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All 19 Pineda de Mar hotels

Fergus Montemar

3.0 of 5 Hotel   |   c/ de les Puntaires 20, 08397 Pineda de Mar, Spain (Formerly Hotel Serhs Montemar)
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Fergus Montemar
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Ranked #11 of 19 Hotels in Pineda de Mar
A recent review
3 of 5 stars reviewed 5 days ago
Jenny G Walsall, England, United Kingdom
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266 reviews from our community

Traveler rating
    43
    90
    53
    41
    39
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134
57
1
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • French first
  • German first
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  • Polish first
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English first
Bath
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

me and my wife have travelled annually for the past seventeen years and stayed in different hotels and have always had lovely and memorable holidays. We never complain and accept different countries cultures and food variations. In fact we usually ignore people with negative reviews. However, on this occasion, we feel the need to express our views. Where do we... More

Was this review helpful? Yes
Walsall, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for a week facilities were as expected location good as all flat around and near the town which being in a wheelchair is essential reception staff excellent bar staff rude and arrogant .. When I asked one staff member if there were any clean glasses by the machine next to my table he just said other side of... More

Was this review helpful? Yes 1
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Travelled to the Fergus Montemar on 26/8/14. Stayed for a week. What can I say BEWARE!!, THIEVES IN THE BAR, RECEPTION AND POOL AREA. More of that later. Rooms The hotel itself is what you should expect from a 3*. Rooms sufficient size for 2 adults, cleaned daily. Read the notice regarding the changing of your towels. Can be noisy... More

Was this review helpful? Yes 6
Alfonso R, Gerente at Fergus Montemar, responded to this review

good afternoon Dear Customer, We remember you and your disastrous experience with thieves and we are very sorry. Thank you for taking a few minutes of your time to give us your feedback estimated. We will consider your complaints for solving the inconvenients and to improve our service. We are sure you come back next summer, you will enjoy a... More

Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This was our main family holiday and I was so disappointed. The reception staff were lovely and welcoming but I could not understand why we had to pay extra at reception for all inclusive when that's what we paid for before going - and we were refused to have it back because we didn't take the wrist bands off at... More

Was this review helpful? Yes 3
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Lisa, we are sorry that your stay in this Hotel didn't please you. We take note of your feedback and will take care about the problem with the bar staff. Thank you for posing your opinion. We hope that your next election for your future holidays will be more likely. More

Leeds
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Got off to a bad start: was allocated an apartment behind the hotel – Room 1005. The room was off a dark corridor and was very gloomy and dungeon-like. It was positioned just behind the stage in the main bar. As we'd been up since 6am, we decided to have an early night. The general noise from the bar was... More

Was this review helpful? Yes 2
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear CVBLEEDS, Thank you for taking some of your time to give us your opinion. We are sorry about the troubles you had the first day on our hotel and delited to hear that you enjoied your stay at last. We will take action to resolve all possible problems with our bar staff. We hope sencerily to see you again... More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back yesterday from a lovely week in the Fergus Montemar. I usually stay at Hotel Merce when I visit Pineda for the fiesta week but thought I would have a change as I have stayed at Merce dozens of time ( brilliant Hotel). Was a little worried over previous reviews but as usual the negative reviews were from... More

Was this review helpful? Yes 4
Alfonso R, Gerente at Fergus Montemar, responded to this review

Good afternoon Dear Customer, thank you for your compliments regarding the friendly and caring service that you received throughout your stay in our hotel. I will pass on your kind words to Carmen. About your comments concerning our staff, I will make sure to share your review with them for motivating much more. We are so happy that you had... More

1 review
3 of 5 stars Reviewed 1 week ago

Very clean with pleasant staff who all work hard to provide nice meals and service very good choice of food options.really don't know how people can complain with all the food and drink choices.I am picky with food and was spoilt for choice with options.nice choice of sangria and wines for all inclusive. very accessible to train station to Barcelona.room... More

Was this review helpful? Yes
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Aliesha, thank you very much for your kind words regarding our service and especially our staff. We are very pleased with your opinion about the cleanliness of our hotel and the quality of the meals. Hope to see you very soon in our hotel!! More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I would not recommend this hotel our experience was not good the worst thing about this hotel is the food, very poor service area no where near big enough for the amount of people staying there. The food was of poor quality worse than any school canteen never stayed any where as bad. The staff worked hard and can only... More

Was this review helpful? Yes 1
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Gail, I'm so sorry you are disappointed in our hotel. We will work about your complaints to improve our service for next season. More

Worcester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Queue everyday from 7.30 - 9am for a sunbed! Ridiculous! No tea or coffee making facilities in room. No hair dryer. Thefts from around poolside on a regular basis. Staff hit and miss, some lovely some not! Food very repetitive. Would definitely not return.

Was this review helpful? Yes 3
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Maria, We are very sorry that you have not been satisfied with your stay in our hotel. We will consider your feedback to improve our service and our facilities. More

Birmingham, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just back from a lovely week long break at this hotel. Having read the reviews before travelling I was apprehensive of what our experience would be......I needn't have worried. i travelled with my two daughters and we were looking for a nice, relaxing girly break, having left the footie mad Villa men of our family at home.Our holiday was lovely.... More

Was this review helpful? Yes 4
Alfonso R, Gerente at Fergus Montemar, responded to this review

Dear Lesley, We are very happy to have such a smart and caring customers like you. It is a great pleasure to read your comments about the hotel and all our staff who work hard to satisfy our customers. And for us it is a great satisfaction to have visitors like you who understands the proper use of the rules.... More

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Additional Information about Fergus Montemar

Address: c/ de les Puntaires 20, 08397 Pineda de Mar, Spain (Formerly Hotel Serhs Montemar)
Location: Spain > Catalonia > Province of Barcelona > Pineda de Mar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fergus Montemar 3*
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Also Known As:
Serhs Montemar Hotel

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