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Aqua Hotel Promenade

Certificate of Excellence
Passeig Maritim 7, 08397 Pineda de Mar, Spain
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Aqua Hotel Promenade
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Aqua Hotel Promenade
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230 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at the Aqua promenade myself husband daughter and 11month old grandson. The hotel is spotless clean in all areas our room was cleaned every day. There is a cafe bar that serves snacks ice-creams and drinks also serves as poolside bar and evening bar with entertainment if your into that kind of thing. Poll area is really... More 

Was this review helpful? Yes 1
Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is situated in an excellent position in the town, right across from the beach, and only a minute or two from the railway station. Other reviews have stated how clean the hotel is kept, and I would agree with them. The food is of a good standard, and there is usually a good choice of main courses and... More 

Was this review helpful? Yes 2
AquaHotelGrup, Communication Department at Aqua Hotel Promenade, responded to this review

Dear Customer, First of all, thank you for taking the time to send us your comments, without doubt, we will have very much in mind. We listened about the problems you had with some students and we apologize for that. We can assure you that we will use your feedback to improve our services and customer care. Also we hope... More 

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here between the 13th and 20th of April. I really enjoyed my time and there was a good selection of breakfasts and evening meals. The pool area was very well kept and although it was a little chilly I enjoyed an occasional swim. The hotel is right across from a fabulous beach and the train station is also... More 

Was this review helpful? Yes 1
AquaHotelGrup, Director de Recepción at Aqua Hotel Promenade, responded to this review

Good Morning, We are delighted to read you would “definitely recommend” Aquahotel Promenade for it is well located and all is kept very well. It pleases us to hear you enjoyed staying with us. We hope to welcome you again at Aquahotel Promenade. Best Regards More 

Watton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 16, 2015

Firstly... the 'almost'. My wife seriously sprained her ankle on arriving at Barcelona Airport but, on the plus side, the Hotel staff could not have been more helpful when we arrived. We had requested a salad as we knew we would arrive shortly after evening meal had finished and there was an enormous cold meal waiting. A pair of crutches... More 

Was this review helpful? Yes
AquaHotelGrup, Director de Recepción at Aqua Hotel Promenade, responded to this review

Good Morning, It is very nice to hear you spend an “almost” great holiday at our Aquahotel Promenade in spite of Mrs Sue´s unfortunate sprained ankle. We are very pleased to read all your positive comments regarding our helpfull staff, the spotless rooms, our variety and quality of meals. Our purpose has always been to please and satisfy our clients... More 

Letterkenny, Ireland
Top Contributor
75 reviews 75 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 11, 2015

Stayed in the Hotel 2-9th April , it is in a beautiful location. Had requested adjoining rooms and when we checked in discovered we were on different floors, after a while we had to settle for being on same corridor. Hotel lobby , bar and restaurant spotlessly clean. Staff all excellent. Bedrooms attended daily but little things like water glass... More 

Was this review helpful? Yes 2
AquaHotelGrup, Director de Recepción at Aqua Hotel Promenade, responded to this review

Good Afternoon, We are pleased to hear you would definitely stay again at Aquahotel Promenade and we would like to thank you for your kind words about our staff, the well catered gluten free for one of the guests and the cleanliness of Aquahotel Promenade. We always try to do our utmost to live up to the clients expectations and... More 

Exeter, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 28, 2015

My wife and i have stayed in this hotel lots of times and always enjoyed the warm welcome we get from the staff . The rooms are good sizes and clean . The food is of good quality and cooked well if we go back to Pineda we will with out a doubt stay there .

Was this review helpful? Yes 9
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 10, 2014

I have just spent a 'half board' week at this Hotel (Dec 2014) and to be honest for a 4 star hotel I found it very poor. The rooms were okay but the walls were very thin and you could hear exactly what was being said in the adjoining rooms and in the room above. The bedlinen wasn't changed and... More 

Was this review helpful? Yes 3
AquaHotelGrup, Director de Recepción at Aqua Hotel Promenade, responded to this review

Thank you for sharing your opinion with us. We regret that your experience at Aqua Hotel Promenade has not been up to your expectations. We will make a note off your comments about the cleanliness of the room, this will not happen again in the future. And referring to the group staying at the same time as you, we would... More 

fraserburgh
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 28, 2014

Just returned from a 4 x night stay half board, what a great time we had. All hotel staff & food excellent, hotel spotless. We spent a day in Barcelona, train station 200 yards from hotel, effortless. Keep up the good work guys we will return.

Was this review helpful? Yes 5
AquaHotelGrup, Director de Recepción at Aqua Hotel Promenade, responded to this review

It delights us to find out that you enjoyed your stay so much with us at Aquahotel Promenade. And we are even more pleased to hear that you definitely will return to our hotel. We consider this a satisfying outcome to all our efforts. More 

Watton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 12, 2014

What a great time we've just had at the Aqua Maritime. Board basis was half board and there was plenty of choice at both breakfast and evening dinner. 'Traditional' English bacon, eggs, sausage etc was supplemented with cereals, around half a dozen different types of bread/rolls, pastries, fruit, salads etc. Three coffee machines but only one toaster, which may become... More 

Was this review helpful? Yes 2
AquaHotelGrup, Director de Recepción at Aqua Hotel Promenade, responded to this review

We want to thank you for your extended accurately described positive experience found in Aqua Hotel Promenade during your holiday. We hope this will encourage other guests as well to visit our hotel. More 

Senior Contributor
39 reviews 39 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 3, 2014

1) first line, the beach cost is just in front of the hotel. 2)very very hospitality service 3)tasty breakfast and dinner 4)cheap local price in the restaurant for the drinks 5) very close to the train station

Was this review helpful? Yes 3
AquaHotelGrup, Director de Recepción at Aqua Hotel Promenade, responded to this review

We feel honored receiving your positive annotations about our Aqua Hotel Promenade. Especially about our hospitality and the hotel´s good location. We hope you will soon enjoy another stay at Aquahotel Promenade. More 

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