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FERGUS Montemar

c/ de les Puntaires 20, 08397 Pineda de Mar, Spain (Formerly Hotel Serhs Montemar)
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1 room 1 adult
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FERGUS Montemar
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376 Reviews from our TripAdvisor Community

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This was my first holiday with out my parent, and I can say that I had a fantastic time. The only problem I had was that a 2 hours flight turn in to a 5 hour flight because we had to make a stop, to drop some people of this was Thomson problem not the hotel. So we all arrived... More 

Helpful?
Thank Laura B
1 review
4 of 5 stars Reviewed September 21, 2015

We stayed for one week with all included. The food was very good, not fancy but very good Spanish courses, new courses each day. The service was fine every where. The room was small but clean and 2 chairs on the balcony, but small table would have been good. The dining room was noisy but the service was fine. Some... More 

Helpful?
Thank Hakon G
Alfonso R, Gerente at FERGUS Montemar, responded to this review

Dear costumer, Thanks you for sharing your opinion with us. We are very pleased to read that you enjoyed your stay with us. Ee always try to do our best to have our guests satisfied. We will take into account your opinions in order to improve for your next stay in our hotel. Kind Regards More 

Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 21, 2015

There is a tourist tax here which was not specified anywhere upon booking (with Thompson/First Choice). Only 50c pp/pn but still adds up, we found out on our transfer! We had to leave a 10 Euro deposit for our All Inc bands, again, not specified anywhere upon booking. You also have to leave your passport with reception for 24 hours... More 

Helpful?
1 Thank Revs88
Alfonso R, Gerente at FERGUS Montemar, responded to this review

Dear costumer, Thanks you for taking your time for giving an opinion of our hotel. We are really sorry to read that you did not enjoy the stay in our hotel. We will take into account your comment in order to improve. Kind Regards More 

Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 20, 2015

After being dropped off 2 streets away from our hotel we finally found the Fergus Montemar!! I will never go to this hotel ever again. Rude staff behind the bar ( the blond woman and the bloke who we called jack sparrow) Jose smelled like he's not had a wash for a week or so (B.O). The girl on reception... More 

Helpful?
2 Thank Bluemoon201
Alfonso R, Gerente at FERGUS Montemar, responded to this review

Dear costumer, Thank you for taking your time for giving an opinion of our hotel. We are sorry to hear that this year your stay in our hotel was not as you expected. We will take into account your bad points in order to improve. We hope welcoming you again in our hotel or in another Fergus. Kind Regards More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 17, 2015 via mobile

We came here on the 7th September 2015 - 14th September and we had an absolutely lovely time! Although Pineda its self didn't haven't a lot to do, we stayed at the hotel most of the time and we had an amazing time. The hotel staff are brilliant and I feel I need to give a shout out to Sandra... More 

Helpful?
3 Thank Hannah H
Alfonso R, Gerente at FERGUS Montemar, responded to this review

Dear Customer, Thank you for taking your time with sharing your opinion of us. We are very pleased to hear that you delight in your stay with us. We always try to make all as we can for all our guests enjoy their vacation and desire to come back. All our staff is grateful for your words. We hope welcome... More 

blackpool
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 15, 2015

My friend and I have just spent a week in this hotel thank god it was only a week food awful mostly look warm drinks watered down I would say the staff are very abrupt we had to wait until 2.15 before we could get our room it was clean but very small phone didn't work asked for 2 days... More 

Helpful?
1 Thank doreen d
Alfonso R, Gerente at FERGUS Montemar, responded to this review

Dear costumer, Thank you for taking your time writing a review about us. We are really sorry to read that your experience in our hotel was not as you expected. We will take note of the comments in order to improve in the future. Kind Regards, More 

Bradford, United Kingdom
1 review
3 of 5 stars Reviewed September 15, 2015

rooms very clean stayed at the back of the hotel had 2 floors in room food very nice but some of the staff can be very blunt and ignorant thats the only down side didnt have a problem with anything else

Helpful?
Thank maria l
Alfonso R, Gerente at FERGUS Montemar, responded to this review

Dear Customer, Thank you for taking your time with sharing your opinion of us. We always try to make all as we can for all our guests enjoy their vacation and desire to come back. About the negative points we take note of them and we will work every day for still improving and try to give the best service... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 8, 2015 via mobile

3 star hotel, exactly that. Welcoming staff and very clean hotel, good food and fantastic pool for kids and adults. Just stayed here for a week 1st- 8th September. At first I was not impressed whatsoever, we arrived at 10am with 3 children after a very stressful journey and we could not check in until 2pm. Talk about inconvenient. They... More 

Helpful?
Thank Pavel300
Alfonso R, Gerente at FERGUS Montemar, responded to this review

Dear costumer, Thank you for sharing your opinion with the TripAdvisor community. We are very pleased to hear that you have enjoyed your stay with us. We hope welcoming you again in our hotel or in another Fergus. Kind Regards, More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 8, 2015

I must admit I was very apprehensive about our weeks stay at the Fergus Montemar after reading some of the reviews. It was nothing special, but everything I expected from a 3 star hotel. Perfect for a family holiday with 2 young children (3 & 4). The rooms were clean and tidy but starting to look a little dated. But... More 

Helpful?
1 Thank Lee O
Alfonso R, Gerente at FERGUS Montemar, responded to this review

Dear costumer, Thank you for taking your time for writing a review of our hotel. We are very pleasant to hear that you have enjoyed in our hotel. Have no doubt that those wonderful words of our staff will be transferred to them. We hope welcoming you again in our hotel or in another Fergus, Kind Regards, More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 6, 2015

Just returned from a week a the Fergus Montemar Group divided on hotel but over all agree it lives up to its star rating. you cant expect 5 star cuisine at a 3 star hotel, or at 3 star rates (£s). Rooms basic but clear and functional. Hotel generally vey clean, staff pleasant and helpful and pool ideal for the... More 

Helpful?
2 Thank OAfamily
Alfonso R, Gerente at FERGUS Montemar, responded to this review

Thank you for sharing your opinion with us! We are pleased to read that you enjoyed your stay with us and we are looking forward to welcoming you again. Kind regards, More 

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