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2.0 of 5 Condominium   |   Via Coppo 2/a, 37014 Castelnuovo del Garda, Italy
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Residence Eden
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
diana c Bucharest, Romania
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76 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucharest, Romania
Contributor
18 reviews 18 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

good grades: very nice and well equipped apartments, wonderfull surroundings and swimming pools. BUT: - except for the receptionist who welcomed us upon arrival, the rest of the staff was pretty rude and inflexible with us and other tourists: the swimming pools were open only until 8 in the evening, while in mid summer the sun is up for another... More 

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Tel Aviv, Israel
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 23, 2014

rooms size is ok... reception service is ok... but - enterence is not easy with kids, rooms are very simple. shower room not updated and was not really clean when we got there, reception was close so we needed to go to a deferent hotel (close by) to check in and take towels and bed sheets (and pay for those....)... More 

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Residence-Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review

Dear Tal, thank you for your review. We are sorry for the inconveniences you experienced during your stay. We are grateful to you for reporting them to us, so we can solve the problems. We remind you that you can always write us privately in order to inform us about any issue you may encounter. Anyway, we hope to see... More 

Warrenpoint
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 23, 2014

Loved our stay here we had top floor apartment in Residence Eden, great space large rooms - only fault would be no electric kettle! Booked sheets and towels which were fine, very safe. I used the gym, not too many in it all great facilities, also Cecilia who did Pilates and Water Gym every day was amazing, great teacher and... More 

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Residence-Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review

Hello MemphisCaulfield, thank you for your review. We're glad that you spent a nice holiday at our hotel. We look forward to seeing you again soon. Kind regards More 

Limhamn, Sweden
Top Contributor
87 reviews 87 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 24, 2014

The area is huge with several smaller residential complex (they have all different names), the area consists of both hotel (incl restaurant) and apartments, several pools and a golf course. We stayed at the Residence Eden area. When we arrived we had to go through all the kitchen wares, count them, sign a document that we had to leave down... More 

Was this review helpful? Yes 1
Residence-Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review

Dear H-J Z, thank you for your review. We are sorry if our residential hotel didn't meet your expectations entirely. We will take all of your remaks about the apartments into consideration. We will report them to the maintenance department. As for the music and the entertainment, we are very sorry. Residenza Eden is designed for families and people who... More 

Southampton
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

We had a great week's holiday here in August 2014. It didn't feel too busy anywhere on site, despite some warnings that it might. Luckily we had good weather and could enjoy the outdoor pools for most of the day but when it rained or got too cold in the outdoor pools, we went to the indoor pool, which never... More 

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Residence-Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review

Dear guests, thank you so much for your review. We're happy that you and your family had a good time in our aparthotel. We look forward to welcoming you again next year. Kind regards More 

Derbyshire
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed August 13, 2014

We are a family of 4 (2 adults, a child aged 5 and another ages 2). We went on holiday with Esprit Sun and I can not recommend them enough. (If you have younger kids I would certainly look at Esprit and I will definitely be seeing what they have for next year). The hotel location isnt ideal – it... More 

Was this review helpful? Yes
Residence-Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review

Dear guest, thank you for your review. We're happy that you had a pleasant stay and you would go back; if you book directly with us, you may take advantage of our promotions. We look forward to your next stay. Kind regards More 

Bangkok, Thailand
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 1, 2014

We just came back from two nights in a one bedroom appartment at Residence eden. The place was spotless. The kitchen was well equipped, though it didn't have any microwave. The size of the appartment was big enough for a family of four. The pool was perfect for little children, not too deep and very large. The staff very friendly... More 

Was this review helpful? Yes 2
Residence-Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review

Dear hobbsling, thank you for your review. We're happy that you spent a nice family holiday and found our residential hotel to be an excellent value for money. We look forward to seeing you again soon. Kind regards More 

Midlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2013

Stayed in a 1-bed apartment during a very busy week in August. Apartment itself was spacious and clean. It was very basic - no kettle, toaster/grill which we missed, plus minimal storage for clothes. On the whole it was absolutely fine for us (2 adults plus 14 year old and one year old) as all we really did was eat... More 

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Almere-Stad, Flevoland, Netherlands
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 9, 2013

We had a appartment in Recedence Eden, part of the Golf Residence. Good appartement, beatifull park, aldo one little mark. The caugh as sleepingbed was a litle dirty. Aldo this mark we had a realy great time. Good reception, very helpfull and nice people. Speaking multiple languages. Animation team Tuka Tuka. As an ex entertainment manager i give those guys... More 

Was this review helpful? Yes
Nottingham, United Kingdom
Top Contributor
174 reviews 174 reviews
41 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed August 5, 2012

I've read the other reviews for this place and perhaps so have the staff. We found them very helpful and when there was problem it got dealt with (the day we arrived the room wasn't ready as there had a been a massive power cut due to a thunderstorm - they were very apologetic). If your budget runs to it... More 

Was this review helpful? Yes 4
Residence-Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review

Dear Kevin, thank you for your review. We are very happy that you spent a nice holiday at our residential hotel. We hope to see you again soon. Kind regards. More 

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Additional Information about Residence Eden

Address: Via Coppo 2/a, 37014 Castelnuovo del Garda, Italy
Location: Italy > Veneto > Province of Verona > Castelnuovo del Garda
Price Range (Based on Average Rates): $
Hotel Class:2 star — Residence Eden 2*
Number of rooms: 173
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Also Known As:
Residence Eden Hotel Castelnuovo Del Garda

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