couples

As a birthday treat for me, my wife booked the hotel for a two night break, after seeing an advertisement in a Sunday newspaper. Having enjoyed a very pleasant stay, we would heartily recommend the Thainstone! Every member of staff we encountered was polite, helpful and friendly. The waiting staff in particular were excellent and the level of service we... more

Management response from
GMThainstone, General Manager

Thank you for your recent feedback, I am delighted you enjoyed your stay with us and I will be certain to share your comments with my team. Regards Peter.

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5 of 5 stars
cara1982   1 contribution
cara1982
Oct 29, 2009 | Trip type: Family
1/1 found this review helpful

I recently stayed in this hotel for 2 nights with my husband and other family members and was thoroughly delighted by all aspects of our time here. As you approach the building you are instantly given the impression of grandeur and tranquility and we're pleased to say this is exactly what we got. Our first night was spent in a... more

Management response from
GMThainstone, General Manager

Thank you for your welcomed and detailed feedback, it is greatly appreciated and I will be sure to share your feedback with Graham and the team. We are currently working on a detailed refurbishment plan over the coming 18 months and will continue to update the bedrooms throughout this process. Regards Peter.

Great Break
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5 of 5 stars
NoddyAlloa   1 contribution
Alloa
Oct 27, 2009 | Trip type: Couples

We very much enjoyed our stay here. The staff were excellant in all departments, the breakfasts and dinners were first class with plenty of choice. The bedroom was very comfortable and all public areas of the hotel were welcoming. Overall this break was great value and we look forward to our next visit. more

Management response from
GMThainstone, General Manager

Thank you for your comments, I am delighted you enjoyed your stay with us and look forward to having the opportunity to welcome you back to Thainstone House in the future. Regards Peter

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Swallow Thainstone House Also Known As

  • Swallow Thainstone Hotel
  • Thainstone House Hotel
  • Swallow Thainstone Inverurie
  • Thainstone Hotel
  • Thainstone House
Address: A96, main Inverness Road, Inverurie AB51 5NT, Scotland
Inverurie Hotels Swallow Thainstone House
3.5/5.0
107