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All 19 Pineda de Mar hotels

Fergus Montemar

3.0 of 5 Hotel   |   c/ de les Puntaires 20, 08397 Pineda de Mar, Spain (Formerly Hotel Serhs Montemar)
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Fergus Montemar
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51%
Ranked #11 of 19 Hotels in Pineda de Mar
A recent review
3 of 5 stars reviewed 2 weeks ago
Irene M Manchester, England, United Kingdom
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277 reviews from our community

Traveler rating
    43
    92
    56
    43
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135
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
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  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
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  • All months
    (277)
  • Mar-May only
    (7)
  • Jun-Aug only
    (173)
  • Sep-Nov only
    (93)
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    (4)
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Not sure where to start really!! I had a 10 night holiday at this hotel with my family, myself my partner and our two children. I'm going to try and keep this short !!!! Family room tiny, rotten door frames, rusty towel rails and light fittings held on with cable ties!! Balcony doors that don't lock (staff gave us a... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We thought we were going to have a nice quite (kids back at School) week, but unfortunately for us 200 German students were also staying in this barely 1 Star hotel, They ran round the hotel very late a night and like to shout at there mates on the other side of the hotel, the food was cheap budget food... More

Was this review helpful? Yes 2
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Andrew, we are so sorry that you have not been satisfied with your stay in our hotel Much regret not having met your expectations. Take note of your complaints to solve them. Thank you very much to give us your feedback estimated. More

Manchester, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one week 23- 30th September 2014. The hot food at first was generally warmish or cold but spoke to the rep and it did improve. Problems arose when the summer campers arrived they were allowed into the dinning room on mass about 20 plus and pushed in at the buffet counter, the restaurant manager just shrugged... More

Was this review helpful? Yes 1
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Customer, Thank you for sharing your review about us on Trip advisor. We are sorry for the drawbacks suffered during your stay with us, you can be sure that we have noted your comments in order to improve the services that we offer day after day. We hope welcome you back again in a next holidays. Kind regards More

Stafford
Top Contributor
63 reviews 63 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So to start off with this is a 3* hotel and for that you get 3* service and food - so all you moaning, whinging Brits out there, what did you pay in total for your holiday? Divide it by the number of nights you stayed and you will see what you are paying per day, per person for all... More

Was this review helpful? Yes
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Customer, Thank you for sharing your opinion with the Trip advisor community. We are happy to read that you enjoyed your stay in our hotel and our city. All the staff is gratefully with your nice review and we would be very pleased to welcome you back in the future. Kind regards. More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

First of all there was lack of entertainment, staff need to go on a customer service course(rude)! The pool was gorgeous, was checked everyday so was very clean, didn't quite like the card system for drinks and the card system for getting in your room was awful never worke firs time! The thing that we mostly missed was tea and... More

Was this review helpful? Yes 1
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Customer, Thank you for taking your time to share your opinion with us and the Trip advisor community About the negative points we take note of them and we will work every day for still improving and try to give the best service possible at all our guests. Pineda is a quiet and familiar town, if you look for... More

Kent
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in the hotel for a short break 17-21 September. After being delayed and then stuck in traffic during our transfer we were pretty exhausted. Upon arrival we were pleasantly surprised. The reception was spacious, clean and the appearance was nice. It took around 20 minutes to book in, being charged a deposit of €10 for our All Inclusive... More

Was this review helpful? Yes
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Customer, Thank you for sharing your review about us on Trip advisor. Your opinion is very important for us and for the traveler’s community. The All Inclusive include national or international brands with 50% discount compared to the rest of customers. All the staff is gratefully with your nice review and we would be very pleased to welcome you... More

Bognor Regis, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a panic after reading reviews before we went but we needn't have worried. We wanted a clean hotel with decent food and drinks where we could relax and enjoy the sun for a couple of weeks. This is exactly what we got with the Fergus Montemar. We arrived about lunchtime and stored our cases, had a drink and... More

Was this review helpful? Yes 1
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Customer, We are very happy you were able to enjoy your stay in our hotel, and we sincerely hope you return back to visit us soon again. Thank you for your kind words about our hotel and the staff, I will be sure to share your review with my team. It is a great pleasure to have visitors like... More

Oldham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is located just as it says in the brochure, not far from the Beach, Bars, shops. this is correct, BUT, what it do's not say is that you have to Cross Railway Tracks to get to the Beach, no matter how you try you have to cross the tracks. the shops are very Minimal to put it bluntly,... More

Was this review helpful? Yes 1
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Gordon, Thank you very much for takinga few minutes of your time to give us your feedback estimated. Much regret not having met your expectations in our hotel., More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Let's start with the positives here. The weather was beautiful. The hotel itself was generally clean and tidy, although it needs modernising. The cleaning staff are very thorough and our room was cleaned every day and towels replenished. This was a last minute booking so we went with an open mind after reading the reviews. We got a family room... More

Was this review helpful? Yes 2
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Julie, We are very sorry that you have not been satisfied with your stay in our hotel. Take note about some complaints to solve them. More

Oxfordshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

i travelled with my friend to the fergus montemar about a week ago. me and my friend are both young 19 and 21. This was our first holiday away and it was awful Firstly we arrived at the hotel at 11:30 and couldnt check into our rooms untill 2 now to be honest this is much of a big problem... More

Was this review helpful? Yes 2
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Louise, Much regret not having met your expectations in our hotel. Also sorry that you have not felt comfortable. Thank you for your feedback. More

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Additional Information about Fergus Montemar

Address: c/ de les Puntaires 20, 08397 Pineda de Mar, Spain (Formerly Hotel Serhs Montemar)
Location: Spain > Catalonia > Province of Barcelona > Pineda de Mar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fergus Montemar 3*
Number of rooms: 249
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Also Known As:
Serhs Montemar Hotel

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