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FERGUS Montemar

c/ de les Puntaires 20, 08397 Pineda de Mar, Spain (Formerly Hotel Serhs Montemar)
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FERGUS Montemar
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323 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Swindon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have just came home from a week holiday at the Fergus Montemar and it was fantastic! When i first booked this hotel I was thinking 'what on earth have I booked?' after reading all the reviews on here, but I honestly have no idea where all these bad reviews have come from! We arrived early hours of the morning... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Visited this hotel last year.I'm not one for giving poor reviews but it had to be done. The hotel itself was lovely but the food was very poor.had to eat out a few times. The manner of some of the staff didn't make you feel welcome. Liked the idea of the system for glasses where you need to take it... More 

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Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Was going to enjoy a four generation holiday. Arrived hotel about 11.00am, was not allowed to check in to room before 2.00pm. Just hanging around fully clothed sweltering. There was around 120 loungers for a hotel this size around the pool. If you wanted one of these you were queing from around 8.15am as the doors didnt open till 9.00pm.... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We returned after a 2 week holiday on Weds morning, now where do I start: Staff: The staff were amazing, going above and beyond for my sons birthday and made all kids feel special, Bar and dining staff always had a smile and an Hola on their lips, this despite the rudeness of many of the guests who obviously left... More 

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March, United Kingdom
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I returned from this hotel yesterday morning after enjoying a week's relaxation with my husband. We found the staff to be cheery, polite, helpful and freely smiley. As per previous reviews we really don't understand the negativity aimed at this establishment. We enjoyed the food finding it varied, plentiful and always replenished once low. There is fresh fruit (the flat... More 

Was this review helpful? Yes 5
Chatham, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

well where do i start ,this hotel was full to the brim with teenagers from all over on school trips ,running all over the place not supervised enough they were very rude in manners also no respect we asked our rep when they were leaving she assured us they were going the next day which was our second day she... More 

Was this review helpful? Yes 2
Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I arrived home this morning from spending a week here. After reading the reviews on here I went with a mixed view but I have to say I found the negative reviews unfounded. The hotel was clean and tidy, with the room cleaned and towels replaced everyday including Sunday. The staff were all very helpful and friendly, and the food... More 

Was this review helpful? Yes 2
Cheshire
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We have just returned from a week at the montemar nice and clean, some nice pleasant staff,rooms clean but very small but thats where the good points stop. Never again would we return to this hotel if you want to share your holiday with at least 400 students scouts & other youth groups running around banging doors playing football in... More 

Was this review helpful? Yes
Alfonso R, Gerente at FERGUS Montemar, responded to this review

Dear customer, Thank you for sharing your review with the Trip advisor Community. We are very sorry to read that you did not enjoy your holidays in our hotel, and you can be sure that we have noted your comments in order to improve the services that we offer day after day. During the stay of groups of children tried... More 

Essex, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

Hi every one Just got back from a 1 week all inclusive holiday with firstchoice. Were do i start, how about a hotel with 400 under 15 youths on a med football tournemnt Taking over the whole hotel, the pool the food court (not that we atd in hotel food was alful) running up and down the halls at 2/3... More 

Was this review helpful? Yes
Alfonso R, Gerente at FERGUS Montemar, responded to this review

Dear customer, Thank you for sharing your review with the Trip advisor Community. We are very sorry to read that you did not enjoy your holidays in our hotel, and you can be sure that we have noted your comments in order to improve the services that we offer day after day. Kind regards More 

Accrington, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is excellent very clean. The staff are always welcome and willing to help you with any questions or concerns. The food is good plenty of choice .I can't find any faults here it's so relaxing.

Was this review helpful? Yes
Alfonso R, Gerente at FERGUS Montemar, responded to this review

Dear Tina, Thank you for taking your time writing a review about us. It is a pleasure to know you have enjoyed your holiday with us and read so nice words. All our staff is grateful for your words. We love having you back. Kind regards More 

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