We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Neptuno

3.0 of 5 Av/ Generalisimo, 19, 30740 San Pedro del Pinatar, Spain
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Neptuno
Professional photos View all
Browse nearby
Hotel Neptuno
Write a Review

70 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 10, 2014

we arrived for one night as traveling down to Malaga The hotel was clean and ideal for what we wanted the view over the lagoon was fantastic even in November The bed was very comfortable and the breakfast kept us going on our long drive ,would stay again if in the area ,good service from the chap on the desk... More 

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed December 3, 2014

Booked in for 4 day break, lasted 1 night at this hotel. The AC is all intergrated so its one big loop, that would work fine. Except when there are people smoking in their rooms the smoke is being circulated from room to room. Your lying in bed with the smell of smoke in the air. The beds are of... More 

Was this review helpful? Yes
CESAR L, Gerente at Hotel Neptuno, responded to this review

I'll reply your review point by point First I'd like to clarify your AC affirmation is not true at all, there is no big loop at all, this is not a diving rebreather aparatus, each fan coil is completely independent from the rest Mattresses are almost new and memory foam type, we try to please every client we apologize if... More 

5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 16, 2014

Beware,dirty,drab and dated rooms,reception has had all the upgrading! Cramped room and dodgy bathroom,very very basic,poor clothes storage space.Most rooms were occupied by a coach party who left early morning (lots of noise and smoking) and returned at 10pm for meals and drinks (lots of noise and smoking until 12.30am.NEVER AGAIN.

Was this review helpful? Yes 1
CESAR L, Gerente at Hotel Neptuno, responded to this review

A review always says more from who writes it that on whom is criticized. In my opinion this is the case. When I asked our staff about your stay, the only thing I'm going to comment here from all they told me, is about your discourteous speech and lack of respect to our staff. Dear sir, we are proud of... More 

17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 10, 2014

lovely little basic hotel just right to have as a base to come back to after a day sightseeing. The beds a little uncomfortable and could do with more pillows but other wise the room was faultless, breakfast was good plenty to choose from cereal, toast scrambled egg bacon cheese ham yoghurts fruit and pastries. the only criticism we had... More 

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2014

We were enjoying the hotel a lot. Friendly stuff, clean room and good location. It is good stay for few days. We were there for two nights and everything worked almost perfectly. Remember to take breakfast in the hotel as near by places are open after 9 and some are a bit expensive. Good hotel for good price.

Was this review helpful? Yes
South Wales
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 1, 2014

Excellent hotel to stay in, have just spent a very pleasant three days staying in the hotel, lovely room, with a fantastic view. The staff are great, nothing is to much trouble for them, the reception staff speak really good english, with great personalities, and have been so helpful. Food is good and plenty of it. Hotel is situated right... More 

Was this review helpful? Yes
Copenhagen, Denmark
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 27, 2014

The hotel is located directly on the great beach. The staff is very very freindly and speak English perfectly. This staff is the most friendliest we have ever met. The rooms are not huge, and it has been a little time since the last renovation. However, there is aircon and the majority of rooms face the beach. Given the low... More 

Was this review helpful? Yes
Alicante, Spain
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 17, 2014

This hotel is a typical spanish hotel. Rooms are spacious but very basic and dated. The location is brilliant - right on the beach. Hotel staff very helpful. Simple but no frills but would use again..

Was this review helpful? Yes 1
Torrevieja, Spain
1 review
4 of 5 stars Reviewed June 15, 2014

Hotel was in an excellent location. We were given a double room with sea facing balcony. Hotel is directly opposite beach and is near to good beach bars and shops. The staff were all really helpful and very friendly. Have already booked to stay again in October

Review collected in partnership with this hotel

Was this review helpful? Yes
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 26, 2014

We stayed as a couple for a short break at the end of May in a sea view double room. The room was exactly as described, some of the fixtures and fittings were slightly dated but this didn't affect our enjoyment in any way. If you book a sea view rooms it is most certainly worth the extra money -... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Neptuno? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Neptuno

Address: Av/ Generalisimo, 19, 30740 San Pedro del Pinatar, Spain
Location: Spain > Region of Murcia > San Pedro del Pinatar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Neptuno 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, Travelocity, Despegar.com, Priceline, Hotels.com and Odigeo so you can book your Hotel Neptuno reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Neptuno
Hotel Neptuno Spain/San Pedro Del Pinatar, Region Of Murcia

64 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (35)
View from room (8)
Pool/beach area (3)
Bathroom (7)
Hotel & grounds (7)
Family/play areas (1)
Dining (1)
Room/suite (5)
Other (3)

Management photos: Courtesy of the property manager

All management photos (29)
Hotel & grounds (13)
View from room (7)
Room/suite (4)
Pool/beach area (2)
Dining (2)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay