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Slepe Hall Hotel & Restaurant

Certificate of Excellence
Ramsey Road, St. Ives PE27 5RB , England
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Slepe Hall Hotel & Restaurant
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Slepe Hall Hotel & Restaurant
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127 reviews from our community

Traveler rating
    63
    35
    15
    7
    7
See reviews for
30
31
2
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burton upon Trent, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Slepe Hall Hotel for my nieces wedding on 2nd May and had a fabulous time, the accommodation was lovely, a huge super size bed, Jacuzzi bath and shower. The wedding reception was great the food was tasty and the waiting staff work well as a team. My only niggle was that the air con was so cold... More 

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Peterborough, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My daughter booked an afternoon tea for myself & her as a treat and what a treat it was. The sandwiches, cakes & tea were lovely, service was very good too and we enjoyed it at our leisure without feeling rushed

Was this review helpful? Yes
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review

Thank you for your recent review following your afternoon tea with us recently. We have been working hard to improve our afternoon service following some constructive feedback recently and it is encouraging to see that it is working. We look forward to welcoming you back again soon More 

Greater London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for a celebration, the room was very comfortable and had everything you would expect to be there. Beautiful bathroom and clean and well laid out room. Breakfast included and was very nice overall a very nice stay

Was this review helpful? Yes
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review

Thank you for your recent review following a stay with us. I am really pleased that you found our rooms to be comfortable and have all that you needed. It sounds like the breakfast we served really set you up for the day too. We look forward to welcoming you back to the hotel again soon More 

Coventry, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean hotel really good food. Very nice helpful staff. The only downside was it did not have a lift or any ground floor rooms & there was one disabled person & an elderly couple in our party. We were ther for a wedding the food was really hot with excellent service. A very good hotel for an old building.

Was this review helpful? Yes 1
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review

Thank you for your feedback following your recent stay with us for a wedding reception recently. I am really pleased that you enjoyed many aspects of our service, we do have a planning application in to create a couple of ground floor bedrooms for the future. We look forward to welcoming you again soon More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had our wedding reception here May 2015, the day was fantastic, nothing was too much trouble and the attention to detail was fantastic. Through out the planning process the team were on hand to answer any questions always being friendly and efficient. Food was great, all of our guests enjoyed the day. Would defiantly recommend this as a venue. A... More 

Was this review helpful? Yes 2
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review

Thank you Emily and Richard for your kind words following your wedding with us this month, we are all very pleased that you enjoyed the day and wish you a long and happy marriage. We look forward to welcoming you to the hotel again soon. More 

hampshire
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 4 weeks ago

dirty rooms and basic beds. Dirt everywhere and staff do not care windows and curtains are filthy We did complain and received a free drink. We wanted a comfortable clean room not a free drink We travel all over the world and have received better treatment in basic hotel rooms

Was this review helpful? Yes
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review

Thank you for your review following your recent stay with us again, I am pleased that the experience from your first stay encouraged you to book again with us. We use all comments and feedback to improve on our services and I will discuss your comments with my team. I look forward to meeting you on another visit. More 

Cambridge, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

Had a wonderful afternoon on Saturday at Slepe hall hotel . Fabulous afternoon tea with my friends , great setting wonderful service & lovely staff , Stuart Clemence & his staff were fabulous , we will return again soon many thanks mrs jolly

Was this review helpful? Yes 1
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review

We e all very pleased that you enjoyed your afternoon tea with the ladies, you will have to return during June for our Champagne and bubbles promotions! Afternoon Tea with a glass of bubbles would right up your street! More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2015

Slepe Hall is probably one of the best UK hotels I have stayed in. And as an event venue it is first-class. The room for my wife and I was perfect with what seemed like new furniture and opulent soft furnishings above the four-poster bed and at the windows. Both restaurant and bar meals were excellent (crisp linen napkins provided... More 

Was this review helpful? Yes 2
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review

Thank you for your kind comments and review of your recent stay with us, it was great to see so many traditional motor cars all lined up on a sunny day in the car park. I am pleased that we were able to provide you, your wife and all of your club friends with a pleasant visit and do hope... More 

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 15, 2015 via mobile

I was disappointed with a recent trip to sleep hall. Having previously enjoyed good service here (my brother had his wedding here last june) I feel my recent visit was not up to scratch. Having g come for lunch with my parents and 1 year old I was suprised to be told they do not have a children's menu. The... More 

Was this review helpful? Yes 3
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review

Thank you for your review following your recent visit for lunch. We do try to cater for all ages, however catering for particularly young children is not our forte and we do occasionally get it wrong. We hope that it will not put you off returning for another visit More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 11, 2015 via mobile

I came last year and the food was amazing, even though i was told they didn't have the correct staffing yet. It was mouth watering. I came this week with my wife and i was horrified, the food was cold and under cooked and didn't leave much for the taste buds! ! What a shame. The staff were friendly apart... More 

Was this review helpful? Yes 2
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review

Thank you for your recent review following your disappointing visit to us for a meal. Firstly I am pleased that when you came a year ago you had a good experience, but I am disappointed that your return visit was not good from a food perspective nor from the rude gentleman you mention. I have messaged you privately as you... More 

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