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2.0 of 5 Condominium   |   Via Coppo 2/a, 37014 Castelnuovo del Garda, Italy
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87%
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
H-J Z Limhamn, Sweden
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70 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Limhamn, Sweden
Top Contributor
73 reviews 73 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The area is huge with several smaller residential complex (they have all different names), the area consists of both hotel (incl restaurant) and apartments, several pools and a golf course. We stayed at the Residence Eden area. When we arrived we had to go through all the kitchen wares, count them, sign a document that we had to leave down... More

Was this review helpful? Yes 1
Residence-Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review

Dear H-J Z, thank you for your review. We are sorry if our residential hotel didn't meet your expectations entirely. We will take all of your remaks about the apartments into consideration. We will report them to the maintenance department. As for the music and the entertainment, we are very sorry. Residenza Eden is designed for families and people who... More

Southampton
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had a great week's holiday here in August 2014. It didn't feel too busy anywhere on site, despite some warnings that it might. Luckily we had good weather and could enjoy the outdoor pools for most of the day but when it rained or got too cold in the outdoor pools, we went to the indoor pool, which never... More

Was this review helpful? Yes
Residence-Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review

Dear guests, thank you so much for your review. We're happy that you and your family had a good time in our aparthotel. We look forward to welcoming you again next year. Kind regards More

Derbyshire
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed August 13, 2014

We are a family of 4 (2 adults, a child aged 5 and another ages 2). We went on holiday with Esprit Sun and I can not recommend them enough. (If you have younger kids I would certainly look at Esprit and I will definitely be seeing what they have for next year). The hotel location isnt ideal – it... More

Was this review helpful? Yes
Residence-Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review

Dear guest, thank you for your review. We're happy that you had a pleasant stay and you would go back; if you book directly with us, you may take advantage of our promotions. We look forward to your next stay. Kind regards More

Bangkok, Thailand
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 1, 2014

We just came back from two nights in a one bedroom appartment at Residence eden. The place was spotless. The kitchen was well equipped, though it didn't have any microwave. The size of the appartment was big enough for a family of four. The pool was perfect for little children, not too deep and very large. The staff very friendly... More

Was this review helpful? Yes 2
Residence-Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review

Dear hobbsling, thank you for your review. We're happy that you spent a nice family holiday and found our residential hotel to be an excellent value for money. We look forward to seeing you again soon. Kind regards More

Midlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2013

Stayed in a 1-bed apartment during a very busy week in August. Apartment itself was spacious and clean. It was very basic - no kettle, toaster/grill which we missed, plus minimal storage for clothes. On the whole it was absolutely fine for us (2 adults plus 14 year old and one year old) as all we really did was eat... More

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Almere-Stad, Flevoland, Netherlands
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 9, 2013

We had a appartment in Recedence Eden, part of the Golf Residence. Good appartement, beatifull park, aldo one little mark. The caugh as sleepingbed was a litle dirty. Aldo this mark we had a realy great time. Good reception, very helpfull and nice people. Speaking multiple languages. Animation team Tuka Tuka. As an ex entertainment manager i give those guys... More

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Nottingham
Top Contributor
174 reviews 174 reviews
41 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed August 5, 2012

I've read the other reviews for this place and perhaps so have the staff. We found them very helpful and when there was problem it got dealt with (the day we arrived the room wasn't ready as there had a been a massive power cut due to a thunderstorm - they were very apologetic). If your budget runs to it... More

Was this review helpful? Yes 4
Residence-Eden, Responsabile relazioni pubbliche at Residence Eden, responded to this review

Dear Kevin, thank you for your review. We are very happy that you spent a nice holiday at our residential hotel. We hope to see you again soon. Kind regards. More

Malta
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 20, 2011

Very pleasant stay at Residence Eden.The surrounding area was extraordinary.Breath taking views.The buffet at Parc hotel was the best ever.Nice pools and very clean surroundings.Although its not situated at the centre it is no problem,there is a shuttle bus every hour. The only problem were the receptionists.Very rude and unhelpful.Never in my life have i seen such rude staff and... More

Was this review helpful? Yes 3
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 2, 2011

Check-in and check out was very simple - apartment very clean and sufficient for a family of four . Yes we missed a microwave and or an oven would have been good as we were self catering but we only had breakfast and lunch in and ate out most evenings (very reasonable). I did feel the deposit was cheeky (100... More

Was this review helpful? Yes 4
Helsinki
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 2, 2011

The same thing happened to us than previous visitors. Hotel blackmailed with final cleaning fee. We had clean apartments when we left but receptionist claimed 70 euros fee. Our fee was also changed to 10 euros after we complained. They didn't allow to speak with cleaning ladies. Rude and unfriendly personal and hotel manager. Expensive sheets and towels (20 euros... More

Was this review helpful? Yes 2
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Additional Information about Residence Eden

Address: Via Coppo 2/a, 37014 Castelnuovo del Garda, Italy
Location: Italy > Veneto > Province of Verona > Castelnuovo del Garda
Price Range (Based on Average Rates): $
Hotel Class:2 star — Residence Eden 2*
Number of rooms: 173
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Also Known As:
Residence Eden Hotel Castelnuovo Del Garda

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