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All 8 Rogaska Slatina hotels

Grand Hotel Rogaska

4.5 of 5 Hotel   |   Zdraviliski trg 12, Rogaska Slatina 3250, Slovenia
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Grand Hotel Rogaska
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70%
Ranked #2 of 8 hotels in Rogaska Slatina
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Vanja R Ljubljana, Slovenia
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88 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Ljubljana, Slovenia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel itself is very beautiful and the entire buidling is old but very well maintained. However, the service was bad and the staff seemed really uninterested and unwilling to go an extra mile. We had a hotel spa coupon each and decided to use it on our last day. We went there one hour before check-out as the reception... More

Was this review helpful? Yes 1
342Tasha342, General Manager at Grand Hotel Rogaska, responded to this review

We appreciate your comment on services you used during your stay in Grand Hotel Rogaška. We are really trying to make every guest feel comfortable and welcome as much as possible. We are surprised to receive the comment after seven months after the stay. We can say that our staff really tries to be helpful at every situation, however; regarding... More

1 review
4 of 5 stars Reviewed June 4, 2014

We've stayed in the hotel for two weeks. The location of the hotel is excellent, especially for those who come to Rogaska to drink healing water. The food is high quality. Rooms are spacious and clean, but the furniture is pretty simple. The staff is very helpful and friendly. What we didn't like is hotel's indoor swimming pool - it... More

Was this review helpful? Yes
342Tasha342, General Manager at Grand Hotel Rogaska, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and quality of our food. Our commitment is to improve our facilities in the hotel all the time and we will do our best to work on the appearance of our Spa... More

Oxford
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2014

My wife and kids stayed here for a few weeks in Easter. I joined then for 4 days. The Hotel has a great location right in the main square, beside the medical centre. The hotel was very nice, with an air of slightly faded grandeur (not a criticism, more of a compliment). The room we stayed in was extremely large,... More

Was this review helpful? Yes
342Tasha342, General Manager at Grand Hotel Rogaska, responded to this review

We thank you very much for taking the time to share your feedback and also thank you for choosing Grand hotel Rogaška as your destination for your Easter vacation . We are pleased to know that you liked the food offer and as well that the room suited your needs; we are also trying to be a family destination for... More

Sochi, Russia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2014

We like the hotel very much! I stayed with my family in Grand Hotel Rogaska and I was very surprised how much they offer even though Rogaska is a health resort at the first place. My mother stayed with her husband here in late spring time and she said they had a great time, many things to see and the... More

Was this review helpful? Yes 2
Moscow, Russia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2014

I stayed in this hotel for three nights on a business trip and it was so good I want to return with my family. the building is basically a museum, and there are a lot of things to do: the pool is nice and very relaxing, the area is beautiful, they have thermal water. food was excellent both the breakfast... More

Was this review helpful? Yes 3
342Tasha342, General Manager at Grand Hotel Rogaska, responded to this review

Dear Mr. Viktor, Thank you so much for taking the time to share your experience online. We are very pleased that you enjoyed your recent stay with us here at Grand hotel Rogaška and I am glad to hear that you enjoyed our spa, food and service of the hotel. We look forward to seeing you with your family back... More

Moscow, Russia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 29, 2013

We had a rest in this hotel several times. Lovely old bilding and helpful staff, very testy and healthy food. In this year we were in October.The hotel has changed and not all of this changes we liked. We did not like that restaurant guests have not permanent table now.During breakfast some dishes (fried eggs,omelette and so on) was being... More

Was this review helpful? Yes 3
342Tasha342, General Manager at Grand Hotel Rogaska, responded to this review

Thank you so much for taking the time to share your feedback and thank you for choosing Grand hotel Rogaška as you regular destination for your vacation . It was nice to read your comments, especially about our variety of food and our team for their quality of service. We do try our best and strive to keep the atmosphere... More

Ljubljana, Slovenia
Top Contributor
63 reviews 63 reviews
36 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 11, 2013

The room was very big, however the floor could be changed due to stains. The food was ok. The only downside was the spa area, not really big for all the guests from 3 hotels. So you need to drive to nearby thermal center.

Was this review helpful? Yes 1
342Tasha342, General Manager at Grand Hotel Rogaska, responded to this review

We would like to thank you for your feedback and taking the time to share your review with us. We would like to inform you that due to the high occupancy we could not change the carpet but one of the enhancements in the future is for shure also this one. We do look forward to the opportunity to wellcome... More

Celje
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 6, 2013

Great location, poor welness, diner nothing special, breakfast ok, room service bad, room ok, Great outside of a hotel, average inside. Staff some very nice, some awfull. Peace. Massages imposible to get, because all reserved. Pool very small, water not clean. Saunas ok, bot to little Chairs for realxing. Rogaška riviera closed till March. Great donat water to drink. Beautifull... More

Was this review helpful? Yes 2
342Tasha342, General Manager at Grand Hotel Rogaska, responded to this review

Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our team strive to provide and we apologize your stay was not entirely satisfactory. Your feedback was shared with our team and we look forward to the opportunity to welcome you back and exceed your expectations. Kind... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 20, 2013

I had a pleasure of staying at the hotel during my business trip and it was a 'grand' experience. The hotel has by far the most glamorous building in the whole Rogaska, I was told by staff that is has 150 years - a beautiful piece of history! I loved the Cristal Hall and I am so pleased to see... More

Was this review helpful? Yes 6
342Tasha342, General Manager at Grand Hotel Rogaska, responded to this review

Dear Ms Kamila, Thank you so much for taking the time and trouble to share your feedback following your memorable experience at Grand hotel Rogaška. It was most kind of you to highlight our Spa Center, history of our hotel, food and the team for their quality of service. Thank you. We do loo forward to welcoming you back in... More

Stockholm, Sweden
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 20, 2013

We liked our stay in the hotel very much. We were upgraded and got a big beautiful, very clean, room. Friendly staff speaks good english and always gives you a smile. The buffe food was very ok too. In the beautiful park infront of the hotel are caffees and a playground which is perfect if you have child to entertain... More

Was this review helpful? Yes 4
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Additional Information about Grand Hotel Rogaska

Address: Zdraviliski trg 12, Rogaska Slatina 3250, Slovenia
Location: Slovenia > Styria Region > Rogaska Slatina
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hotel Rogaska 4.5*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
194

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