There is no doubt that this hotel looks very impressive. The grounds are beautiful and the building is gorgeous. The restaurant is lovely with both delicious food and excellent service. The lounge area with open fire and large comfy sofas is great for relaxing with a few drinks after your meal. All staff are friendly, attentive and nothing is too... more

I've stayed at this hotel a number of times and chose it to entertain a large group of suppliers/business colleagues to a meal with most attendees also staying overnight. Whilst there were some very minor hiccoughs in the service, probably spotted only as a result of normally experiencing London impatience, the food was excellent, served by a very pleasant team... more

Either the people who have reviewed this hotel have ridiculously high standards or this hotel has taken on board the criticism and has made changes. We had an absolutely fantastic time and would love to go back. I emailed the hotel directly to ask if they had any dinner, bed and breakfast rates as there were only bed and breakfast... more

Having browsed through the reviews for this hotel we were beginning to wonder what we had let ourselves in for. We have just returned from a totally relaxing break in a wonderful country location. Our room was comfortable,staff were really friendly and helpful and we enjoyed all our meals. We ate in the bar and in the restaurant and cannot... more

Booked for three nights 21st Januay 2008. Paid in full on 30th September 2008. Arrived at the hotel 1430 hrs 14 August 2009. Went to the reception and informed them who we were then proceeded to bring the luggage into thehotel. After three trips in the pouring rain with no help from the staff I stood once again at reception.... more

Shambolic. Arrived and reception staff posted missing. Checked in eventually, then waited some more for drinks. Waited again for menus. Waited on dinner. Waited again on drinks. Staff pleasant and attentive once prompted to be fair, but badly needs someone to oversee proceedings and organise staff. Room was fine, but generally hotel run down and never 4 star standard. Same... more

Beautiful setting , totally offset by the shabby , dated and tired interior [ tho at least the bathrooms were more or less up to Travel Lodge standards..]..peeling paint , ill fitting windows, absence of lifts for elderly guests , and a total absence of the facilities usually associated with such an expensive hotel eg adequate, trained , and helpful... more

This was a gift for an anniversary. We stayed one night. They placed us above the Ballroom, where there was a wedding party. They dont normally do that, but our desinated room was flooded. It was really noisy. There was a piper playing outside our bedroom window. One of the windows wouldnt close. There was paint flaking off the cornicing... more

Stayed over night in the Hotel after attending a weddinig reception. The wedding reception and meal were excellent however the stay over night and breakfast were not in keeping with the splendour of the sarroundings. The room we had was very drab and needed a paint. We ordered ice for the room and it took a second phone call after... more