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Anastasia Hotel

Travelers' Choice award winner
Stalis, Crete 70007, Greece
Hotel amenities
Anastasia Hotel
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Ranked #1 of 54 Hotels in Stalis
A recent review
5 of 5 stars reviewed 1 week ago
Hannah C
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775 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel has it all, it's within a great location. The staff are amazing had no problems at all, friendly and happy to help. The entertainment team work hard to please everyone. Waiters and waitresses very helpful always with a smile. Rooms very spacious and air conditioned. Beautiful gardens that are very well looked after. The drinks are good however... More 

Was this review helpful? Yes 3
MichalisFotakis, General Manager at Anastasia Hotel, responded to this review

Dear Hannah, Thank you very much for your kind comments. We look forward to welcoming you back in our Hotel in 2015. Best Regards Michalis Fotakis Hotel General Manager / Owner More 

Warrington, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 12, 2015

We have recently booked the Anastasia for the fifth time in five years as we have to have "Michaels's (Michalis) Medicine and Magic" to keep us going throughout the year. No other hotel gives what the whole Anastasia Family give, and as much evening entertainment. All the good that has previously been said in the reviews is correct - excellent... More 

Was this review helpful? Yes 6
MichalisFotakis, General Manager at Anastasia Hotel, responded to this review

My Dear Chrise18, What can i say after reading your review ! Thank you for your kindest comments ! We will always try to provide the best service possible for all our guests and also some funny moments in order to relax and make special your holidays :) We can't wait to welcoming you back to our Hotel. All The... More 

Caernarfon, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 27, 2014

We booked the Hotel Anastasia having read brilliant reviews and were not disappointed. What can we say, from the minute we arrived we were greeted by such friendly people at reception who were informative and took us to our room and advised us on forthcoming events. We felt so welcomed and instantly felt at ease and all credit to the... More 

Was this review helpful? Yes 8
MichalisFotakis, General Manager at Anastasia Hotel, responded to this review

Dear MairJones, Diolch i chi ! Thank you ! for your kind comments here on-line. We are happy you have enjoyed your stay in our Hotel, our meals and evening entertainment. Indeed Crete is an amazing island and there is so much to discover. We can't wait to welcoming you back again. All the Best Michalis Fotakis (Michael) Hotel General... More 

Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 10, 2014

I stayed at this hotel in September this was my third time staying here and again I could not find any fault. The hotel is kept spotless and the staff are so very helpful they make sure that your stay is perfect. The food is very good and there is always plenty choice for all tastes. The swimming pool is... More 

Was this review helpful? Yes 5
MichalisFotakis, General Manager at Anastasia Hotel, responded to this review

Dear Louise, Thank you very much for your kind comments about our Hotel. We are happy you had again a great time in our Hotel and we all look forward to welcoming you back in the near future. All the Best Michail Fotakis (Michael) Hotel General Manager / Owner. More 

Derby, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 4, 2014

Hotel is across the main road from the main Stallis resort access via underpass, ok but not great at night,two large dogs running loose most nights, barking at you when returning. We are used to dogs so ok but some guests would not go out at night. The food if of good standard but had to buy a drink of... More 

Was this review helpful? Yes 2
MichalisFotakis, General Manager at Anastasia Hotel, responded to this review

Dear Steven Z, Thank you for your comments left here on Tripadvisor. We are happy you finally had a great holiday in our Hotel. For the correct Information of our guests it is also fair to mention below : Regarding loose dogs outside the Hotel, seeing them on your way back from Stalis town, i am not aware about it,... More 

Fareham, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 6, 2014

We have have just returned from two weeks in this friendly and well run hotel. We saw some really good entertainment (the Mystic men and Quick change act were really good) and enjoyed taking part in Mike's quizzes not forgetting manager Michaels's amazing Elvis tribute on kareoke nights. The reception staff were always helpful and the waitress was cheerful and... More 

Was this review helpful? Yes 5
MichalisFotakis, General Manager at Anastasia Hotel, responded to this review

Dear Derek C, Thank you very much for your kind words about our Hotel. We are happy you have enjoyed our meals, our evening entertainment and Live shows and generally your stay here with us. Happy also you have enjoyed the beautiful island of Crete, where you can find all the beauties of the world in one island ! Just... More 

Isle of Man, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014 via mobile

This hotel was amazing beautiful scenery staff all very friendly we had a tv and we were in a superior room with 4 beds there are 4 pools outside the family pool (the one at the bottom side) has water pumped directly from the sea an is so salty !! It was all very nice and great food and nice... More 

Was this review helpful? Yes
MichalisFotakis, General Manager at Anastasia Hotel, responded to this review

Dear hollie p, Thank you for your kind comments. I am not very sure if you meant to write this review for our Hotel, as from one side we do have superior rooms, but we do not have any swimming pool that pumps water direct from the sea ! All our pools are with fresh water and not salty water.... More 

Driffield, UK
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed November 2, 2014

This was our 5th visit. All the positive comments expressed by previous reviewers I can only endorse what they say. The fact we've been so many times speaks volumes for the terrific standards at this fantastic hotel. The staff are what makes this hotel so great. They work so well as a team under the guidance of the owner/manager Michalis,... More 

Was this review helpful? Yes 6
MichalisFotakis, General Manager at Anastasia Hotel, responded to this review

Dear Mike and Cathy, Thank you again so much for your kind comments. There is not a lot to say or comment for amazing people like you, than a big THANK YOU for coming back ! We all look forward to welcoming back in our Hotel. All the best to all the family ! Michalis Fotakis Hotel General Manager /... More 

Warminster, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 1, 2014

One of the best places we have stayed in a long while. Very clean and tidy , the food was excellent and Michael and his team were very attentive and helpful ,from Diane in reception, the cleaning staff ,the kitchen staff and the bar staff. My daughters Hannah and Ruby had a wonderful time in the pool and made some... More 

Was this review helpful? Yes 4
MichalisFotakis, General Manager at Anastasia Hotel, responded to this review

Dear Tony ,Dawn ,Hannah and Ruby, Thank you for your kind comments. It was a pleasure having you here and you have two brilliant and very happy daughters. It was a pleasure seeing you and the girls enjoying your holiday, although the bad weather and i really love having so happy and nice people like you and your family in... More 

Derby, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2014

We may of been some of the last guests of the 2014 season but Michael and his staff made us feel like millionaires! How many managers help elderly guest with their luggage? how many managers would give complimentary drink on your last nights stay? How many mangers would let leaving guests have a complimentary meal before they left? We have... More 

Was this review helpful? Yes 5
MichalisFotakis, General Manager at Anastasia Hotel, responded to this review

Dear Jayne, Thank you very much for your kind words. Indeed this last week of October the weather was unusually bad and we all tried our best to help you enjoy your holidays. We are happy you had a good time and we look forward to welcoming you back again. All The Best Michalis Fotakis (Michael) Hotel General Manager /... More 

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