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Hotel Neptuno

Av/ Generalisimo, 19, 30740 San Pedro del Pinatar, Spain
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Hotel Neptuno
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Hotel Neptuno
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72 reviews from our community

Traveler rating
    22
    28
    10
    6
    6
See reviews for
12
33
8
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pontypridd
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pretty basic but actually OK for a few nights stay. Rooms are pretty basic but our room had all facilities, shower head would not sit on wall but that apart it was fine, we took earplugs but thankfully not noisy for us. Breakfast was just ok and bar facilities were a little odd, nice wine, but they ran out of... More 

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devon
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 10, 2014

we arrived for one night as traveling down to Malaga The hotel was clean and ideal for what we wanted the view over the lagoon was fantastic even in November The bed was very comfortable and the breakfast kept us going on our long drive ,would stay again if in the area ,good service from the chap on the desk... More 

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Senior Contributor
30 reviews 30 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed December 3, 2014

Booked in for 4 day break, lasted 1 night at this hotel. The AC is all intergrated so its one big loop, that would work fine. Except when there are people smoking in their rooms the smoke is being circulated from room to room. Your lying in bed with the smell of smoke in the air. The beds are of... More 

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CESAR L, Gerente at Hotel Neptuno, responded to this review

I'll reply your review point by point First I'd like to clarify your AC affirmation is not true at all, there is no big loop at all, this is not a diving rebreather aparatus, each fan coil is completely independent from the rest Mattresses are almost new and memory foam type, we try to please every client we apologize if... More 

wales
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 16, 2014

Beware,dirty,drab and dated rooms,reception has had all the upgrading! Cramped room and dodgy bathroom,very very basic,poor clothes storage space.Most rooms were occupied by a coach party who left early morning (lots of noise and smoking) and returned at 10pm for meals and drinks (lots of noise and smoking until 12.30am.NEVER AGAIN.

Was this review helpful? Yes 1
CESAR L, Gerente at Hotel Neptuno, responded to this review

A review always says more from who writes it that on whom is criticized. In my opinion this is the case. When I asked our staff about your stay, the only thing I'm going to comment here from all they told me, is about your discourteous speech and lack of respect to our staff. Dear sir, we are proud of... More 

poole
Contributor
17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 10, 2014

lovely little basic hotel just right to have as a base to come back to after a day sightseeing. The beds a little uncomfortable and could do with more pillows but other wise the room was faultless, breakfast was good plenty to choose from cereal, toast scrambled egg bacon cheese ham yoghurts fruit and pastries. the only criticism we had... More 

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Brugge
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2014

We were enjoying the hotel a lot. Friendly stuff, clean room and good location. It is good stay for few days. We were there for two nights and everything worked almost perfectly. Remember to take breakfast in the hotel as near by places are open after 9 and some are a bit expensive. Good hotel for good price.

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South Wales
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 1, 2014

Excellent hotel to stay in, have just spent a very pleasant three days staying in the hotel, lovely room, with a fantastic view. The staff are great, nothing is to much trouble for them, the reception staff speak really good english, with great personalities, and have been so helpful. Food is good and plenty of it. Hotel is situated right... More 

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Copenhagen, Denmark
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 27, 2014

The hotel is located directly on the great beach. The staff is very very freindly and speak English perfectly. This staff is the most friendliest we have ever met. The rooms are not huge, and it has been a little time since the last renovation. However, there is aircon and the majority of rooms face the beach. Given the low... More 

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Alicante, Spain
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 17, 2014

This hotel is a typical spanish hotel. Rooms are spacious but very basic and dated. The location is brilliant - right on the beach. Hotel staff very helpful. Simple but no frills but would use again..

Was this review helpful? Yes 1
Torrevieja, Spain
1 review
4 of 5 stars Reviewed June 15, 2014

Hotel was in an excellent location. We were given a double room with sea facing balcony. Hotel is directly opposite beach and is near to good beach bars and shops. The staff were all really helpful and very friendly. Have already booked to stay again in October

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