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Protur Roquetas Hotel & Spa

Certificate of Excellence
Urb Playa Serena s/n, 04740 Roquetas de Mar, Spain
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Protur Roquetas Hotel & Spa
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Protur Roquetas Hotel & Spa
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723 reviews from our community

Traveler rating
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    4
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303
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved the hotel food excellent good choice for all,drinks went down very well staff nice and friendly,loved the lazy river could not fault anything about hotel felt very spoilt.Can't comment on evening entertainment as ate later then out for evening stroll..We visited sept 2014..

Was this review helpful? Yes 13
Rotherham, United Kingdom
Contributor
13 reviews 13 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 31, 2015

I'm mid sixties, this hotel is brilliant. Under 40 years of age I might have struggled. If you want good food in pleasant surroundings followed by drinks with friendly staff and good company in different bars then you are in the promised land. In mid September we had on the whole great weather, but met great people and had a... More 

Was this review helpful? Yes 11
staffs
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 8, 2015

We visited here in August 2014 but have only just got round to reviewing it! We visited this area and this hotel in particular because we had previously read excellent reviews of the hotel and we understood that this area is relatively unspoilt and still quite authentic. We were not disappointed with either. The hotel made us very welcome from... More 

Was this review helpful? Yes 20
Proturhotels, Director of Sales at Protur Roquetas Hotel & Spa, responded to this review

We would like to thank you very much for taking the time to offer such a detailed review. We work diligently to offer the best service and a great stay for our guests. It is nice to know when this has succeeded. Thank you for recommending us to others travellers. We look forward to welcoming you back again soon. More 

Middlesbrough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 24, 2014

Ok its not a 5-star by UK standards but for value for money you wont beat the All-inclusive Protur Roquetas de Mar. We have just booked up for our third visit early next October. Check in seems quite hectic as 4 Thomson coaches pull up together but the staff cope really well and you will soon be in your room.... More 

Was this review helpful? Yes 15
Coventry, United Kingdom
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 14, 2014

As a couple we have travelled to many wonderful places and have never gone back to the same place twice, the Portur was our exception. We first went in August with our 21 year old daughter and her boyfriend, they like us loved every minute. I had no hesitation to booking again for October half term. Two very different holidays... More 

Was this review helpful? Yes 15
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 7, 2014

This was a last minute break and what a bargain! Beautiful view from the fourth floor in a very clean room. The entire hotel was spotless. The dining experience was superb as were the very friendly and helpful staff. Because the whole of the hotel was "All Inclusive" there was no preferential treatment for people on a half board basis... More 

Was this review helpful? Yes 11
Birmingham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 6, 2014

We arrived at the hotel on the 16th October 2014. Check in was quite slow due to the amount of people we arrived with on the coach. However, the staff were very friendly and we went straight up to our room. We had a room overlooking the pool and could see the beach to the left. It also had a... More 

Was this review helpful? Yes 2
Proturhotels, Director of Sales at Protur Roquetas Hotel & Spa, responded to this review

Thank you for your comments regarding your recent stay at the Protur Roquetas Hotel & Spa. With regard to sleeping arrangements, double beds are available on request. We are sorry that some elements of the food you found disappointing. At the show cooking guests can choose how rare or well done they require their meat/fish. If it is not done... More 

Manchester, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 2, 2014

Returned from this hotel on 30 October after wonderful holiday! Fabulous setting and location can't praise enough. Staff very friendly, excellent service, very relaxing. Lovely resort can't wait to return.

Was this review helpful? Yes 7
Rotherham, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 28, 2014

Everything about this hotel was excellent. The food, drink, service was all 5 star. The staff couldn't do enough to help. The hotel was exceptionally clean, rooms and all public areas were cleaned daily. During the day, there were self service drinks and ice cream at the pool bar. At lunch you could either eat in the main restaurant or... More 

Was this review helpful? Yes 10
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 25, 2014

Returned 23 October 2014. We wanted a relaxing holiday in a level location choosing the Protur Roquetas from previous reviews and experience of this company's Hotels. The check in was quick and trouble free and we previously requested a forward facing room with balcony sunshine in the afternoon on a high floor. All of the requirements were granted and on... More 

Was this review helpful? Yes 6
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