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Playacapricho Hotel

Avda de las Gaviotas s/n, 04740 Roquetas de Mar, Spain
Hotel amenities
Playacapricho Hotel
Best prices for: 1 room 1 guest
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Ranked #6 of 37 Hotels in Roquetas de Mar
A recent review
5 of 5 stars reviewed 3 weeks ago
nxbula London, United Kingdom
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943 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently went to the Playacapricho hotel during and Easter break (2015) with my mother, sister and brother and also my mothers best friend and her child. After an uncomfortable flight and a long taxi journey, we were greeted with warm smiles at reception. The reception staff were very welcoming and friendly and pointed us to the restaurant hall. The food... More 

Was this review helpful? Yes 4
Dublin, Ireland
Top Contributor
53 reviews 53 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just back once again from my favourite hotel. Stayed in the "Beach Suite" . Very spacious and the little garden is wonderful facing the sea. Cleaning staff came round twice a day, in the evening to turn down the bed and leave 2 chocolate sweets on the pillow. On arrival there was a lovely bottle of Cava and a plate... More 

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P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guest, Thank you very much for sharing your experience with us. It’s a pleasure to count with so repetitive Guests. We work hard to achieve your perfect holidays. We wish to see you soon and to personally greet you. Meanwhile we will be trying to make the holidays of our Guest their best days. Best regards, Mirka Sala Massachs... More 

chesterfield
Top Contributor
55 reviews 55 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 8, 2015

We stayed at this hotel for one night en route as part of out travel plans. The hotel is very large and is situated adjacent to the magnificent lengthy beach also shops and bars/restaurants close by. The hotel atrium is magnificent, a sight to behold. The hotel staff were very pleasant, limited knowledge of English but we could get by... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guest, I would like to thank you for your review as it is through them the best way we can improve the quality of our service, understanding the perception of our product and what is more important the quality and friendly service. Thanks for your opinion, makes us feel very proud of the service we offer to our guests.... More 

Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2015

We transferred our stay from Playa Luna to Capricho. Pool: Very nice size and deepest point is 2.30m. WOW.. you can really hop in and swim. Nice to slides for kids and 2 for babies. And there is indoor pool as well..but for us was way to hot. Was was there in October 2014. We swim in the pool...then we... More 

Was this review helpful? Yes
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guest, I would like to thank you for your review as it is through them the best way we can improve the quality of our service, understanding the perception of our product and what is more important the quality and friendly service. I regret the inconvenience regarding your language. I guarantee we do language courses regularly with the intention... More 

South
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 16, 2014

I have just returned from a 2 night stay at this hotel. Having read other reviews I emailed and asked if I could upgrade to a sea view from my standard single. Initially I was asked for about 60 euros but on check in I was offer a sea view for just 5 euros a day.This was kind of the... More 

Was this review helpful? Yes 3
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guest, I would like to thank you for your review as it is through them the best way we can improve the quality of our service, understanding the perception of our product and what is more important the quality and friendly service. I have taken note of your comments but let me inform you that the hotel is perfectly... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 31, 2014

Having just returned from this hotel, after spending 2 weeks, much needed, respite holiday, I met friends at the hotel, due to my husband not well enough to travel. I had booked a room for single use, at an enormous over rated cost and got a single room over overlooking the bins, I could have paid an additional £10 per... More 

Was this review helpful? Yes 2
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guest, First of all thank you for your review because through this we have the best way to learn about the experiences of our guests during their vacation, understanding the perception towards getting a product to suit you. I regret the inconveniences but let me tell you that all our staff speaks your language to be able to understand... More 

Dublin, Ireland
Top Contributor
53 reviews 53 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 24, 2014

Just back after 4 years absence at Playacapricho. Stayed in the 'Beach Suite' on the sea front. Had a little garden. Everything was clean and spotless as always, cleaning staff brilliant . Had an issue with no hot water which was resolved immediately on reporting it at ( the always helpful) reception. Most of the staff of four years ago... More 

Was this review helpful? Yes 3
P-Stor, Propietario at Playacapricho Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us. Know that it is our goal to spend the best holidays and that's why we work and try to improve every day. We remain at your entire disposal and hope you return to visit at any other time, meanwhile we will continue working on getting all our guests enjoy their... More 

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2014 via mobile

spent a week with family , hotel clean , good food, great pool and nice weather only complaint is the lack of English speaking staff very hard to find anything out when needed but apart from that a great holiday had by all would have no problem using this hotel again

Was this review helpful? Yes 1
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guest, I would like to thank you for your review as it is through them the best way we can improve the quality of our service, understanding the perception of our product and what is more important the quality and friendly service. I regret the inconvenience regarding your language. I guarantee we do language courses regularly with the intention... More 

lancs
1 review
4 of 5 stars Reviewed September 16, 2014

We stayed in this hotel on 14 th August for a week. There was 6 of us ranging from 14 to 64. Firstly the hotel was lovely, very clean and maintained. There was always someone cleaning the lobby. Our room was spotless and spacious as there was 4 of us in the room, and cleaned every day. They couldn't do... More 

Was this review helpful? Yes
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. On the variety and quality of food, I want to point out that we have a cycle of eleven menus applicable for all hotels in the chain, in order to avoid as much... More 

Horsham
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 4, 2014

Just back from a very noisy week - hordes of kids and loud music - not the couples holiday thomas cook booked us so overall we were disappointed. Also got off to bad start because thomas cook / flexible trips hadn't booked our room or paid the hotel I had paid for 5 weeks earlier - had to pay again... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Playacapricho Hotel, responded to this review

Dear Guests, Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been. Indicating on the comment regarding your reservation, I can only say sorry but from the first moment we try to remedy the situation and we were at your disposal. We... More 

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Room/suite (43)
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Hotel & grounds (45)
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Pool/beach area (75)
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Double Room (37)
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The Hotel (77)

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