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Neptuno Hotel

Certificate of Excellence
Paseo Central s/n, 04740 Roquetas de Mar, Spain
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Neptuno Hotel
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Neptuno Hotel
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305 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
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5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We needed a place where we could stay while visiting relatives and the Neptuno fit the bill. The price for half board through December was so good that it was cheaper than staying self catering and feeding ourselves. The breakfast buffet was large and varied and you could fill up for the day (which you needed to really as there... More 

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Llanberis, United Kingdom
3 reviews 3 reviews
3 of 5 stars Reviewed December 7, 2014

We (3) stayed in the off Season ( end of November) on a B & B basis for 9 days. The breakfast buffet was quite good with a wide variety of food and plenty of it. We had one evening bar snack which was very good and reasonably priced. The apartment for 4 persons was large but the kitchen was... More 

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18 reviews 18 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 14, 2014

It could be the low season reasons, but I never tasted the basic food which was cooked so poorly. Actially spoiled. But I must say the apartments are big and comfy and the daily cleaning is perfect. And free wifi EVERYWHERE :).

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East Yorkshire
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 17, 2014

We stayed at the Neptuno in the first two weeks of October, we are a middle aged couple, no children travelling with us. We had asked for a quiet room with a nice view. We were on the 5th floor overlooking a small park, nice views of the sea and other hotels not too near. However, trying to sleep was... More 

Was this review helpful? Yes 1
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 9, 2014

Great hotel overall for families. We were very disappointed that on the 11 nights we stayed our bed linen was never changed. Also if you have children only learning to swim the only pool they're really safe in, without you being physically in there with them, is the "indoor/covered" pool!?? Which is not really conducive to 35 degree weather In... More 

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 21, 2014

We booked half board which was a mistake. We went to the restaurant first night, sat down and waited for someone to take our order for wine and water. It wasn't busy and there were lots of staff around. But no one came over. I stood up and waived my arms around a bit and one of the waiters came... More 

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Bhilwara, India
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed August 30, 2014

As soon as you arrive at the reception, you're shocked by the noise. Some playing machines are in the hall (actually we'd never seen that before). The bedroom is ok butnot clean at all. The balcony isn't often cleaned for sure as the rest of the bedroom as well. But actually one of the worst thing is the restaurant. What... More 

Was this review helpful? Yes 2
Brackley, United Kingdom
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 19, 2014

I loved this place. It was clean, the food was excellent, the pool and public areas were kept pristine, the service was great and if you have young children, the entertainment for them is brilliant. Having said that, most of the clientele are Spanish. There is a strong emphasis on kiddies entertainment. The apartment was very large, with everything you... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 11, 2014

We stayed here a couple of years ago and planning to come again. Lovely swimming pool, slides and the rooms were fantastic. The resort caters more for the Spanish, as it is popular with them too. Lovely people and a nice relaxing stay.

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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 6, 2014

Spent 10 days here with our 3 boys and another family. It was our first experience of an all inclusive holiday in a 2 bed apartment, room 250. The room was clean, spacious with a sea view. Great room! Cleaned daily and new towels, cleaners were very nice and cheerful. Bearing in mind previous reviews, we found the food was... More 

Was this review helpful? Yes 1
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One Room Apartament (39)
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Two Room Apartament (44)

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