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Neptuno Hotel

Paseo Central s/n, 04740 Roquetas de Mar, Spain
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Neptuno Hotel
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Neptuno Hotel
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327 reviews from our community

Traveler rating
    88
    165
    48
    17
    9
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174
94
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

What a fantastic hotel! Staff were exceptionally friendly and the service was brilliant. We stayed in November 2014 as a birthday treat for the whole family. Reception upgraded us to a large 2 bedroom corner apartment which was spacious and a great surprise and really added to the experience. They had no problems with us storing our bikes in the... More 

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Dublin, Ireland
Top Contributor
53 reviews 53 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back after 7 nights. Beautiful place, spotless clean, great staff. Patrick on reception deserves a mention! Most helpful. Very big spacious apt with full size fridge and flat screen tv. Would have liked even one english channel though and the aircon wasn't working. Very hot. The wifi was hit and miss, have to keep logging back in! However, this... More 

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Ipswich, United Kingdom
Top Contributor
89 reviews 89 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 16, 2015

Stayed here for 2 nights. I think it however should be a 3* star not 4* hotel. We had a lovely time even though the weather wasn't good. The apartment was spacious and clean although rather stark!! The wifi was good although we had to keep on logging on!! The hotel was rather noisy as it was full of Spanish... More 

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voyager
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 18, 2015

We needed a place where we could stay while visiting relatives and the Neptuno fit the bill. The price for half board through December was so good that it was cheaper than staying self catering and feeding ourselves. The breakfast buffet was large and varied and you could fill up for the day (which you needed to really as there... More 

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HotelNeptuno, Gerente at Neptuno Hotel, responded to this review
Google Translation

Estimado huésped, Le agradecemos su buena opinión hacia el Hotel así como hacia los servicios que presta y esperamos mantener... More 

Llanberis, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 7, 2014

We (3) stayed in the off Season ( end of November) on a B & B basis for 9 days. The breakfast buffet was quite good with a wide variety of food and plenty of it. We had one evening bar snack which was very good and reasonably priced. The apartment for 4 persons was large but the kitchen was... More 

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Moscow
Contributor
18 reviews 18 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 14, 2014

It could be the low season reasons, but I never tasted the basic food which was cooked so poorly. Actially spoiled. But I must say the apartments are big and comfy and the daily cleaning is perfect. And free wifi EVERYWHERE :).

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East Yorkshire
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 17, 2014

We stayed at the Neptuno in the first two weeks of October, we are a middle aged couple, no children travelling with us. We had asked for a quiet room with a nice view. We were on the 5th floor overlooking a small park, nice views of the sea and other hotels not too near. However, trying to sleep was... More 

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Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 9, 2014

Great hotel overall for families. We were very disappointed that on the 11 nights we stayed our bed linen was never changed. Also if you have children only learning to swim the only pool they're really safe in, without you being physically in there with them, is the "indoor/covered" pool!?? Which is not really conducive to 35 degree weather In... More 

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nerja
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 21, 2014

We booked half board which was a mistake. We went to the restaurant first night, sat down and waited for someone to take our order for wine and water. It wasn't busy and there were lots of staff around. But no one came over. I stood up and waived my arms around a bit and one of the waiters came... More 

Was this review helpful? Yes 1
Bhilwara, India
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed August 30, 2014

As soon as you arrive at the reception, you're shocked by the noise. Some playing machines are in the hall (actually we'd never seen that before). The bedroom is ok butnot clean at all. The balcony isn't often cleaned for sure as the rest of the bedroom as well. But actually one of the worst thing is the restaurant. What... More 

Was this review helpful? Yes 2
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