Neptuno provided us with a warm welcome and stay throughout our holiday. Catering and reception staff all spoke English and Spanish. Food was excellent in terms of quality and quantity. A lot of choice for vegetarians, fish and meat eaters. Child-friendly facilities (high seats etc) were availble. Dessert bar included fresh fruit, a choice of about six desserts (eg chocolate... More

My boyfriend and I returned yesterday from a 5 day break at the Neptuno. We wanted somewhere hot where we could relax on a budget, so the fact that this hotel offered self catering was perfect for us. I wish we were still there now. The hotel is huge, but due to the time of year (we arrived April 2nd)... More

Really wonderful hotel with top staff. Food excellent and service outstanding. The entertainment was just okey..as far as wit understood it..mostly on spanish. We are planning to visit it again this summer.

Stayed self catering in a one bedroom apartment October 2012 for 7 nights, staff very friendly and helpful. Spacious apartment, very well cleaned daily. Good location for all amenities - steady 10 minute walk to golf course! Pool area clean and tidy - will be looking to return in 2013

I loved this hotel, very good value, very nice staff (my kid loved the animation), good food (try to avoid rush hours, we did it and had no queues at all, and if you want to get away from the noise it's better to go to the cover terrace, though I think they open it just if there is too... More

Overall, we were quite satisfied at hotel Neptuno. Surprisingly, Spanish guests were at least half of the hotel customers. Our rooms were clean at arrival and kept reasonably clean throughout. The hotel staff was very good and service minded. Always smiling and in a good mood. Restaurant was big and the buffet was a bit the same each day, the... More

The hotel staff are friendly, the food is amazing! they have food for everyone!!! They even put name tags out next to the food in english so we knew what it was. The hotel is clean, and the pools are large about 6ft deep im 5ft 8 and to stand up I was under water at the deep end. It's... More

We just got back from a two week vacation while staying at the hotel. So, now coming back home, I am writing a review so other travelers get some ideas about the hotel. In general - I liked the hotel! From the airport - takes about 40 minutes. Reception - we arrived during the afternoon, check in was quick and... More

We have just got back after a weekend break at this hotel. It was fantastic. We had half board, and the food was really fresh and varied. My kids speak Spanish and so had no problem making friends.It is very Spanish, but hey, it is Spain!. If you like only English everything, then its not for you. When you leave... More