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H TOP Pineda Palace

Passeig Maritim 9, 08397 Pineda de Mar, Spain
Hotel amenities
H TOP Pineda Palace
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Ranked #9 of 19 Hotels in Pineda de Mar
A recent review
3 of 5 stars Reviewed April 7, 2015
Vicki F Swindon, United Kingdom
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397 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newmarket, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We normally go to Hotel Merce in Pineda so when Travel Republic told us the hotel was overbooked, and would we like an upgrade to 4 star Pineda Place we thought wow, why not. We arrived and the hotel looked quite plush and the bedroom was good. The shower in the bathroom was ridiculous. l coud only just manage to... More 

Was this review helpful? Yes 4
Swindon, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 7, 2015 via mobile

Firstly, when we booked this holiday, the day before leaving- very last minute, we booked it with the expectation that it would be Spanish, complete with Spanish food, as lo and behold... We were going to Spain!! I don't understand people booking a holiday in a foreign country and then complaining about the foreign food and expecting everything to be... More 

Was this review helpful? Yes 3
HTOPHotels, Director Comercial at H TOP Pineda Palace, responded to this review

Thank you for your comment and your trust towards us. We apologize about the room and its noise as this is something we are working on in order to give our guests quiet nights. As for the infrastructure of the room, they are all the same between the bath, shower and toilet. For the restaurant, we change the disposal to... More 

Bradford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 6, 2015

The majority of staff if not all of them are polite, friendly and will do their utmost to assist guests regardless of language barrier(s). The hotel have seen better days especially the room(s) and the drainage system is in need of a major upgrade due a foul & strong odour emitted from the sinks, shower and bath tub . Free... More 

Was this review helpful? Yes 3
HTOPHotels, Director Comercial at H TOP Pineda Palace, responded to this review

Thank you for your comment and your trust towards us. We are looking for the drainage system to improve it in order not to get such a strong smell coming from the sinks. As for the Wi-fi, we take measures about it to get our guests satisfied. The remote has been an internal decision taken so it can’t get lost.... More 

NOrthamptonshire
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 22, 2015

Went to this hotel as a tired and mobily-challenged couple to recuperate from a year of illness and stress. For this purpose it was perfect, the hotel is an hour via R1 trains from Barcelona Sants station and is a lovely ride along the coast, costing only £4.90. The train station is a hop, skip and a jump from the... More 

Was this review helpful? Yes 2
HTOPHotels, Director Comercial at H TOP Pineda Palace, responded to this review

Thanks for your comment and your trust towards us. The food and its temperature are something important for us as we do the best to keep it warm enough for our guests so they can enjoy eating in the hotel. The problem for the drinks is that the bar closes at 1a.m. but we are looking to provide some kettles... More 

cheshire
Contributor
15 reviews 15 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 16, 2015

The hotel is ideally placed across from the beach,just a railway track inbetween but not a problem.The station is just a few minutes away straight to barcelona 9.80e return fare. I had a good holiday there ,there was 2 complaints,which were that the walls are quite thin and you can hear noise from other rooms and that in the restaurant... More 

Was this review helpful? Yes 3
HTOPHotels, Director Comercial at H TOP Pineda Palace, responded to this review

Thanks for your comment and your trust towards us. As for the sounds between rooms, we are looking to improve this problem so the guests can have a quiet stay and we do our maximum to provide and keep the food warm for our guests. If it’s not the case, a microwave is provided in the restaurant to get it... More 

Barcelona
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 9, 2015

Me and my friend was looking forward to a nice 4 star hotell. The hotel was at the best 2 stars. Old, out of date hotel. And everything cost extra. 5 euro a day for wifi that do not work. And the place around the place was dead. We got so sick of the hotel an place that we ordered... More 

Was this review helpful? Yes 5
HTOPHotels, Director Comercial at H TOP Pineda Palace, responded to this review

Thanks for your comment and your trust towards us. We apologize your stay was not as pleasant as you wanted and the hotel was not the one you expected for your holidays. We suppose your stay was at the beginning of March as, in this period, the city is very quiet at this moment of the year. As for the... More 

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Rochdale, England, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 21, 2014

Hotel is over-rated definitely not 4 star. we stayed in room 328 with sea view that we paid extra for. The room was a dump. broken furniture, ripped curtain, broken hangers left in cupboard with a door that would not close, dust on shelves and wardrobe in need of refurbishment. when we complained of the condition they sent a cleaner... More 

Was this review helpful? Yes 6
A TripAdvisor Member
5 of 5 stars Reviewed October 31, 2014

H TOP Pineda Palace closed early and we were put into the Amaika in Calella. Have stayed in the sister hotels at this resort which has Good Location for all amenities. Rooms were spacious and cleaned daily, staff friendly.The Hotel was beautiful but the food was disgraceful. Out of the other two H top hotels the Amaika, the food was... More 

Review collected in partnership with Low Cost Holidays

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Blackpool, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 29, 2014

We returned to The Pineda Palace in September and found everything to be as good,if not better than we remembered from previous holidays. The staff made us feel very welcome and actually remembered us,which was very impressive.The hotel has a very Spanish feel as the majority of the clientele are from Spain,which is reflected in the cuisine. This is one... More 

Was this review helpful? Yes 3
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