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Playacapricho Hotel

Avda de las Gaviotas s/n, 04740 Roquetas de Mar, Spain
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Playacapricho Hotel
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Ranked #8 of 37 Hotels in Roquetas de Mar
A recent review
4 of 5 stars reviewed 2 days ago
Sheila W
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1,024 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW

Funniest thing ever seen people diving on sun beds reserving them and then going to beach for the day!! When are these hotels going to learn. Start charging they won't be occupied with towels all day. On holiday a couple of weeks ago!!!! Super room food good but oh no more sunbed fiasco for me. Villas here we come. I... More 

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Aarau, Switzerland
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We booked for 4 persons (2 adults and 2 kids) and supposed to get a two double bed room. Instead we got a room with a double bed and a sofa bed on a small size. We wanted to change the room and the only option was to get a much smaller sized room with 2 french size beds. Another... More 

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Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Arrived today with high hopes that it would not be too bad after reading the reviews. Single room is not to the standard displayed on their website...tiles cracked, air con very poor and room smells. Room 425 just not up to the standard advertised by Thomas Cook. As a solo traveller I pay a premium for a room so am... More 

Was this review helpful? Yes 2
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 28, 2015 via mobile

We stayed here for one night before our flight back. We paid hefty price for tripple bed superior room with bed and breakfast. Room was not ready until 1pm. Hotel hall is huge, with poor air-conditioning, sent of different dishes mixed together coming out from the restaurant into the lobby. Reception is staffed with summer job kids, their boss shows... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 3, 2015

Recently went to the Playacapricho hotel during and Easter break (2015) with my mother, sister and brother and also my mothers best friend and her child. After an uncomfortable flight and a long taxi journey, we were greeted with warm smiles at reception. The reception staff were very welcoming and friendly and pointed us to the restaurant hall. The food... More 

Was this review helpful? Yes 6
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guest, I would like to thank you for your review as it is through them the best way we can improve the quality of our service, understanding the perception of our product and what is more important the quality and friendly service. Thanks for your opinion, makes us feel very proud of the service we offer to our guests.... More 

Dublin, Ireland
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed April 30, 2015

Just back once again from my favourite hotel. Stayed in the "Beach Suite" . Very spacious and the little garden is wonderful facing the sea. Cleaning staff came round twice a day, in the evening to turn down the bed and leave 2 chocolate sweets on the pillow. On arrival there was a lovely bottle of Cava and a plate... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guest, Thank you very much for sharing your experience with us. It’s a pleasure to count with so repetitive Guests. We work hard to achieve your perfect holidays. We wish to see you soon and to personally greet you. Meanwhile we will be trying to make the holidays of our Guest their best days. Best regards, Mirka Sala Massachs... More 

chesterfield
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed February 8, 2015

We stayed at this hotel for one night en route as part of out travel plans. The hotel is very large and is situated adjacent to the magnificent lengthy beach also shops and bars/restaurants close by. The hotel atrium is magnificent, a sight to behold. The hotel staff were very pleasant, limited knowledge of English but we could get by... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guest, I would like to thank you for your review as it is through them the best way we can improve the quality of our service, understanding the perception of our product and what is more important the quality and friendly service. Thanks for your opinion, makes us feel very proud of the service we offer to our guests.... More 

Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 3, 2015

We transferred our stay from Playa Luna to Capricho. Pool: Very nice size and deepest point is 2.30m. WOW.. you can really hop in and swim. Nice to slides for kids and 2 for babies. And there is indoor pool as well..but for us was way to hot. Was was there in October 2014. We swim in the pool...then we... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guest, I would like to thank you for your review as it is through them the best way we can improve the quality of our service, understanding the perception of our product and what is more important the quality and friendly service. I regret the inconvenience regarding your language. I guarantee we do language courses regularly with the intention... More 

South
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 16, 2014

I have just returned from a 2 night stay at this hotel. Having read other reviews I emailed and asked if I could upgrade to a sea view from my standard single. Initially I was asked for about 60 euros but on check in I was offer a sea view for just 5 euros a day.This was kind of the... More 

Was this review helpful? Yes 3
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guest, I would like to thank you for your review as it is through them the best way we can improve the quality of our service, understanding the perception of our product and what is more important the quality and friendly service. I have taken note of your comments but let me inform you that the hotel is perfectly... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 31, 2014

Having just returned from this hotel, after spending 2 weeks, much needed, respite holiday, I met friends at the hotel, due to my husband not well enough to travel. I had booked a room for single use, at an enormous over rated cost and got a single room over overlooking the bins, I could have paid an additional £10 per... More 

Was this review helpful? Yes 2
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guest, First of all thank you for your review because through this we have the best way to learn about the experiences of our guests during their vacation, understanding the perception towards getting a product to suit you. I regret the inconveniences but let me tell you that all our staff speaks your language to be able to understand... More 

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