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4.0 of 5 Hotel   |   Via Brolo 2, 37014 Castelnuovo del Garda, Italy
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A recent review
4 of 5 stars reviewed 2 weeks ago
Jayne2087 Kendal, United Kingdom
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238 reviews from our community

Traveler rating
    58
    86
    60
    22
    12
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128
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Warrington, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Classified as 4 star, rooms may make a low 3 star but the food - not even 2 star. Only returned today so you can appreciate the impression this place made. Could not even go for a walk as there is nowhere to go, the bus to town the only saving grace, except the only thing to do there was... More

Was this review helpful? Yes 1
Kendal, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Modern hotel set in very large well designed and well kept grounds. Rooms good sized and well appointed. Food exceptional for numbers catered for. The staff and friendly and obliging. Kids entertained . Only criticism is volume of music played for the kids, 8pm for an hour a bit disturbing if retire early and room overlooking courtyard.

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Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We have just returned from a 11 night family holiday, my husband, myself and our 7 year old daughter. Our 17 year old son and his friend flew out to join us for a week too. The hotel is in a beautiful position, very well spaced out with lovely walks to the nearby golf club which has some great views... More

Was this review helpful? Yes 1
Peterborough, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 7, 2014

Having read all the reviews for this hotel, I was apprehensive to say the least as to what to expect when we arrived. I wish I had not worried. We had probably the best family holiday so far. The hotel has it's issues, don't get me wrong, like vending machines for drinks and tired dated rooms, however they were clean... More

Was this review helpful? Yes 7
ParcHotelGarda, Responsabile relazioni pubbliche at Parc Hotel, responded to this review

Dear Coxy, thank you for your review. We are happy that we exceeded your expectations. Our aim with the all-inclusive basis is to offer our guests the best quality-price ratio possible, and we're happy that you noticed it. We also have a nice wellness centre, where you can have beauty treatments of all sorts. We are looking forward to seeing... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 28, 2014

If this was the UK it would be totally & utterly unacceptable! Management should take a massive lead from the staff in customer hospitality, especially Anna (PASTA E PIZZA) and Francesco (GOLF HOTEL) & SMILE !!! Even when it's raining! After our fifth (yes 5) visit to the Parc hotel, our main reason for returning is to enjoy the hospitality... More

Was this review helpful? Yes 4
ParcHotelGarda, Responsabile relazioni pubbliche at Parc Hotel, responded to this review

Dear guest, thank you for your nice review. We are happy that our staff made you enjoy your stay for your fifth visit. We hope to welcome you again for your sixth stay. :-) Kind regards More

Milan, Italy
Top Contributor
91 reviews 91 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 30, 2014

Along with my family and friends , we came here to celebrate a couple of friend's B-days and considering that each single family had few kids coming along, a hotel like this one was the perfect choice to make everyone happy. We came here for a full all inclusive formula with all meals and swimming pools and few other facilities... More

Was this review helpful? Yes 4
ParcHotelGarda, Responsabile relazioni pubbliche at Parc Hotel, responded to this review

Dear Epi, thank you for your review. We understand that you had a good time in our hotel, although your experience didn't satisfy you altogether. We would like to tell you that we will take your review into account to improve our service. We have many other accommodation facilities in the resort, some of which cater for those who are... More

Southsea, Hampshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed June 28, 2014

What a shame a hotel with so much potential is such a shambles. It is in a lovely position with ample facilities but, apart from the animation team (who were charming and worked very hard) the staff's apathy and the shabby furnishings really let it down. I stayed for 2 weeks in June. My room was of good size but... More

Was this review helpful? Yes 4
ParcHotelGarda, Responsabile relazioni pubbliche at Parc Hotel, responded to this review

Dear Reggie, thank you for your review. We're sorry for your experience of our hotel. We will take your opinion into account to improve our service. Kind regards More

Travelers are raving about these Castelnuovo del Garda hotels

Plymouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 17, 2014

I have just returned from a 14 night stay at the Parc Hotel in Pescheira. All I can say is that after 10+ years of travelling to various countries in 4* hotels and on All Inclusive basis this should not be advertised or sold as an all inclusive resort. I have only used Trip Advisor a few times and last... More

Was this review helpful? Yes 4
ParcHotelGarda, Responsabile relazioni pubbliche at Parc Hotel, responded to this review

Dear LJL, thank you for your review. We accept your criticism as a useful piece of information to improve our service, so we would like to earnestly thank you for letting us know your opinion. Best regards More

Derby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 8, 2014

This hotel has the potential to be a great hotel but lets its self down by treating all-inclusive guest like second class citizens . The soft drinks on offer where off poor quality and a lack off choice you had to pay for the better brands . The hotel was very clean and comfortable rooms they get very hot when... More

Was this review helpful? Yes 1
ParcHotelGarda, Responsabile relazioni pubbliche at Parc Hotel, responded to this review

Dear Derbyram17, thank you for you review. We put all of our effort in order to make all-inclusive guests feel as comfortable as it gets; unfortunately, we cannot cater for everyone. Anyway, we are sorry for your experience. Anyway, we're happy that the rest of our hotel and services appealed to you, so we hope to see you again soon.... More

Manila, Philippines
Contributor
18 reviews 18 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 5, 2014

The receptionists weren't very accommodating. They were at times rude. It's a hit or miss. One was quote helpful and courteous. The wifi was terrible. I was there for 5 days and almost tried to break my laptop out of frustration. It was like I was using a dial up network. Nothing near the area. I believe people usually stayed... More

Was this review helpful? Yes 2
ParcHotelGarda, Responsabile relazioni pubbliche at Parc Hotel, responded to this review

Dear CatChoach, thank you so much for your review. We are very sorry about your experience at the reception desk. We thank you for reporting the incident to us: we will make sure that it won't happen again. As for the Wi-Fi, we have fixed the problem and hopefully the slowdown you experienced won't occur again. As for the event... More

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Additional Information about Parc Hotel

Address: Via Brolo 2, 37014 Castelnuovo del Garda, Italy
Phone Number:
Location: Italy > Veneto > Province of Verona > Castelnuovo del Garda
Price Range (Based on Average Rates): $
Hotel Class:4 star — Parc Hotel 4*
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Also Known As:
Parc Hotel Castelnuovo Del Garda

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