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3.0 of 5 Hotel   |   Corso Santa Agata, 80064 Sant'Agata sui Due Golfi, Massa Lubrense, Italy
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Hotel Delle Palme
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A recent review
3 of 5 stars Reviewed October 18, 2013
Veronica T Portgordon, null, United Kingdom
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76 people have reviewed this hotel

Traveler rating
    26
    26
    10
    13
    1
See reviews for
12
37
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Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Portgordon, null, United Kingdom
1 review
3 of 5 stars Reviewed October 18, 2013

The hotel was clean, room well equipped with television and en suite. Staff were friendly and very helpful. Would have liked tea or coffee facilities in our room. The breakfast was continental but could have been improved with some yogurts. The evening meal was not exciting and would have been improved with perhaps a selection of fresh fruit as it... More

Was this review helpful? Yes
dellepalme, Proprietario at Hotel Delle Palme, responded to this review

Dear Mrs. Veronica, thanks for the appreciations, we do always our best for our customers. The staff is really good and helpful. About the bar-service in the room we can just say that is enough to ask and it also is possible. About the fruit in our long experience of hotel-keepers we noted that most people prefers to change avery... More

Canterbury, United Kingdom
2 reviews
4 of 5 stars Reviewed October 12, 2013

Hotel excellent Staff were wonderful and couldn't do enough for you. Evening meal could hpave been hotter served on cold plates and vegetables overcooked, but didn't spoil the holiday. Trips out were very good but why such early starts? Went with Newmarket holidays who hadn't told us how long it would take from Rome to get to hotel so after... More

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dellepalme, Proprietario at Hotel Delle Palme, responded to this review

We thank you for the very good vote and for the compliments to our staff. About food " served on cold plates and vegetables overcooked " we specify that our food is cooked at the right moment , it is really freshly cooked every day! So we do not need ( and it is not italian custom ) to have... More

Carlisle, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 15, 2013

Took a trip with my 84 yr old mother to Santa Agata last week with Newmarket Holidays. We departed from Manchester to Rome to be met by the company rep and transferred by coach to the resort, which is fine except they told us that we would reach our destination in three hours. Five and a half hours later we... More

Was this review helpful? Yes 4
South Wales, UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 9, 2013

I must be careful that this review is not marred by the appalling treatment we received from Newmarket Holidays, who cancelled our original holiday two days before departure and offered us the one we felt we had to accept or lose out financially due to insurance costs, airport parking costs and loss of business due to my having to cancel... More

Was this review helpful? Yes 2
dellepalme, Proprietario at Hotel Delle Palme, responded to this review

Thanks a lot for your very good comments about our hotel and our wonderful staff. We always try to do our best and you have surely noted that our noticeboard is full of letters complimenting and thanking us, in particular from our english guests. Our staff are hard working but due to the severity of italian law actually only work... More

Folkestone, United Kingdom
2 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 30, 2013

We've just returned from our, now, annual visit to the Hotel delle Palme where the welcome from Luigi, his family and staff was as friendly and helpful as ever. Our room and the hotel as a whole were spotlessly clean, the food was delicious and plentiful and the relaxed, peaceful atmosphere of the hotel and Sant Agata itself worked its... More

Was this review helpful? Yes 4
Sheffield, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 12, 2013

Like Pat & John my friends and I travelled with Newmarket to stay at the Delle Palme. I had read reviews and was concerned about the food - totally unfounded! We were impressed by the variety and standard as well as the willingness of staff to arrange meals without tomatoes/mushrooms for my friend and I. Meals were wholesome, freshly prepared... More

Was this review helpful? Yes 4
dellepalme, Proprietario at Hotel Delle Palme, responded to this review

Thanks a lot! More

Thetford, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2013

We have just returned from a week here with Newmarket Travel. After reading mixed reviews of the hotel we went with an open mind. We were very pleased with the friendliness of all the staff. Nothing was too much trouble. We had a room at the front but did not have any problems with noise at all. The room was... More

Was this review helpful? Yes 1
Brighton, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 21, 2013

The staff are delightful at this hotel. They all work very hard, and look like they are all proud of the hotel. It was like stepping back in time here, with a colonial feel and 3-course dinners. The hotel was spotlessly clean. Our room was not large, but adequate with loads of wardrobe space and plenty of hangers, for a... More

Was this review helpful? Yes 1
Norwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 16, 2013

Can we say thank you, to all the Staff of the Delle Palme Hotel. We went with Newmarket Holidays, from Nowrich.The staff were very helpfull and courteous,especialy the Hotels owner & her Brother. The food was basic, but interesting! It would be nice to have Fruit & Yoguarts for Breakfast. Also comming from the Region of Campania where lovely Tomatoes... More

Was this review helpful? Yes 1
dellepalme, Proprietario at Hotel Delle Palme, responded to this review

Dear Susan and Joy, we would like to thank you for the very good comments made to our staff, food and hotel. We quite agree that the hotel needs no changes in its style and traditional interior decoration. Today hotels all look more or less the same, we have tried to preserve the orinal characteristics and its " Soul"- We... More

Olsztyn, Poland
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012

Nice hotel with a beautiful garden and a swimming pool. Hotel staff are very corteous and friendly. The typical italian cusine (food) served in the restaurant area is of a high standard. An excellent place to stay and great area with lots to see and do. We were a group of people from Poland and we stayed in Hotel delle... More

Was this review helpful? Yes 5

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Additional Information about Hotel Delle Palme

Also Known As:
Hotel Delle Palme Italy/Province Of Naples
Address: Corso Santa Agata, 80064 Sant'Agata sui Due Golfi, Massa Lubrense, Italy
Location: Italy > Campania > Province of Naples > Massa Lubrense > Sant'Agata sui Due Golfi
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #9 of 12 hotels in Sant'Agata sui Due Golfi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Delle Palme 3*
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